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April 10–13: HDI 2018 Conference and Expo Booth #618

Las Vegas, NV • April 10–13 • Booth #618 Help Desk Institute (HDI) is holding its annual conference and expo in Las Vegas, NV. This IT service and technical support conference addresses the needs of the entire team—from seasoned directors to frontline analysts—and provides valuable insight into how formal procedures,…

Linus Tech Tips: REAL Tech Repair – Linus Swaps Hard Drive Actuator!

Linus: Okay. So you guys aren’t gonna believe this. We’re here at DriveSavers. These guys—they recover data off of drives, phones. The cleanroom’s over here. Basically, if it’s got data on it, these guys recover it. And they turn to me—they’re like, “look, we know you’re not here for very long but—I mean,…

Linus Tech Tips Video: $2,000,000 Cleanroom! DriveSavers Tour

Transcript You’d never know it from the outside but in there through those doors is one of the world’s oldest and most advanced data recovery companies. DriveSavers headquarters here in Novato California features almost a hundred employees, almost that many security certifications and a two million dollar ISO 5 cleanroom. And they…

Spring Cleaning for Your Smartphone

By Will DeLisi, NAND Flash Recovery Specialist Updated March 16, 2018 It’s Spring Cleaning time! Don’t forget that powerful device we all use almost every hour of every day: our smartphones. Here are some maintenance tips for you. Back Up, Back Up, Back Up! Back up your data by making copies…

One of the Lucky Ones

Mike Cobb tells his personal story of the Sonoma/Napa wildfires. Mike Cobb, DriveSavers Director of Engineering, uses personal tragedy to help explain why we should all be protecting our business and personal information from potential loss, and how to do just that. Listen to Mike’s Story in His Own Words…

Technically Speaking of Spring Cleaning

By Mike Cobb, Director of Engineering Updated March 1, 2018 Spring is here and it’s time to add technology to your list of seasonal cleaning chores. Here’s your Tech Spring Cleaning list. Back Up We always recommend triple redundancy, meaning that the same important data is located in three places—one…

Beware No Fee Guarantee

Many data recovery companies promise a “no data, no charge” guarantee. DriveSavers is one of them. But what, precisely, does that statement mean? And does it mean the same thing for all data recovery companies? You better toss aside any preconceived notions when it comes to interpreting the fine print…

NBC Bay Area News: Man’s Hard Drive Trouble Leads to ‘Extortion’

Originally published by NBC Bay Area News. David Platt feels as though he is being blackmailed. And he fears his identity will be stolen in the process. “It’s wrong,” Platt said. “It’s just wrong.” Here’s the situation: When his hard drive crashed, David sent the disk away for recovery. The company…

Tax Season: Potential Payday for Hackers

By Michael Hall, Chief Information Security Officer Updated February 8, 2018 The bad guys are getting really good at slipping into unprotected computer systems and obtaining tax files and other private information without your knowledge or permission. If you are filing your income taxes online this season, please beware of…

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