FAQ - Cost
The final cost is determined by the success and completeness of the recovery and the selected turnaround time. A successful recovery will generally fall in the top third of the original quote range. We will never exceed the price that we initially quoted.
Every data loss scenario is different. Until the device has been examined by our Data Recovery Engineers, the severity and complexity of the data loss can’t be determined. After the free evaluation of your device, you will be provided a more accurate price range; however, the maximum final price will never exceed the maximum price that you were first quoted.
The final cost of your data recovery is determined by the complexity and completeness of the recovery. Factors include the complexity of any mechanical and/or logical issues, the quality of the recovered data, the quality of file names, and data structure. The final cost will never exceed the initial quote that you receive when you first call DriveSavers.
The work involved in recovering files from data storage devices is very complex. Whether you need one file or all files, the effort is the same for the engineers. We always attempt to recover all data on the device.
Payment is collected when the recovery is complete, before shipping or pickup. You do not need to provide payment to start the data recovery process. DriveSavers accepts all major credit cards, PayPal Credit, and Affirm. Purchase orders and NET terms can be provided for Fortune 500 companies and government institutions.
DriveSavers offers multiple payment options, including interest-free financing. Scroll down to learn more.
Service Plans
Priority
ASAP
Data recovery begins as soon as we receive your device—365 days a year, including evenings, weekends, and holidays.
Standard
1-2 Business Days
Fastest Standard Turnaround Time in the industry. Completed during normal business hours.
Economy
5-7 Business Days
10-14 Business Days – Smart Devices
An economical service option offering job completion during normal business hours.
Payment Options
Once payment is accepted, the recovered data will be shipped to you without delay.
Pay In Full
Affirm
PayPal Credit
Call DriveSavers Day or Night
We will email a free overnight shipping label and then call with the results of the evaluation and the cost to recover the data. If the data is unrecoverable or you choose to decline the recovery, your cost is zero dollars.