Helium Drive Data Recovery Services

DriveSavers, the trusted Data Recovery service since 1985 has recovered data from helium hard drives since they entered the market in 2013. DriveSavers has recovered data from helium drives that have experienced logical or mechanical failures, suffered physical damage, or been infected with ransomware. Our team of experts has been at the forefront of helium drive recovery, ensuring that your critical data is restored quickly and securely.

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Expert Helium Drive Data Recovery

DriveSavers specialises in helium drive data recovery. We offer unmatched knowledge and expertise in recovering data from these advanced but delicate devices. Helium drives, sealed with helium instead of air, require specialised care during the data recovery process, especially when they suffer physical damage.

Attempting to power on a damaged helium drive can lead to permanent data loss, making professional recovery essential. Our team understands the complexities of helium drive recovery, from handling the additional platters and heads to managing the risks of platter damage.

With decades of experience and a state-of-the-art ISO Class 5 Cleanroom, DriveSavers ensures the highest success rates in helium drive data recovery. Trust the experts to safely restore your valuable data.

Manufacturer Approved

Leading storage media manufacturers authorise DriveSavers to open sealed drives without voiding their warranty, so you can still receive an in-warranty replacement device from the manufacturer.

Coca-Cola Facebook Google NASA FedEx AT&T

Berkeley Wells Fargo Warner Bros Harvard General Electric American Express

Companies Worldwide Count on DriveSavers

DriveSavers supports over 20,000 data recovery business partners worldwide. Your business could be one of them! Some of our satisfied customers include companies such as Coca Cola, Facebook, Google, AT&T, Sony, NASA, and many others.

Data Security
During Data Recovery

Anyone can say they're secure. DriveSavers can show it: SSAE 18, SOC 2, ISO Class 5 Cleanroom and PCI DSS, with your data handled under Australian privacy requirements. See the proof.

SSAE 18, SOC 2, ISO Class 5, PCI DSS, Privacy Shield, GDPR

We Can Save It!®

Every failed drive is different, and running DIY recovery software can make things worse. So DriveSavers builds its own tools and methods to tailor each recovery to the situation, including:

Logical Problems

Firmware corruption
File system corruption
Lost passwords
Deletions
Partial overwriting
Ransomware encryption

Physical Damage

Dropped or crushed
Liquid damage
Contaminated
Head crash
Actuator failure
Manufacturer defect

Natural Disasters

Fire
Flood
Cyclone
Bushfire
Earthquake
Power spikes

Why Our ISO Cleanroom Makes the Difference

DriveSavers operates the industry’s largest state-of-the-art Certified ISO Cleanroom environment. To ensure the best possible outcomes in data recovery, all hard disk drive physical recovery operations take place in the DriveSavers state-of-the-art Cleanroom setting — the industry’s pinnacle of controlled environments.

The ISO Class 5 standard we work to follows the guidelines of the top hard drive and storage manufacturers. In the cleanroom our engineers inspect failed HDDs,find physical faults and carry out precise component-level repairs. Your original warranty stays valid.

Dust you can't see is enough to ruin an open drive. As the image shows, airborne particles landing on the platters can throw the read-write heads off and damage the platter surface during recovery. Learn more.

Diagram comparing the size of a read/write head, smoke particle, fingerprint, dust particle, and human hair cross-section. Each item is represented by a differently colored symbol increasing in size from left to right.

X-Ray Technology

X-ray technology lets our engineers diagnose a failing drive precisely, finding hidden irregularities and critical damage without putting the device at risk. We use it to confirm suspected component failure, extend what we can recover and validate our ball grid array(BGA) rework. No other data recovery lab has this technology in-house.

Choose How We Recover Your Data

Call us and our skilled Australian team will work directly with you to find the best recovery solution. Most recoveries happen at our secure facility, but some complex server setups, including RAID, NAS and SAN systems, can need a more flexible approach. We offer several options, with the utmost respect for your company’s security protocols and any limits on moving equipment.

At our Australian centre

Most devices come to our certified secure facility, where they’re recovered under our Economy, Standard, or Priority service.

Remote

For many data loss situations without mechanical or physical damage, we offer a secure Remote Data Recovery service.

Onsite

In certain data loss scenarios, we can also carry out Onsite Data Recovery.

Call DriveSavers Day or Night

We'll send you a complimentary shipping label to our Australian data recovery centre in Brisbane and keep you informed every step of the way. Once our evaluation is complete, our dedicated local team will contact you with the results and a clear quote for your data recovery service. If your data cannot be recovered — or if you decide not to proceed — you won't pay a cent.

Request a Free Evaluation Freephone 1800 440 190 See Why Our Customers Trust Us Watch Customer Testimonials