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Researcher Spills The Tea

Working long hours, at 4 a.m, researcher Dan Cortes M.D., Ph.D. accidentally spilled his tea on his computer containing his research and analysis. Knowing DriveSavers is his lab’s data recovery partner – he knew who to call.

Video Transcript

Hello. My name is Dan Cortez. I live in Bar Harbor, Maine. And I’m an M.D. Ph.D. working in research. I work with stem cells and neurological diseases. Then there was this day I was working long hours. And I was actually working at 4:00 AM in the morning. I guess I was tired. I was drinking my tea. And then, I spilled my tea on my computer. It never happened before. And yep, that ruined my computer.

All the work that I was doing for the last week got lost. It was a lot of work. And of course, I just panicked. Of course, I didn’t want to lose my data, not just my data, but all the analysis I did before. So I contacted DriveSavers. And I really like how all the process went. They were really professional.

I think what I liked the most is that they were really in touch all the time. So they were always telling me what was happening, what they were doing, and what the process was going on. So I really liked that because it keeps you in the loop. And that’s something I really liked. I sent it. They got it in a day. Then the next day, they told me what was happening, and how long it was going to take. They were ready to send it back. Actually, it took us longer to get it back because my company didn’t do the arrangement.

Mike Cobb, Director of Engineering
Mike joined DriveSavers in 1994. He leads and supervises the R&D efforts for past, present, and future storage technologies, and manages the engineering department's day-to-day operations, including RAID, SAN, NAS, along with the physical and logical recoveries of rotational media, SSDs, smart devices, and flash media. Mike also advocates the continued training and certifications of the DriveSavers Data Recovery engineers. Mike has a B.S. degree in Computer Science from the University of California, Riverside.

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