skip to Main Content
DriveSavers Data Recovery

NEED SECURE DATA RECOVERY SERVICES IN NEW YORK?

We offer the fastest Standard Service turnaround time and the highest data recovery success rate in the industry.

Since 1985, DriveSavers has delivered what other data recovery service providers can’t. We are your New York, NY data recovery company.

Call us now so you can have all your questions answered, receive your prepaid overnight shipping label and send your device to us today.

  • 24/7 Customer Service
  • Free Evaluation
  • Free Shipping
  • No Data — No Charge
  • Certified Secure

DriveSavers can recover data from your PC!Mac!iPhone!Laptop!RAID!Device!

WE TREAT ALL OF OUR CUSTOMERS LIKE CELEBRITIES AND SOME OF THEM ACTUALLY ARE.

Testimonials From New Yorkers Just Like You

“Excellent service in all aspects: prompt and regular communication (email & phone), employees who contacted me by phone were professional, sympathetic and efficient, support documentation (including web interface and video) was very understandable and complete.”

Bruce S., Ithaca, NY
Rating: 5

“My experience with your VERY Pro and Emotionally IQ’ed Staff was phenomenal. Each individual was impressive and empathetic—you all are like Gods in my starry eyes.”

Dawn G., Fairport, NY
Rating: 5

“DriveSavers was unusually professional, calling and emailing updates regularly as if I had a family member in the hospital. Always compassionate and specific, they never seemed rushed and were more than happy to explain all the engineering details that I craved”

Cherin P., New York, NY
Rating: 5

“DriveSavers did an amazing job of recuperating incredibly valuable and irreplaceable video material that we had shot for our documentary film. I can’t thank them enough and give them the highest ratings for service, professionalism, and digital skills!”

Paco O., Brooklyn, NY
Rating: 5

“Extremely professional service. I didn’t want to take my hard drive just anywhere because of the sensitive data on it. DriveSavers was referred to me as the best of the . . .  I couldn’t have asked for better professionalism in such a stressful time.”

Margaret Y., New York, NY
Rating: 5

“It’s rare to find a company that has your best interest at heart . . . keeping me informed through the process, working with me on payments & return. The entire DriveSavers Team was excellent!!!

Mathieu L., Astoria, NY
Rating: 5
Data Recovery

Hard Drive Data Recovery in New York

New York City encompasses the largest municipal and regional economy in the United States. Anchored by Wall Street in Lower Manhattan, New York City has been characterized as the world’s premier financial center as it is home to the New York Stock Exchange and NASDAQ. Because of the vast amount of critical data storage located there, when New Yorkers need hard drive data recovery in NYC, they send their devices to DriveSavers certified secure facility for data recovery.

Data Recovery Near Me

Looking For Data Recovery in New York City?

New York City has been characterized as the world’s premier financial center and Manhattan is the nation’s leading center of banking, finance, and communication. When you need data recovery in NYC, you need DriveSavers. DriveSavers is audited yearly to verify the extreme data security measures are put in place at data server locations to ensure the safety and integrity of all intellectual property, including your personal data.

You don’t need to find a data recovery specialist in NYC. Remote data recovery is also an option. DriveSavers is equipped to retrieve data and perform data recovery in NYC using the industry highest security levels for remote data recovery when shipping is not feasible or where servers must stay on site due to security reasons. Remote data rescue in NYC isn’t a problem for DriveSavers.

For hard drive data recovery in NYC,  DriveSavers is the best choice. So call us today! We will email you a prepaid overnight shipping label to get your device safely to us. Send your device to our techs and we will ship it back to you in New York or any state, country or continent. Give us a call – we are here to help!

Why You Choose DriveSavers

Data Recovery Company NYC

DriveSavers provides the best data recovery for NYC—better than any data recovery company in New York. About our hard drive data recovery in NYC:

  • Fastest Turnaround Times For Data Recovery in New York, NY
  • Highly Advanced & Proprietary Data Recovery Technology
  • Certified Secure
  • Free Data Recovery Evaluations
  • Exceptional Customer Service 24/7/365

Call DriveSavers 24/7, day or night, to get a risk-free estimate. We will email a free overnight shipping label and then call with the results of the evaluation and the cost to recover the data. If the data is unrecoverable your cost is zero dollars.

