Supported USB Drives
At DriveSavers, we provide comprehensive data recovery solutions for all types of USB drives. Our expertise includes the following types of flash drives and more:

Recoverable USB Device Data Loss Scenarios
When disaster strikes, we are here to help with a wide range of comprehensive USB thumb drive recovery solutions.
Physical Damage
Cracked or broken USB connectors, water damage, fire damage, and other physical issues.
Logical Errors
Corrupted files, virus infections, and software-related problems.
Accidental Deletion
Recovering deleted files from your USB drive.
Inaccessible Drives
Unrecognised or unresponsive USB drives that prevent access to your data.
Formatting Errors
Issues arising from improper formatting of the USB drive.
Power Loss
Data loss due to unexpected power failures.
Improper Ejection
Data corruption resulting from not safely ejecting the USB drive.
Partitioning Mistakes
Errors and data loss resulting from incorrect partitioning of the USB drive.
File Types We Can Recover
DriveSavers specialises in USB storage recovery and can salvage all types of lost files from your device, including:
Documents
Word, Excel, PDF, and other document types.
Images
JPEG, PNG, GIF, and other image formats.
Videos
MP4, AVI, MOV, and other video files.
Audio Files
MP3, WAV, AAC, and other audio formats.
Archives
ZIP, RAR, and other compressed file formats.
Other Files
Any other file types stored on your USB drive.
USB Thumb Drive Issue? Follow These Steps:
Follow these steps to maximise the chances of successful USB memory stick recovery:
Stop Using the Drive
Immediately cease using the drive to prevent further damage or data loss.
Do Not Attempt DIY Recovery
Avoid using free software or DIY methods that could worsen the situation.
Safely Remove the Drive
If the drive is still recognised, safely eject it from your computer.
Contact DriveSavers Australia for a Free Quote
Reach out to us for professional data recovery assistance.
Fast, Reliable, Secure
What you get with DriveSavers:
24—48 Hours
Industry-leading 24 to 48 hour turnaround on our Standard service.
Diverse Service Options
Pick the service level that suits your deadline and your recovery.
Call 24/7
Call our Australian team and talk straight to an expert Data Recovery Adviser.
Transparent Pricing
Your first quote stays the same: no surprise charges and nohidden fees for services or parts.
Certified Secure
Your data is handled in line with Australian privacy requirements and will remain in Australia.
Manufacturer Approved
Leading storage media manufacturers authorise DriveSavers to open sealed drives without voiding their warranty, so you can still receive an in-warranty replacement device from the manufacturer.



X-Ray Technology
X-ray technology lets our engineers diagnose a failing drive precisely, finding hidden irregularities and critical damage without putting the device at risk. We use it to confirm suspected component failure, extend what we can recover and validate our ball grid array(BGA) rework. No other data recovery lab has this technology in-house.
USB Data Recovery Process
We follow a thorough process to ensure the best results for your USB memory recovery needs.
Initial Assessment
We evaluate the condition of your USB drive to determine the best approach for recovery.
Recovery Attempt
Using specialised tools, we attempt to recover your lost data.
Verification
We verify the integrity of the recovered data before returning it to you.
Data Return
Your recovered data is securely returned via a new USB drive or a preferred method. If your data is unrecoverable, there is no charge.
Beware of Fake Flash Drives
Fake flash drivers are becoming increasingly common and can lead to significant data loss. To learn more about how to protect your data from fake flash drives, checkout our article on Beware of Fake Flash Drives: Essential Tips for Protecting Your Data. This article provides valuable insights and practical tips to ensure the safety and integrity of your data.

Protecting Your USB Thumb Drive
Taking steps to protect your USB drive can help prevent data loss and extend the life of your device.
Avoid Physical Damage
Handle your USB drive with care to avoid drops, impacts, and exposure to extreme temperatures or moisture.
Use Antivirus Software
Protect your drive from viruses and malware by keeping your computer’s antivirus software up to date.
Safely Eject
Always safely eject your USB drive before removing it from your computer to prevent data corruption.
Backup Regularly
Regularly back up the data on your USB drive to another device or cloud storage.
Data Security
During Data Recovery
Anyone can say they're secure. DriveSavers can show it: SSAE 18, SOC 2, ISO Class 5 Cleanroom and PCI DSS, with your data handled under Australian privacy requirements. See the proof.

Real Results: DriveSavers Case Studies

Call DriveSavers Day or Night
We'll send you a complimentary shipping label to our Australian data recovery centre in Brisbane and keep you informed every step of the way. Once our evaluation is complete, our dedicated local team will contact you with the results and a clear quote for your data recovery service. If your data cannot be recovered — or if you decide not to proceed — you won't pay a cent.





