In every successful data recovery, the recovered contents from the affected drive are copied onto another device, often a hard drive. A new flash drive is appropriate for customers with smaller amounts of recovered data. This “target drive” is what we send to the customer in order to return their recovered data.
In an emergency, small amounts of recovered data can be uploaded to a secure website and then downloaded with a password by the user. The customer still receives a complete “hard” copy of the data on a target drive.
When a used drive is provided to us for use as a target, there is often remnant data from a previous user. This puts the previous user at risk of a data breach.
Customers may purchase a target drive from DriveSavers, which we sell at a discount. We work directly with drive manufacturers and their approved distributers to purchase our target drives. If you were recommended by a trusted IT professional, they may be able to provide a new target for returning your data that meets the same criteria as a DriveSavers-supplied drive.
With a DriveSavers-supplied drive, the customer can be confident that we are starting with a good, working device obtained from a quality manufacturer’s current stock. We have strict control to ensure there is no breach in security and the drive will be freshly formatted and set up just for the user.
It’s not last year’s model.
It’s not refurbished.
And it’s under manufacturer warranty for at least one year.
Using a DriveSavers target drive not only allows us to provide complete support to the customer, whether it is software or hardware, but it also reduces recovery times and shipping costs.
A new drive is a blank slate upon which we can write all of the recovered files without any of the potential conflicts presented by a used drive.
It’s like a used car. You may not know there’s a serious defect until after it’s put into use—something we want to avoid at all costs when we are returning valuable data to the customer.
And, once the customer has transferred copies of the recovered data onto their system, the target drive can continue to be used as a backup drive to protect their files moving forward.