  • Risk-free estimate
  • Free shipping label

Hard Drive Recovery NYC

If you own a desktop PC or a laptop, Mac or Windows, or any kind of computer, then you have a hard drive! Hard Disk Drives (HDD) and Solid State drives (SSD) store all your important information, files, photos, video (assuming adherence to copyright laws), etc. Unfortunately, they can be susceptible to data loss due to hardware failures, physical damage, and malware. Not to worry – We can save it!

RAID Data Recovery

RAID technology is omnipresent among enterprise-level storage devices and many high-capacity consumer storage devices. It utilizes multiple hard disks to help protect data in the event of a failure. However, not all RAID levels provide redundancy and are vulnerable to data loss. Mission critical? Unit down? We can do that! Recovering data from RAID storage devices is among our specialties.

Hard drive recovery begins upon receipt of drive – 365 days a year, including nights, weekends, & holidays.

iPhone Data Recovery

If you dropped your new iPhone 11 in the pool or your data has been deleted from your iPhone, then Apple’s built-in encryption could prevent a successful data recovery from being possible. But not here at DriveSavers. We pioneered the first data recovery from an iPhone after it was introduced to the market. Your iPhone data isn’t lost – we can help!

Mac Data Recovery

If you’ve lost Mac data, we have you covered! Our technical systems and proprietary software can effectively restore deleted files and regain complete access to your lost data. Our process is 100% safe and our relationship with AppleCare and Apple Service Providers means there is no risk to your warranty when using our data recovery service.

SSD Data Recovery

A Solid-State Drive (SSD) is a term that refers to a storage device that uses integrated circuit assemblies rather than physical spinning disks and movable read-write heads used by conventional hard drives to store data. SSDs are typically more resistant to physical shock and external threats, but they are still vulnerable to data loss as other storage devices.

We support data recovery on all these types of devices, and more.
See the Full List of Recoverable Device Types.

Turnaround Time

Data Recovery Service Levels

We offer our New York City data recovery clients and IT departments a flexible set of options to help maximize their goals. Whether you need a fast turnaround time, have a strict budget, or need remote data recovery, we have you covered.

Selection

THE DATA RECOVERY COMPANY NYC YOU CHOOSE SHOULD HAVE:

The Data Recovery Company You Choose Should Have:

Manufacturer Authorized Data Recovery

More Information

If a data recovery service provider meets the right criteria, original equipment manufacturers will authorize the provider to disassemble their devices without voiding the original warranty.

Useful Links

Data Recovery Clean Room

MORE INFORMATION

A Cleanroom is a dust and static free environment typically used in the area of manufacturing. In 2008, DriveSavers invested two million dollars to construct the largest, most advanced Cleanroom in the world dedicated exclusively to data recovery.

Our Cleanroom is tested biannually by third-party auditors and is certified ISO 14644-1 Class 5—the same certification standard that original storage device makers adhere to during the manufacturing process.

USEFUL LINKS

Secure Data Recovery

MORE INFORMATION

Everything we do at DriveSavers is designed to recover your critical data in the safest way possible. Just as important as safely recovering your data is protecting it from hacking, theft and virus infection. While our physical location is monitored around the clock 24/7, inside we’ve taken great care to guard your data by installing a secure, monitored network that protects against outside threats.

USEFUL LINKS

Guaranteed Secure Data Recovery

MORE INFORMATION

An SOC 2 Type II audit means that a third-party auditor has reviewed all of our data security protocols. Any company can say they provide data security, but only an annual SOC 2 Type II audit guarantees it.

USEFUL LINKS

HIPAA Data Recovery

MORE INFORMATION

DriveSavers has undergone HIPAA security audits and is compliant with all security standards. Any business partner, vendor or service provider that handles protected health information must comply with HIPAA guidelines.

USEFUL LINKS

Solutions

Call DriveSavers For Data Recovery Services in NYC

Our professional data recovery advisors are standing by to take your call. Estimates can be provided instantly and our data recovery quotes include all parts, cleanroom and service fees. Beware of some companies “no fees guarantee” — With Drivesavers, there are No upfront charges & No hidden costs—ever! The cost of your data recovery will never exceed the maximum amount that we quote.

Frequently Asked Questions

How long does it take?
DriveSavers offers a range of turnaround times to best suit your needs for getting your recovered data back to you in a timely and economical manner.

