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Restoring Data and Peace of Mind Since 1985®

External Hard Drive Recovery in the UK

A backup drive is often the copy you were counting on, so losing data from an external hard drive or SSD can be a serious setback, whether it holds family photographs or business records. Since 1985, DriveSavers has helped hundreds of thousands of customers recover lost data. Our specialist external drive recovery service is run from the UK, with labs in Basildon and Epsom, and is designed to restore your files quickly and securely, with complete peace of mind.
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External and Internal Hard Drive Recovery Services

Whether you are in London, Manchester or Glasgow, you can send your drive to our UK labs with a free shipping label. We recover data from inaccessible internal and external hard drives, Mac or PC, for individuals and businesses.

Our engineers regularly recover data that other labs have declared unrecoverable, and our UK team keeps you updated at every stage, from the moment your drive is collected to the return of your data.

HDD, SSD and NVMe SSD

Always avoid off-the-shelf data recovery software or tools. Such approaches could further damage the device and potentially make data unrecoverable.

DriveSavers engineers have an outstanding track record of retrieving misplaced or deleted files, including photographs. We pride ourselves on cutting-edge proprietary methods paired with straightforward solutions. Tap into our vast experience retrieving lost data from all data storage devices.

A clicking drive, a laptop that won't start, a server that has failed: whatever has gonewrong, our engineers know how to reach your data safely, so that you or your business canget back to work without losing it.

Get a Free UK Quote

Why Hundreds of Thousands of our Customers Choose DriveSavers

Data Recovery Experts in United Kingdom

Our engineers have been recovering data professionally since 1985, and the range of devices we handle is wide: hard disk drives (HDDs), helium hard drives, solid-state drives (SSDs), iPhones and Android smartphones, tablets, USB flash drives, camera cards and enterprise systems such as RAID servers. 

Our proprietary tools allow us to deal with any data loss situation on any device, from physical and mechanical failure, head crashes and system failure to backup failure, water and fire damage, corruption and accidental deletion.

Data Recovery On All Storage Devices

Smart Device

Smart Device

Hard Drive

Hard Drive

Solid-State

Solid-State

RAID/NAS/SAN

RAID/NAS/SAN

Laptop Data Recovery

Laptop Data Recovery

SD Card

SD Card

Desktop Computer

Desktop Computer

We Can Save It!®

No two data losses are the same, and the wrong recovery software can overwrite the very files you are trying to save. That is why DriveSavers builds its own tools and techniques, so that every recovery is planned around the problem in front of us, including:

Logical Problems

  • Firmware corruption
  • File system corruption
  • Lost passwords
  • Deletions
  • Partial overwriting
  • Ransomware encryption

Physical Damage

  • Dropped or crushed
  • Liquid damage
  • Contaminated
  • Head crash
  • Actuator failure
  • Manufacturer defects

Natural Disasters

  • Fire
  • Flood
  • Hurricane
  • Storm
  • Earthquake
  • Power spikes

Manufacturer Approved

All leading storage media manufacturer authorise DriveSavers to open the sealed mechanism of its drives without voiding the original warranty. Because our recovery service is certified, you are also entitled to an in-warranty replacement device direct from the manufacturer.

Asus Quantum Seagate Hitachi Crucial Corsair
Asus Quantum Seagate Hitachi Crucial Corsair
Dell Kingston Samsung Synology SuperMicro Promise
Apple SanDisk VMware Toshiba Adata Western Digital

Fast, Reliable, Secure

Here is what you can expect when your drive is with DriveSavers:

24—48 Hours

Our Standard service is industry-leading, with a turnaround of 24 to 48 hours.

Diverse Service Options

A choice of service levels, so your recovery matches both your deadline and what you need recovered.

Call 24/7

Speak to an experienced Data Recovery Advisor at any hour, day or night, on UK freephone.

Transparent Pricing

The quote you are given is the price you pay: no unexpected costs and no hidden fees for services or parts.

Certified Secure

Your data is handled in line with UK privacy requirements and will remain in United Kingdom.

Our Certified ISO Cleanroom Gives Your Drive the Best Chance

DriveSavers operates the industry’s largest state-of-the-art Certified ISO Cleanroom environment. To ensure the best possible outcomes in data recovery, all hard disk drive physical recovery operations take place in the DriveSavers state-of-the-art Cleanroom setting — the industry’s pinnacle of controlled environments.

Our Certified ISO Class 5 Cleanroom follows the guidelines set by the leading hard drive and storage manufacturers. Inside it, engineers examine failed HDDs,check them for physical defects and make precise component-level repairs. Our recovery methods won’t invalidate the original hard drive warranty.

Opening a hard drive anywhere else is a gamble, as the image shows: tiny airborne particles settle on the exposed platters, upset the read-write heads and can damage the platter surface during recovery. Learn more.

Diagram comparing the size of a read/write head, smoke particle, fingerprint, dust particle, and human hair cross-section. Each item is represented by a differently colored symbol increasing in size from left to right.
iPhone under X-rays
iPhone under X-rays

X-Ray Technology

We use X-ray imaging to diagnose storage media precisely, spotting irregularities and critical damage without risking the device. It lets us confirm suspected component failure, widens what we can recover and validates our ball grid array (BGA) rework. Noother data recovery service has this technology in its lab.

Data Security
During Data Recovery

Plenty of data recovery companies claim the same experience, service and security as DriveSavers. We can back it up: SSAE 18, SOC 2, ISO Class 5 Cleanroom, PCI DSS and UK GDPR. See the proof.

SSAE 18, SOC 2, ISO Class 5, PCI DSS, Privacy Shield, GDPR

Encryption Technology Specialists

Encryption is a specialism of ours. DriveSavers engineers understand what it takes to recover data from failed hard drives of every kind, and they are trained in the leading encryption software, so both file-level and disk-level encrypted data can be retrieved safely. Whether it sits on encrypted hardware, software, email, network storage,web content or backup devices, the original encryption standards are maintained throughout the recovery.

We go beyond recovery. If your organisation has particular security requirements, we can adapt our service to meet them.

Full Decryption

Give us your encryption keys and our engineers will recover and decrypt your data, check its integrity, then return it either encrypted or fully decrypted, whichever you prefer.

Image-Only

Image-Only returns an exact image of the device, ready to be re-integrated into your system with the original encryption settings untouched. Decrypting the data afterwards is your responsibility.

Additional Security

Once the recovery is complete, we can securely recycle your old storage device at no extra cost. Our approved degausser permanently destroys any residual data on the source drive.

Coca-Cola Facebook Google NASA FedEx AT&T
Coca-Cola Facebook Google NASA FedEx AT&T
Berkeley Wells Fargo Warner Bros Harvard General Electric American Express
Sony Boeing Nike Lucas Film Ford

Businesses Worldwide Choose DriveSavers

DriveSavers supports over 20,000 data recovery business partners worldwide. Your business could be next! DriveSavers is proud to count world-renowned organisations among its satisfied clients — including Coca-Cola, Meta, Google, AT&T, Sony, and NASA.

Data Recovery Hall of Fame
Data Recovery Hall of Fame

We Treat all of Our Customers Like Celebrities and
Some of Them Actually Are

Meet John

Call DriveSavers Day or Night

We'll send you a complimentary shipping label to our UK data recovery centre in Basildon or Epsom and keep you informed every step of the way by our dedicated British team. Once our evaluation is complete, we'll contact you with the results and a clear quote for your data recovery service. If your data cannot be recovered — or if you decide not to proceed — you won't pay a thing.

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