At DriveSavers, we often receive requests for data recovery from grieving family members who don’t know the passcode to their loved one’s device.
DriveSavers Review: Business Saved After RAID 5 Emergency Mode Error
In a recent recovery, DriveSavers tackled a challenging RAID 5 failure. The 4x3TB array had entered Emergency Mode. The failure jeopardized 30 years of invaluable personal and professional data for the customer.
This data included irreplaceable photos, critical business agreements, financial records, and essential estate management documents—making the stakes incredibly high. After unsuccessful attempts at local recovery, the customer turned to DriveSavers for assistance. What followed was a seamless experience that not only recovered every file intact but also restored peace of mind in record time.
They were great—easy to work with, very fast turnaround, and took a load off my shoulders. I would definitely recommend DriveSavers to anybody facing data loss. They know what they’re doing, and they can get that data back.
The situation required expert-level intervention. The customer reached out to DriveSavers, trusting our proven track record with complex RAID systems. Using advanced techniques and proprietary tools, we successfully restored the data, ensuring minimal downtime and peace of mind.
My name is Jim. I’m from Grand Rapids, Michigan. I own a property management company and a small machine tooling shop.
I powered my external network drive off. I put a new battery in my battery backup, plugged it back in, turned it on, and it would not boot up. It would not recover. It went into emergency mode and could not come out of it. Whether that was tied to the battery backup or just a coincidence that I happened to power it down for the first time in many, many years, it just didn’t want to fire back up.
My backup device contained my entire personal and business life for the last thirty years. It had all of our personal pictures. It held all the data files and information from a company I ran for twenty-nine years and had just recently sold. I’m still in the process of transitioning out, and I’m essentially a creditor, so I need all those selling agreements.
It had all my leases, my QuickBooks files for the old company, and files for a few other companies I own, as well as my personal records. It also contained my mother’s and mother-in-law’s files, since I manage their estates, their trusts, and take care of them. It was essentially their entire lives stored on that drive.
From the initial phone call with DriveSavers, they were pretty confident they could restore most, if not all, of the data. They reassured me along the way that this is what they do. Even though I had some local people try to restore the data previously and they were not successful, DriveSavers felt they could handle it.
DriveSavers kept reassuring me that they expected good results, and they were awesome. They were able to recover absolutely every file without anything being corrupted and sent it back to me on a different drive. The original problem was a drive failure on my network drive.
They were great—easy to work with, very fast turnaround, and took a load off my shoulders. I would definitely recommend DriveSavers to anybody facing data loss. They know what they’re doing, and they can get that data back.
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