Priority Service
Time Critical Recovery; Recovery begins upon receipt of drive – 365 days a year, including nights, weekends, and holidays.

Standard Service
1-2 Business Day Turnaround; Fastest Standard turnaround time in the industry, at 24 to 48 hours during normal business hours, Monday through Friday.

Economy Service
5-7 Business Day Turnaround; An economical service option offering job completion during normal business hours.
10-14 Business Day Turnaround; Smart Devices

Do you offer a remote data recovery service?
In certain situations, DriveSavers provides unparalleled remote data recovery service for data loss situations that do not involve mechanical or physical damage. It is an ideal recovery option for RAID, NAS, and SAN systems, hardware too large to ship (i.e. large servers), and for highly sensitive data that needs to stay on-premises.

Will it change/ruin my warranty? (i.e. Apple, Samsung, etc.)
All data recoveries are performed in accordance with standards set by leading hard drive and data storage manufacturers. All leading manufacturers authorize DriveSavers to open sealed drive mechanisms; our data recovery process will not void their original warranty.

How do you return my data, what does it look like?
The recovered data is transferred onto a new storage device and shipped back to you along with the original device via FedEx. Your package will include easy-to-follow instructions and links to support videos on how to review and back up your recovered data.

Will my data be at risk?
Your data is never compromised. An exact copy of the original data on the source drive is made; all recovery attempts are done on the copy.

DriveSavers provides the highest level of data security in the data recovery industry today and is the only data recovery company in the industry today to post proof of annual, company-wide security audits.

The security control objectives established for our annual audit are designed to satisfy the stringent security requirements and audits mandated by the corporate clients and government agencies we serve.

DriveSavers is compliant with data privacy, security standards, and guidelines. DriveSavers undergoes an annual SOC 2 Type II audit of its internal data hosting and processing controls to guarantee that our data recovery services uphold the stringent data security and privacy protocols mandated by the corporate clients and government agencies we serve.

Certified Cleanroom
Data recoveries are performed in a pristine Cleanroom environment that meets ISO standards to minimize contamination and maximize recovery results.

Maximum Security
Accounting, auditing, and information security professionals have verified that the facility’s information technology controls and processes are operating effectively and provide maximum data security.

Data Safety
Your critical and proprietary data is safe from external breaches while on the firm’s network during the data recovery process.

Certified Engineers
Data recovery engineers are certified to properly and safely recover encrypted files and drives.

More about our certifications and security

What does it cost?
The final cost is determined by the success and completeness of the recovery and the selected turnaround time. A successful recovery will generally fall in the top third of the original quote range. We will never exceed the price that we initially quoted.

Why does the price have a range?
Every data loss scenario is different. Until the device has been examined by our Data Recovery Engineers, the severity and complexity of the data loss can’t be determined. After the free evaluation of your device, you will be provided a more accurate price range, however, the maximum final price will never exceed the maximum price that you were first quoted.

How do you determine the cost of the recovery?
The final cost of the recovery is determined by the complexity and completeness of the recovery, based on the complexity of the mechanical and/or logical issues, the quality of the recovered data, the quality of file names, and data structure. The final cost will never exceed the initial quote that you received when you first call DriveSavers. We call that our maximum price gap guarantee.

What if I only want a few files does that change the cost?
The work involved in recovering files from data storage devices is very complex. Whether you need one file or all files the effort is the same for the engineers, and we always attempt to recover all data on the device.

How do I pay you, when do you need my payment information?
Payment is collected when the recovery is complete, before shipping or pickup. You do not need to provide payment to start the data recovery process. DriveSavers accepts all major credit cards. Purchase orders and NET terms can be provided for Fortune 500 companies and government institutions.

We also offer two payment plan options PayPal Credit, a Digital Reusable Credit Line, and Affirm, a Consumer Finance Company.

View our payment plans

What is the success rate for your recovery?
We have the highest chance of success in the industry. Our in-house R&D team combined with relationships with the industry-leading storage device manufacturers, allows us the highest opportunity for success, with over 90% recovery rate across all device types.

Can you recover the data?
Our engineers are stubborn, and will not stop attempting recovery until the data is recovered or it is determined by a number of engineers and a supervisor that the data is unrecoverable.

