With more than 35 years of experience, DriveSavers, the trusted leader in data recovery, has performed professional data recovery on every kind of storage device including hard disk drives (HDDs). Data Recovery Advisors are available to directly help set up a free data recovery evaluation should data loss occur. Mike Cobb – Director of Engineering at DriveSavers Data Recovery
INTERNAL and EXTERNAL HARD DRIVE RECOVERY SERVICES
DriveSavers, the worldwide leader in hard drive data recovery, helped pioneer the data recovery industry in 1985. Home users and businesses alike rely on DriveSavers to perform physical hard drive recovery and to recover lost data from failed internal hard disk drives, external hard drives, and USB thumb drives for Mac or PC that cannot be accessed by normal means. DriveSavers data recovery experts consistently recover data from hard drives that other service providers have deemed “lost forever,” and in a fraction of the time.
Avoid using commercial data recovery software or a hard drive recovery tool that can further damage your device and even make it unrecoverable.
Deleted or missing files (including photos) on your laptop or desktop data hard drive can be retrieved with our proprietary recovery hard drive tools. Before you start to panic, keep in mind that physical hard drive recovery of even the most obscure data is routine for our professional team of recovery hard drive experts. Better technology and simple solutions at a reasonable price. We offer our decades of experience recovering lost data from internal and external hard drives using DriveSavers proprietary data recovery software.
Dead hard drive, server failure, or is your device just not working? Don’t worry. DriveSavers data recovery engineers are experts at physical hard drive recovery and will help you or your business from losing important data.
Get a quote now for hard disk recovery! Ask questions and find out more about the cost and types of services we offer.
We Can Save It!®
Each data loss situation is unique. The improper use of data recovery software could put your data at risk. DriveSavers has developed proprietary hardware and data recovery software that allows us to deliver custom recovery solutions for every data loss scenario, including:
- Firmware corruption
- File system corruption
- Lost passwords
- Partial overwriting
- Head crash
- Media damage
- Controller error
- Actuator failure
- Damaged motor
- Bad sectors
- Power spikes
CERTIFIED ISO CLEANROOM
MAXIMIZES RECOVERY RESULTS
DriveSavers data recovery engineers are the best in the industry at handling physical hard drive failures and logical data corruption. We recover more lost data from dropped, damaged, corrupted and traumatized drives in one day than the average provider does in one month. Each data loss situation is new and unique. DriveSavers operates the industry’s largest state-of-the-art Certified ISO Cleanroom environment and has developed proprietary techniques, hardware, and software that allows us to deliver custom data recovery solutions for all common and catastrophic data loss situations. Our experts check your device thoroughly, and during the data recovery process, engineers carefully disassemble data storage devices, inspecting them for physical damage and performing component-level repair.
To minimize contamination and maximize recovery results, all physical recoveries are performed in DriveSavers Cleanroom environment—the most technologically advanced data recovery Cleanroom environment in the industry. It features three separate ISO- certified Cleanroom areas: ISO Class 5, ISO Class 6 and ISO Class 7. Our inventory of over 20,000 parts and drives are stored in an ISO Class 8 clean zone.
All data recoveries are performed in accordance with standards set by leading hard drive and data storage manufacturers; our data recovery process will not void their original warranty.
WE’VE GOT ENCRYPTION (RE)COVERED!
Our engineers understand encryption and how to recover files from hard drives. They have been trained and certified by the leading encryption software vendors to safely recover file-level and disk-level encrypted data. We can recover from encrypted hardware, software, email, network files, web pages, storage, and backup devices without compromising the original level of encryption.
Learn more about our privacy, encryption, and copyright compliance here.
DriveSavers can customize security protocols beyond the HDD recovery services we routinely provide.
Data is recovered and restored in an image-only format and returned to the system with the original encryption intact. You decrypt the data yourself.
Encrypted data is recovered and decrypted by our engineers (with you providing the encryption keys) to verify the integrity of the data and returned to you encrypted or fully decrypted. The power to keep your sensitive online data hidden is always completely in your hands.
During the recovery process, you’ll have phone access to our engineers as your recovery is taking place. Once the recovery is completed, we can safely and properly recycle the old storage device. Our NSA and DOD-approved degausser will destroy residual data on the old source drive permanently.
Fast, Reliable, Secure
- Fastest Standard Turnaround Time in the industry at 24 to 48 hours
- Immediate phone access to experienced Data Recovery Advisors 7 days per week
- Service options to meet every need
- Expert recoveries on SD Cards, CompactFlash cards, Microdrives, TransFlash and xD memory cards, Sony Memory Sticks, SmartMedia and more.
