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Restoring Data and Peace of Mind Since 1985®

Hard Drive Recovery Services in Australia

DriveSavers Australia recovers data from failed internal and external hard drives at our Brisbane data recovery centre. Whether you're in Sydney, Melbourne or Brisbane, call our freephone number, get a free shipping label and a free evaluation. You pay nothing if we can't recover your data.
Call animation Request an Evaluation Freephone 1800 440 190 Main: 02 4063 0812
Free AU shipping
Free Evaluation
No Data — No Charge
Certified Secure

Why Hundreds of Thousands of our Customers Count on DriveSavers

Coca-Cola Facebook Google NASA FedEx AT&T
Coca-Cola Facebook Google NASA FedEx AT&T
Berkeley Wells Fargo Warner Bros Harvard General Electric American Express
Sony Boeing Nike Lucas Film Ford

Companies Worldwide Count on DriveSavers

DriveSavers supports over 20,000 data recovery business partners worldwide. Your business could be one of them! Some of our satisfied customers include companies such as Coca Cola, Facebook, Google, AT&T, Sony, NASA, and many others.

We Can Save It!®

Every failed drive is different, and running DIY recovery software can make things worse. So DriveSavers builds its own tools and methods to tailor each recovery to the situation, including:

Logical Problems

  • Firmware corruption
  • File system corruption
  • Lost passwords
  • Deletions
  • Partial overwriting
  • Ransomware encryption

Physical Damage

  • Dropped or crushed
  • Liquid damage
  • Contaminated
  • Head crash
  • Actuator failure
  • Manufacturer defect

Natural Disasters

  • Fire
  • Flood
  • Cyclone
  • Bushfire
  • Earthquake
  • Power spikes

Fast, Reliable, Secure

What you get with DriveSavers:

24—48 Hours

Industry-leading 24 to 48 hour turnaround on our Standard service.

Diverse Service Options

Pick the service level that suits your deadline and your recovery.

Call 24/7

Call our Australian team and talk straight to an expert Data Recovery Adviser.

Transparent Pricing

Your first quote stays the same: no surprise charges and nohidden fees for services or parts.

Certified Secure

Your data is handled in line with Australian privacy requirements and will remain in Australia.

‘Always avoid off-the-shelf data recovery software or tools. Such approaches could further damage the device and potentially make data unrecoverable.’

Mike Cobb
Director of Engineering
DriveSavers Data Recovery

Why Our ISO Cleanroom Makes the Difference

DriveSavers operates the industry’s largest state-of-the-art Certified ISO Cleanroom environment. To ensure the best possible outcomes in data recovery, all hard disk drive physical recovery operations take place in the DriveSavers state-of-the-art Cleanroom setting — the industry’s pinnacle of controlled environments.

The ISO Class 5 standard we work to follows the guidelines of the top hard drive and storage manufacturers. In the cleanroom our engineers inspect failed HDDs,find physical faults and carry out precise component-level repairs. Your original warranty stays valid.

Dust you can't see is enough to ruin an open drive. As the image shows, airborne particles landing on the platters can throw the read-write heads off and damage the platter surface during recovery. Learn more.

Diagram comparing the size of a read/write head, smoke particle, fingerprint, dust particle, and human hair cross-section. Each item is represented by a differently colored symbol increasing in size from left to right.

X-Ray Technology

X-ray technology lets our engineers diagnose a failing drive precisely, finding hidden irregularities and critical damage without putting the device at risk. We use it to confirm suspected component failure, extend what we can recover and validate our ball grid array(BGA) rework. No other data recovery lab has this technology in-house.

Data Security
During Data Recovery

Anyone can say they're secure. DriveSavers can show it: SSAE 18, SOC 2, ISO Class 5 Cleanroom and PCI DSS, with your data handled under Australian privacy requirements. See the proof.

SSAE 18, SOC 2, ISO Class 5, PCI DSS, Privacy Shield, GDPR

Encryption Technology Specialists

Encrypted drives need specialist handling, and our engineers are trained for it. Using the leading encryption software, they can safely recover file-level and full-disk encrypted data from encrypted hardware, software, email, network storage, web content and backup devices, keeping the original encryption standards intact throughout.

Got specific security needs? We can adjust our service to suit them, so you can feel confident your data is protected.

Full Decryption

Supply your encryption keys and we'll recover and decrypt your data,verify it is intact, then send it back encrypted or decrypted, whichever you prefer.

Image-Only

With Image-Only we recover an exact image of your device and keep the original encryption settings, so it can go straight back into your system. You'll need to decrypt the data yourself once it's returned.

Additional Security

When the recovery is done, we'll securely recycle your old drive at no additional cost. An approved degausser permanently destroys any data left on thesource drive.

Real Results: DriveSavers Case Studies

Data Recovery Hall of Fame
Data Recovery Hall of Fame

We Treat all of Our Customers Like Celebrities and
Some of Them Actually Are

Meet John

Call DriveSavers Day or Night

We'll send you a complimentary shipping label to our Australian data recovery centre in Brisbane and keep you informed every step of the way. Once our evaluation is complete, our dedicated local team will contact you with the results and a clear quote for your data recovery service. If your data cannot be recovered — or if you decide not to proceed — you won't pay a cent.

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