Have you worked on this specific issue before?
We’ve received hundreds of thousands of devices and hundreds of different issues. We have been in the data recovery business for over 35 years and have seen everything you can imagine - but there are always new data loss scenarios.

Can you recover data from XYZ?
DriveSavers recovers data from almost any digital storage device. Call our Data Recovery Advisors for a free quote 1.800.440.1904.

Why can't you guys just recover everything?
Some devices have logical issues (corruption, software errors, deletion) or physical issues (head crash) where data is destroyed beyond recovery.

What if you only recover a portion of the files and not all of them?
We will calculate the final cost of the data recovery based on the complexity and completeness of the recovery. It is our goal to get everything as it was before the data loss. If the files or documents you requested are not fully recovered, we will adjust the cost accordingly.

What happens if you cannot recover my data?
In the unlikely event that your data is not recoverable, there is NO charge for our data recovery attempt, and we even ship your device back to you, for free!

What does it look like when I have the data recovered? (HDD, Phones, Flash Drives, etc.)
In most cases, we are able to restore the original folder structure of the device, but in cases where there is damage to the directory, we will return the data in a custom file structure.

What are your payment options?
We accept all major credit cards including Discovery and Diners Club. Business checks and Net 30 Purchase orders are an option with the approval of the DriveSavers accounting department.

Do you have payment plans?
We also offer two payment options PayPal Credit, a Digital Reusable Credit Line, and Affirm, a Consumer Finance Company.

View our payment plans

How do I get my device to you?
Call us to set up an order and we will email you a free overnight shipping label.

How do I package a device to ship to you?
To safely ship your device to DriveSavers, follow these five steps:

  1. Put your device in an antistatic bag or ziplock bag and seal it.
  2. Wrap your device with an adequate amount of bubble wrap, about 2-5 inches for most types of devices. (Do not use packing peanuts or another lightweight packing. These tend to shift during shipping and can increase the chance of damage.)
  3. Seal the sides of the bubble wrap with strong tape.
  4. Put your device into a sturdy cardboard box and make sure it’s tightly packed. Your media should not be able to move around during shipment.
  5. Securely apply tape to seal the box as well as place your prepaid overnight shipping label that you received with your service order confirmation on the top of the box.

Can I ship with anyone else besides FedEx?
You may ship your device to us using any mailing/shipping service. We suggest you use a service with tracking. We offer free prepaid overnight shipping only via FedEx.

Do I get the device I shipped to you back?
Yes, we ship the device back to you, unless you have asked us to recycle it for you.

Can I get my recovered data returned to me on the cloud?
We offer a Data Express service. Depending on the amount of data you need ASAP, we may be able to transfer data via our Data Express SFTP portal over the Internet. We would still ship the completed recovery to you.

Get more info about shipping best practices here

Where is DriveSavers located?
DriveSavers is located in the San Francisco Bay Area, the technology hub of the world.
Our Cleanroom, engineers, call center, sales, and marketing team all work at the DriveSavers headquarters. We believe keeping the DriveSavers team in one location enhances our knowledge and supports our customers with the best data recovery services in the industry.

Do you have a local place or is there another company that does the same work?
DriveSavers is the industry leader in Data Recovery. DriveSavers strategically has a single data recovery lab, with all of our Data Recovery Engineers in a single location, helping with overall recoverability rates of devices due to increased collaboration between our team of engineers. Our single location also allows DriveSavers to have engineers who specialize in all different device types all in one single location. This ensures that all customers have a specialist working on their job.

Why does your website say you have a location near me, do you have a location near me?
We offer and have served all major cities and states throughout the United States on a daily basis. Although we do not have other physical locations - we work internationally and offer free shipping of your device to our certified secure data recovery lab.

What if I can’t recall the name of the folder or how it was stored?
Any information you can provide about the data you need to be recovered will help us to know what is most critical to you to ensure a successful recovery. However, we will attempt to recover all the data on the device.

Do you fix the devices?
No, and Yes – If the device is malfunctioning we may repair it using parts from our inventory in order to get it functioning long enough to get the data off. After the repair, the used part is then returned to the inventory.

If the repair involves soldering the device might seem to function when you receive it back. We don’t repair devices for reuse, at times devices are returned in a semi-functional manner.

Can you recover the data from the cloud or an online backup service?
No, you will need to contact your cloud provider or backup service provider.

Back To Top