- Initial estimate remains firm and will never exceed the maximum amount quoted: no upfront costs, no hidden Cleanroom or parts fees—ever
- Certified ISO Class 5 Cleanroom provides particle-free and static-free environment to safely perform complex microsurgery on tiny, sensitive components
- DriveSavers engineers are trained and certified by all leading encryption vendors.
CERTIFIED SECURE DATA RECOVERY
When sensitive data is being recovered, maintaining a high level of security isn’t an option—it’s a requirement. We know that privacy can’t be taken lightly. DriveSavers is the only data recovery company in the industry that undergoes an annual SOC 2 Type II audit, adhering to the corporate industry’s standard for overall control structure.
The SOC 2 Type II audit assures our customers that every aspect of our facility and network is secure enough to protect personal and confidential data from a security breach during the data recovery process.
At the heart of our certified secure data recovery environment is a self-defending network, protected by a “defense-in-depth” architecture that includes firewalls, intrusion protection systems, managed security services, and 24/7 real-time monitoring.
In addition to providing the highest level of preventive data security in the data recovery industry today, DriveSavers offers a High-Security Service that adheres to U.S. Government protocols and a Forensics Service that supports law enforcement agencies and other legal entities in the United States and abroad, providing full legal compliance, security, and confidentiality.
Clients like Bank of America, NASA Goddard Space Center, the Department of Defense, the Smithsonian Institution, and Lawrence Livermore Labs have all trusted DriveSavers with their critical data when they needed hard drive recovery services.
PROOF OF CERTIFICATIONS
Trust the professionals at DriveSavers! If you have lost critical data, the first recovery attempt offers your best opportunity for success. DriveSavers has the technology, security and experience required to get your data back. Some of our satisfied customers include companies such as Coca Cola, Facebook, Google, AT&T, Sony, NASA and many others.
“DriveSavers did an excellent recovery on my hard drive data that had crashed. From the very first phone call to helping me to download the data – the staff was professional, knowledgeable and extremely helpful.”
“Very professional people. Easily reachable during the whole process, and they have enough staff to give you individual service.”
LOVE THEM. Customer Service is outstanding and they successfully recovered my data. I had it back with in a week with updates every step of the way. LOVE THEM!
“I was told there was no way to recover the data from my iPad. I couldn’t accept that because all of her photos, videos and self-made movies were on there. I sent it to DriveSavers and they recovered everything! And risk free – I told them the iMovie data was the most important. They said if they didn’t recover that, I’d pay nothing – even if they recovered everything else.”
“Had a Seagate external hard drive that was corrupt and the pictures on it were priceless! I sent it to Best Buy and they weren’t able to recover. I then sent it to Seagate and they said it was completely corrupt and there was nothing retrievable in it. An IT tech gave me this company info. I called them and in 3 days they said they retrieve everything!
“Excellent service in all aspects: prompt and regular communication (email & phone), employees who contacted me by phone were professional, sympathetic and efficient, support documentation (including web interface and video) was very understandable and complete.”
“This experience was an existential threat to a career that I have been building for the past decade. Thank you DriveSavers for getting me through this trauma with professionalism and expertise. These folks are nothing short of Cyber Angels.”
“The best in the business! They recovered ALL my data plus a lot I had forgotten about! They are very proud of what they do & they should be. It’s really nice to know they are there!”
“Just THANKFUL that there is-a-place that can Recover Lost Information”
“The data/pictures saved was worth every penny. Thanks DriveSavers”
“My WD MyCloud inexplicably and without reason failed and DriveSavers fully recovered all of my data including irreplaceable family-related data and memories spanning 15 years.”
“Extremely professional service. I didn’t want to take my hard drive just anywhere because of the sensitive data on it. DriveSavers was referred to me as the best of the . . . I couldn’t have asked for better professionalism in such a stressful time.”
“Everything from start to finish was top notch! They recovered all of our data off the damaged hard drive! I would recommend them to everyone.”
“Great job and wonderful people to work with. Highly recommend!”
“Our home was submerged in over 4 feet of class 3 biohazard water for two weeks after hurricane Harvey. Miraculously, they were able to salvage the files from our drives, folders intact! I cannot tell you how thankful I am!”
“The DriveSavers team was incredibly professional, responsive, and highly reliable – by far the BEST business I have ever worked with! They gave me excellent information, were courteous, prompt, and sympathetic about my lost data, and, most importantly, recovered everything that had been lost on my hard drive.”
“It would have taken me years, literally, to download them from the Cloud, upload others from my camera’s SD card, and rescan some from old photographs to restore what I lost. DriveSavers recovered it. They have awesome customer service, and everyone I dealt with was very professional, helpful, and nice.”
