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Onsite Data Recovery Services

Whether it’s an emergency data recovery or the system is too large or sensitive to send, the experienced DriveSavers team is ready to come to you globally, equipped for any data emergency with security clearance.

This service is ideal for businesses with complex systems and stringent security protocols that cannot utilise in-lab services.

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What is Onsite Data Recovery?

Our Onsite Data Recovery service brings our expertise directly to your location. Our skilled data recovery engineers, equipped with a portable clean bench if required, ensure that even the most critical and sensitive data can be recovered safely and securely on-site.

Certain situations demand the expertise of onsite data recovery. These are some of the most common scenarios where our services are indispensable:

  • Handling large and intricate enterprise systems like EMC, NetApp, Dell, HP, and IBM.
  • When data storage devices cannot connect to the internet.
  • Recovery of top-secret or classified data for military, navy, or government entities.
  • Retrieval of highly sensitive information for financial or healthcare sectors.
  • Managing data storage devices that are too bulky or complex to be shipped.
  • Adhering to IT policies that restrict data removal from the premises.

Our onsite data recovery services offer numerous benefits to ensure your data is recovered swiftly and securely:

  • Industry-leading turnaround time for onsite data recovery, with many cases resolved within 24 hours.
  • Skilled and background-checked data recovery engineers capable of custom solutions.
  • Documented success with large-scale enterprise storage systems.

We can perform onsite data recovery on every kind of storage device, including hard disk drives (HDDs), solid-state drives (SSDs), tape storage, and enterprise-level devices like RAID, NAS, and SAN servers.

  • All brands of HDD, SSD, flash media, all RAID configurations, NAS, SAN, tape storage systems, and servers.
  • Compatibility with all file systems and operating systems.
  • Comprehensive support for virtualisation platforms (Hyper-V, VMware, Citrix XenServer, etc.), including restoration of corrupted or deleted virtual machines.
  • Recovery of databases such as SQL, MySQL, Oracle, DB2, Exchange, and custom applications.
  • Custom tools and techniques: Our engineers will develop custom solutions to address your specific data loss issues.

Following best practices can significantly improve the chances of a successful onsite data recovery. Here’s what you should do:

  • Avoid attempting in-house repairs or replacements of faulty drives. This can complicate the recovery process and diminish success rates.
  • Refrain from installing recovery software or writing data on the affected storage.
  • Do not try to rebuild a malfunctioning RAID array unless all original drives have been successfully cloned.
  • Do not force any RAID members back into the array without successful cloning of the original drives.
  • Exercise caution when seeking manufacturer support. Their priority is hardware functionality, not data integrity, which can lead to data loss.

DriveSavers offers unmatched onsite data recovery services, addressing all types of data loss, including mechanical and physical damage. Onsite data recovery ensures a swift and secure solution for critical infrastructure like servers and workstations that must remain at your location.

Benefits of Onsite Data Recovery

DriveSavers employs advanced onsite data recovery technology for a fast, secure, and convenient recovery process, perfect for RAID, NAS, and SAN systems. Key benefits include:

  • No need to ship large hardware: Ideal for RAID systems and large servers that are difficult to transport.
  • Maintaining data confidentiality: Keeping sensitive data on-premises ensures maximum security.
  • Reduced downtime: Eliminating the need for shipping accelerates the recovery process.
  • Instant data access: Once recovery is completed, your data is readily available for immediate use.

How Does Onsite Data Recovery Work?

Our onsite data recovery process mirrors our in-lab services in its thoroughness and expertise. A dedicated expert engineer will arrive at your location, fully equipped with advanced data recovery tools and security clearance. The engineer will utilise specialised software and tools to access the compromised system, conduct diagnostics, and assess whether the issue is logical or physical. This critical diagnostic phase sets the foundation for a successful recovery.

Data Loss Situations We Can Recover Onsite

DriveSavers leverages cutting-edge onsite data recovery technology to tackle a variety of data loss scenarios, especially for systems that must remain on-site due to security protocols or logistical challenges. We expertly recover data from:

  • Mechanical or physical damage devices
  • Deleted files within a file system
  • Deleted VMDK files from VMware
  • Corrupted file systems
  • Corrupted SAN systems
  • Virus infections
  • Ransomware attacks

Global Onsite Data Recovery Service

DriveSavers Data Recovery offers professional on-site data recovery for exceptional circumstances, intricate server configurations within data centers that cannot be relocated due to company security protocols, or other challenges that preclude in-lab service.

We will travel anywhere in the world and bring all the equipment needed to recover data at your location.

Companies Worldwide Trust DriveSavers

DriveSavers supports over 20,000 business partners worldwide. Your business could be one of them! Some of our satisfied customers include companies such as Coca-Cola, Facebook, Google, Sony, NASA, and many others. Learn more.

Real Results: DriveSavers Case Studies

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Call DriveSavers Day or Night

We will email a free overnight shipping label and then call with the results of the evaluation and the cost to recover the data.

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