CERTIFIED SECURE DATA RECOVERY
Only DriveSavers undergoes an annual company-wide SOC 2 Type II security audit and posts the results here on our website. Our certifications verify our qualifications to handle personal and confidential data files and support customers who must comply with data privacy and security regulations such as:
- HIPAA (Health Insurance Portability/Accountability Act)
- SOX (Sarbanes-Oxley Act of 2002)
- GLBA (Gramm-Leach-Bliley Act of 1999)
- NIST 800.34 Rev. 1 (National Institute of Standards)
CERTIFIED ISO CLASS 5 CLEANROOM
Any hard drive opened in a non-Cleanroom environment will be contaminated IMMEDIATELY. One small dust particle can cause permanent damage to media platters, which CANNOT be reversed. Most data recovery companies do not have an ISO Class 5 Cleanroom!
DriveSavers performs all data recoveries in a Certified ISO Class 5 Cleanroom environment with highly-filtered air containing no more than 100,000 particles greater than .1 micron in size per cubic meter to maximize the opportunity for a safe and successful recovery. This controlled environment (laboratory) is 10,000 times cleaner than a typical room (non-controlled environment), which can have as many as 1 billion particles of this size per cubic meter.
WE CAN SAVE IT!®
Each data loss situation is unique. The improper use of data recovery software could put your data at risk. DriveSavers has developed proprietary hardware and data recovery software that allows us to deliver custom recovery solutions for every data loss scenario, including:
Physical Damage
- Head crash
- Media damage
- Reformatting
- Controller error
- Actuator failure
- Damaged motor
- Bad sectors
Logical Problems
- Virus infection
- Firmware corruption
- File system corruption
- Lost passwords
- Deletions
- Partial overwriting
Natural Disasters
- Fire
- Flood
- Hurricane
- Tornado
- Earthquake
- Power spikes
NOT ALL DATA RECOVERY COMPANIES ARE CREATED EQUAL
Don’t be fooled by online appearances or promises made by other data recovery firms. DriveSavers is the only company in the world that has received ISO Class 5 Cleanroom, encryption, network, and SOC 2 Type II certifications, making us the fastest, most secure, and most reliable data recovery service in the world—guaranteed.
Use of DriveSavers as a data recovery company is at the sole discretion of the customer. Drobo assumes no liability for any loss or damages of any kind that relate to, arise out of or result from the performance of services by DriveSavers, including, but not limited to any loss of data contained on a Drobo product.
What does it cost?
The final cost is determined by the success and completeness of the recovery and the selected turnaround time. A successful recovery will generally fall in the top third of the original quote range. We will never exceed the price that we initially quoted.
How do you determine the cost of the recovery?
The final cost of the recovery is determined by the complexity and completeness of the recovery, based on the complexity of the mechanical and/or logical issues, the quality of the recovered data, the quality of file names, and data structure. The final cost will never exceed the initial quote that you received when you first call DriveSavers. We call that our maximum price gap guarantee.
How long does it take?
DriveSavers offers a range of turnaround times to best suit your needs for getting your recovered data back to you in a timely and economical manner.
Priority Service
Time Critical Recovery; Recovery begins upon receipt of drive – 365 days a year, including nights, weekends, and holidays.
Standard Service
1-2 Business Day Turnaround; Fastest Standard turnaround time in the industry, at 24 to 48 hours during normal business hours, Monday through Friday.
Economy Service
5-7 Business Day Turnaround; An economical service option offering job completion during normal business hours.