ABOUT US
DriveSavers is the worldwide leader in data recovery, eDiscovery and digital forensic services. In as little as 24 hours, DriveSavers rescues lost data from damaged, failed or crashed storage devices. For the last 30 years, as an established, industry-leading company, our proprietary technology and custom solutions have allowed us to achieve the highest success rate in the industry.
Available
Positions
Data Recovery Support
Job Description
DriveSavers is looking to fill a Data Recovery Support position. The right candidate will have good attention to detail and has familiarity with computers.
This support position involves:
- Physically walking customer jobs to appropriate locations
- Using computers to create and maintain customer backups
- Taking apart and putting together computer equipment
Required Skills and Experience
- Education: High school diploma or equivalent
- Previous job position where multitasking was required
- Excellent interpersonal, organizational and communication skills
- Strong attention to detail
- Able to work independently as well as part of a team
- Able to analyze and evaluate customer needs
- Able to prioritize and meet deadlines in a fast-paced environment
If you have some of the qualifications but not all, you might be considered. Please tell us why you think you should be considered.
Microsolder Technician / Flash Recovery Technician
Job Description
Seeking an organized and experienced technician to join our flash team to recover iPhone, Samsung, iPad, SSD and many more flash devices. You must have the ability to diagnose, assess and repair surface mount microelectronics. Need to understand how to interpret schematics and have good experience with solder rework station tools.
If you have some of the qualifications but not all, you might be considered. Please tell us why you think you should be considered.
Data Recovery Engineer—Novato, CA
Job Description
We are looking for a candidate who is excited to learn the art of data recovery.
The right candidate will have troubleshooting experience on the Macintosh platform with 2–4 years experience as one of the following:
- IT
- Help Desk
- Desktop Support
- Apple Genius
- Apple Expert
Required Skills and Experience
- Education: Undergraduate coursework or equivalent
- ACMT preferred, but not required
- 2–4 years experience in an IT / Help Desk / Desktop Support / Apple Genius / Apple Expert environment
- Familiarity with all native Apple applications
- Demonstrated experience in information technology operations
- Familiarity of all Apple products including iPhone, iPad and Time Capsule
- Using Terminal to complete tasks
- Must have passion for staying ahead of current and future technologies
- Excellent interpersonal, organizational and communication skills
- Great customer service skills are required as you will need to work with customers over the phone for some projects
- Strong attention to detail
- Able to work independently as well as part of a team
- Able to analyze and evaluate customer needs
- Able to prioritize and meet deadlines in a fast-paced environment
Benefits
- 401(k) w/company match up to 3%
- Medical and dental insurance
- 120 hours PTO
- Paid holidays
- Paid training and monitoring
- Regular weekday hours (except for as needed for Priority Service projects)
Contact
Experienced Account Executive in Novato, CA
Overview
DriveSavers Data Recovery, located in Novato, California, is seeking a seasoned salesperson to strengthen relationships with existing computer and storage device OEM partners and to establish new relationships with targeted accounts. This individual will be responsible for coordinating and leading high-level meetings as well as training technical support and call center employees. This position requires 50%+ travel and includes limited international travel. The ideal candidate is a team player and a self motivator. Great interpersonal and communication skills are a must!
Other Experience/Requirements:
- Proven track record of successful sales and business development activities
- Data recovery experience preferred
- eDiscovery experience helpful
- Computer forensics/digital forensics experience helpful
- Channel sales experience preferred
- Data storage device knowledge and experience preferred (HDD, SSD, Flash, Optical, Tape, mobile/smart device)
- RAID/NAS/SAN/Cloud/data center/enterprise knowledge and experience preferred
- Bachelor’s degree or equivalent combination of education and experience required
- Legal/law firm experience preferred
Compensation
Competitive (includes year 1 guarantee)
- Salary
- Bonus
- Incentives
- Commission
Other Benefits
- 401k plan
- Company sponsored healthcare (medical/dental/vision)
- 120 hours (3 weeks) paid time off
- Paid company holidays
- Other
