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SERVICE PLANS

TURNAROUND

SERVICE

LEVELS

PRIORITY

Recovery begins upon receipt of the drive – 365 days a year, including nights, weekends, & holidays.

ASAP
ASAP

STANDARD

Fastest Standard Turnaround Time in the industry. Completed during normal business hours.

1-2 BUSINESS DAYS
1-2 BUSINESS DAYS

ECONOMY

An economical service option offering job completion during normal business hours.

5-7 BUSINESS DAYS
5-7 BUSINESS DAYS
DATA

DELIVERY

OPTIONS

TARGET MEDIA

TARGET MEDIA

All recovered data is transferred onto a new external hard drive. For best results, we recommend you purchase a new hard drive from DriveSavers, or send in your own.

ONLINE DELIVERY

ONLINE DELIVERY

Your most critical files can be downloaded immediately after data recovery is completed via our secure FTP site. Ask your Data Recovery Advisor for details.

OFFERS

SPECIALTY

OPTIONS

HIGH SECURITY

HIGH SECURITY

After signing a Confidentiality Agreement, only engineers with security clearance perform recovery in a DOD­­‑approved secure area. Restored data is shipped on two different types of media via two different couriers to insure safe delivery.

ENCRYPTION

ENCRYPTION

DriveSavers engineers create a sector-by-sector image of the encrypted data. Data can be returned decrypted or fully encrypted.

ON SITE

ON SITE

Only available with our Priority Service turnaround time. DriveSavers engineers will perform recovery directly at your location. Ask your Data Recovery Advisor for details.

REMOTE

REMOTE

DriveSavers engineers can remotely recover a corrupted file system or corrupted SAN, recover deleted data from within a file system, as well as deleted VMDK files from VMware environments.

APPROVED

AUTHORIZED BY

MANUFACTURERS

All leading manufacturers authorize DriveSavers to open sealed drive mechanisms without voiding the original warranty. Our data recovery allows you to receive an in-warranty drive replacement from the manufacturer.

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