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Ransomware Data Recovery

DriveSavers data recovery experts can circumvent ransomware or find data that has escaped full encryption. We guarantee receipt of your data, or no payment is due.

Additionally, our security protocols protect against additional damage or malware access to your device while it’s in our lab.

Toll-Free Number: +1 (800) 440-1904
Main: +1 (415) 382-2000
  • Certified Secure
  • Free Shipping and Evaluation
  • No Data—No Charge

Certified Secure

DriveSavers is the only data recovery company in the industry to post proof of annual, company-wide SOC 2 Type II audits performed on our data hosting and processing control systems. Annual SOC 2 Type II audits verify our qualifications to handle enterprise-class recoveries and supports those customers who must maintain compliance with data privacy and data security regulations such as:

 

  • NIST (National Institute of Standards & Technology) SP 800.34 (Rev.1)
  • HIPAA (Health Insurance Portability and Accountability Act)
  • FERPA (Family Educational Rights and Privacy Act)
  • SOX (Sarbanes-Oxley Act of 2002)
  • GLBA (Gramm-Leach-Bliley Act of 1999)
  • GDPR (General Data Protection Regulation)

Restoring Data and Peace of Mind Since 1985

We know how devastating it is to lose personal or business data. DriveSavers is dedicated to doing all we can to help retrieve irreplaceable data.

DriveSavers engineers have the in-depth knowledge, proprietary tools, and technical expertise that comes from over thirty-five years of data recovery experience, allowing us to achieve the highest success rate in the industry.

Certifications and Professional Associations

HUNDREDS OF THOUSANDS OF CUSTOMERS TRUST DRIVESAVERS

Ransomware Tips

Regularly Update Security Software

Hackers are always exploring computer security measures to find weaknesses and develop ways in. In reaction, security software manufacturers are constantly developing patches and software updates to eliminate threats as they are discovered. 

  • Keep up with software and operating system updates. Otherwise, known weaknesses remain like open doors inviting criminals into your computer.
  • Identify what firewalls, anti-spam, antivirus, anti-malware, and anti-spyware software you have installed and always install updates as they are made available.

Prevention Tips

  • Disable Remote Desktop or Terminal Services completely when not in use.
  • Use IP address-based restrictions to allow access to devices from trusted networks only.
  • Watch out for malicious emails and phishing links. Don’t open emails from strangers. Be suspicious of any links or attachments from unknown sources.

Ransomware Recovery Tips

If you are a victim of ransomware, your first step is to take some time and look for backups, even those located on the affected drives. It’s possible that they were not encrypted.

  • DO NOT attach unaffected devices to a computer or other device that has been infected with ransomware, as the malicious program may spread and cause even bigger problems. Instead, use a different computer to look for your files on external drives, thumb drives, and other devices that were not previously attached to your infected computer and may hold some of your irreplaceable files.
  • DO NOT delete any files from a device infected with ransomware, whether the files are encrypted or not. The key to getting your data back could be anywhere.
  • DO NOT reload your operating system. Doing so may permanently delete all of your irreplaceable data, including photos, financial files, and more.
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