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Updated September 2018
By Mike Cobb, Director of Engineering
When you need hard drive data recovery, be sure the facility has the proper industry certifications. Otherwise, the data you are missing from your hard disk drive (HDD) may be at a much higher risk of being unrecoverable or even permanently destroyed.
The Dangers of Microscopic Particles in Hard Drive Data Recovery
As the platters in an HDD speed along at an average rate of 7,200 RPM, a cushion of air is created on which the actuator arm and read/write heads float a mere 3 nanometers above the fragile surface of the rotating disks. This fly height is microscopic, and it is essential to the functionality of the drive.
Extreme damage and data loss can result if any particulate matter (even something as thin as a human fingerprint) gets between the surface of the rotating disk and the read/write heads in a hard drive. Any foreign object could be struck by one of the heads, causing damage to the mechanism and destruction of data.
Required: Certified ISO Class 5 Cleanroom
The hard drive data recovery company you choose should have a cleanroom in which disabled hard drives and other sensitive equipment can be inspected and worked on without introducing any additional risks of contamination, damage or data loss.
DriveSavers performs all hard drive data recoveries in a Certified ISO Class 5 Cleanroom environment with highly-filtered air containing no more than 100,000 particles greater than .1 micron in size per cubic meter. This controlled environment (laboratory) is 10,000 times cleaner than a typical room (non-controlled environment), which can have as many as 1 billion particles of this size per cubic meter.
Performing hard drive data recovery inside a Certified ISO Class 5 Cleanroom maximizes the opportunity for a safe and successful recovery.
Reduce Risk, Increase Recovery
Regular audits should be conducted to measure and certify the effectiveness of a cleanroom installation while it’s in use. Some data recovery companies with certified cleanrooms had their audits performed while the rooms being tested were unoccupied and not in operation. Particle counts may differ substantially while a cleanroom is actually in use and occupied with people.
Cleanroom engineers must wear special suits, plus protective headgear and footgear to guard against contamination. All accessories—including writing paper and pencils, cleaning tools and more—are specially designed to reduce the release of any particulate matter into the atmosphere.
How do you know if the audit was performed while the cleanroom was in use or not? Request the “Controlled Environment Testing Report” and look for “Occupancy State.” The status of the Occupancy State could be one of three: “as-built”, “at-rest” or “operational.” You want to see “operational.”
Our Certified ISO Class 5 Cleanroom allows our engineers to work within the manufacturer-recommended limits of cleanliness during the recovery process. Take a moment to review DriveSavers current ISO Class 5 audit report, which we passed with flying colors while operational.
Given in order as they appear in the article.
HDD: Hard disk drive
Read/Write Heads: The mechanisms that record and retrieve information on an HDD
Platters: Spinning disks in an HDD on which data is written and stored
Actuator Arm: The armature from which the read/write heads are suspended over the platters in an HDD
Fly Height: The distance between the platters and the read/write heads in an HDD—3 nanometers, or about 3/1,000,000,000th of an inch
Cleanroom: A customized laboratory environment in which the air is filtered continuously to reduce the amount of particulate matter present
Micron: A unit of measurement equal to 0.000039 inches