“DriveSavers came charging in like the Calvary, and saved the day. I am eternally grateful.”
“Excellent service! They were able to retrieve all my data from my Samsung for a reasonable price in just a few weeks. DriveSavers comes highly recommended with several IT businesses that I work with in Colorado. It was a very efficient and easy process.”
“Everything went as we hoped. You folks saved the day and the data.”
“DriveSavers is very professional and upfront with recovery costs. They kept me updated as they narrowed the estimate during their investigation. While they warned that there might be issues after my major hardware failure, they were able to retrieve 100% of the data on my disk!”
“DriveSavers recovered my wife’s data of 37 years. It was invaluable to her!!”
“DriveSavers was unusually professional, calling and emailing updates regularly as if I had a family member in the hospital. Always compassionate and specific, they never seemed rushed and were more than happy to explain all the engineering details that I craved”
“I almost had a heart attack when my hard drive crashed. There customer service was awesome! I got my drive back 100% recovered. My reputation was saved!”
“My experience with your VERY Pro and Emotionally IQ’ed Staff was phenomenal. Each individual was impressive and empathetic—you all are like Gods in my starry eyes.”
“DriveSavers…really should be called life savers, because that’s what they do! Okay, maybe a little exaggerated, but still amazing! Super quick turn around, amazing customer experience!”
“These guys are the best! Super helpful and have saved so many of our customers data. Thank you DriveSavers!!!”
“Pricey, but quality service. They helped me restore a hard drive that I thought was a lost cause, went out of their way to try everything until my files were recovered. They’re also an official partner with many hard drive companies and with Apple!”
“I was told by some technicians that my data was not recoverable so I though I lost all my vacation and wedding videos. I contacted DriveSavers and they were extremely helpful, honest and professional. I was hoping they can at least make partial recovery but not only they recovered my wedding videos they were able to recover ALL of my data!”
“Wow! I was in disbelief when I received the phone call from DriveSavers that 100% of my data had been recovered from my 128GB iPhone 6! My biggest mistake was not sending my phone to them immediately.”
“DriveSavers did an excellent job recovering 100% of the data from my wet iPhone. The representatives took the time to explain the costs and nature of the recovery. I sent the phone with a prepaid mailing label. No costs were incurred until an assessment was made. Recovery was not inexpensive (most lessons aren’t) but well worth it in my view.”
“DriveSavers did an amazing job of recuperating incredibly valuable and irreplaceable video material that we had shot for our documentary film. I can’t thank them enough and give them the highest ratings for service, professionalism, and digital skills!”
“A+ service and support for all types of data recovery. My company uses them when we cannot recover a clients data. They have made many of my clients very happy. Thank you DriveSavers!”
“Excellent customer service. DriveSavers was professional and very reassuring as they recovered 100% of my data. Mailing the hard drive was also very reassuring with their free overnight shipping. They communicated thoroughly every step of the way.”
“DriveSavers were amazing! They were exceptionally professional and understanding of recovering research data when my external hard drive failed. They were able to recover everything and it was worth every penny.”
“Everything that I needed was retrieved from my remote hard drive in a week. Great job and mission was accomplished!”
“It is very rare to have such a pleasant and professional experience from people who go above and beyond to be helpful. If every business ran their customer service and technical support as well as these folks, oh what a wonderful world it would be!”
“Great customer service. Very attentive with quick responses. They were able to retrieve all of the data off my failed hard drive.”
“DriveSavers was able to recover thousands of photos from my iPhone that I had dropped in a lake. The customer service was great and they kept me up to date on the status of my recovery throughout the entire process.”
“Expensive as heck! But they were able to successfully recover my hard drive with 10 years of photos that crashed. Thank you DriveSavers!”
“DriveSavers are life savers!! My iPhone was badly damaged. I contacted 3-4 different data recovery companies and they all failed (they all had amazing reviews and guaranteed 100% recovery). I don’t know what magic they did but I now have all the photos, videos and other data from the phone that was absolutely critical for me.”
“It’s rare to find a company that has your best interest at heart . . . keeping me informed through the process, working with me on payments & return. The entire DriveSavers Team was excellent!!!
“Great experience with DriveSavers. Thank you guys for the quick and amazing work”
“From beginning to end, DriveSavers was thorough and efficient. They explain everything upfront and tell you exactly what to expect. They were extremely proactive in maintaining constant contact with me to provide updates on the status of the work being done.”
DriveSavers really helped with recovering a drive we thought we had lost!”
“They recovered data that other companies said was impossible.”