DriveSavers Blog

Taressa G. Shares how DriveSavers Exceeded her Expectations

Taressa G. shares how DriveSavers exceeded her expectations.

Video Transcript

Hi. My name is Taressa. I am in Clermont, Florida. And I’m a value analyst for a software company. So my external hard drive basically just died one day out of the blue. No crashes, no injuries, no traumatic events. Just didn’t fire up one day, wouldn’t boot up. And I wasn’t able to access the data on it.

So this external hard drive happened to have almost all of the photos of my late mother and my late grandparents and several other immediate family members who’ve passed, unfortunately. But almost all of my family photos had been scanned and– what I thought– archived on this external hard drive, and I had not backed it up anywhere else.

My experience with DriveSavers was great from beginning to end. The entire process from the time that I contacted them and spoke to a representative. They explained everything very clearly to me with sufficient detail to understand what was involved. They gave me very realistic expectations as well, which was important. And in the end, I am extremely thankful, and will be forever grateful that they were able to recover those family photographs for me.

When it comes to recovering data, I’d say their capabilities are clearly phenomenal, so great job. I would absolutely recommend DriveSavers. It was not a small investment for me, but completely worthwhile and they absolutely exceeded my expectations. So highly recommended. Thank you.

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Mike Cobb, Director of Engineering and CISO
As Director of Engineering, Mike Cobb manages the day-to-day operations of the Engineering Department, including the physical and logical recoveries of rotational media, SSDs, smart devices and flash media. He also oversees the R&D efforts for past, present, and future storage technologies. Mike encourages growth and ensures that each of the departments and their engineers continues to gain knowledge in their field. Each DriveSavers engineer has been trained to ensure the successful and complete recovery of data is their top priority.

As Chief Information Security Officer (CISO), Mike oversees cybersecurity at DriveSavers, including maintaining and updating security certifications such as SOC 2 Type II compliance, coordinating company security policy, and employee cybersecurity education.

Mike joined DriveSavers in 1994 and has a B.S. degree in Computer Science from the University of California, Riverside.

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