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External Drive Data Recovery Services

Losing data from a backup external hard drive or solid-state drive can be a serious setback, whether it involves personal memories or critical business files. We specialise in recovering data from all types of external hard drives and solid-state drives. Since 1985, DriveSavers has helped hundreds of thousands of customers recover lost data. Our specialist external drive data recovery service is designed to restore your files quickly, securely, and with complete peace of mind.
Call animation Request an Evaluation UK Freephone 0800 160 1904 Main: +44 20 3048 5486
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No Data — No Charge
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External and Internal Hard Drive Recovery Services

DriveSavers has established itself as a global frontrunner in hard drive data recovery services. Both individual users and enterprises trust DriveSavers to recover lost data from inaccessible internal and external hard drives, whether for Mac or PC.

The DriveSavers expert engineers consistently recover lost data from hard disk drives even when others have declared the data irretrievable — and we do it quickly.

HDD, SSD and NVMe SSD

Always avoid off-the-shelf data recovery software or tools. Such approaches could further damage the device and potentially make data unrecoverable.

DriveSavers engineers have an outstanding track record of retrieving misplaced or deleted files, including photographs. We pride ourselves on cutting-edge proprietary methods paired with straightforward solutions. Tap into our vast experience retrieving lost data from all data storage devices.

Whether you have a non-responsive hard drive, a compromised server, or a malfunctioning device, DriveSavers data recovery engineers excel at addressing these concerns and ensuring that you or your business don’t face data loss.

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Data Recovery Experts

Since 1985, DriveSavers has performed professional data recovery on every kind of storage device, including hard disk drives (HDDs), helium hard drives, solid-state drives (SSDs), smartphones such as iPhones and Android phones, tablets, USB flash drives, camera cards, and enterprise-level devices like RAID servers. 

We have proprietary tools to handle every kind of data loss situation on any device, including physical and mechanical failure, backup failure, water and fire damage, data corruption, file deletion, head crash, system failure, and more.

Data Recovery On All Storage Devices

Smart Device

Smart Device

Hard Drive

Hard Drive

Solid-State

Solid-State

RAID/NAS/SAN

RAID/NAS/SAN

Laptop

Laptop

SD Card

SD Card

Desktop Computer

Desktop Computer

We Can Save It!®

Each data loss situation is unique. The improper use of data recovery software could put your data at risk. DriveSavers has developed proprietary tools and data recovery techniques that allow us to deliver custom recovery solutions for every data loss scenario, including:

Logical Problems

  • Firmware corruption
  • File system corruption
  • Lost passwords
  • Deletions
  • Partial overwriting
  • Ransomware encryption

Physical Damage

  • Dropped or crushed
  • Liquid damage
  • Contaminated
  • Head crash
  • Actuator failure
  • Manufacturer defect

Natural Disasters

  • Fire
  • Flood
  • Coastal erosion
  • Storm
  • Earthquake
  • Power spikes

Manufacturer Approved

All leading storage media manufacturers authorise DriveSavers to open sealed storage device mechanisms without voiding the original warranty. Our certified data recovery service also entitles you to an in-warranty replacement device directly from the manufacturer.

Asus Quantum Seagate Hitachi Crucial Corsair
Asus Quantum Seagate Hitachi Crucial Corsair
Dell Kingston Samsung Synology SuperMicro Promise
Apple SanDisk VMware Toshiba Adata Western Digital

Fast, Reliable, Secure

DriveSavers provides a comprehensive range of advantages in data recovery.

24—48 Hours

Industry-leading Standard turnaround time of 24 to 48 hours.

Diverse Service Options

A diverse range of service options to cater to every data recovery need.

Call 24/7

Direct phone support with expert Data Recovery Advisors, available 24/7.

Transparent Pricing

The first quote remains, ensuring no unexpected costs or hidden fees for services or parts.

Certified Secure

Stringent security certifications as mandated by the corporate clients, healthcare service providers, government agencies and individuals we serve.

Certified ISO Cleanroom Maximises Recovery Results

DriveSavers operates the industry’s largest state-of-the-art Certified ISO Cleanroom environment. To ensure the best possible outcomes in data recovery, all hard disk drive physical recovery operations take place in the DriveSavers state-of-the-art Cleanroom setting — the industry’s pinnacle of controlled environments.

The Certified ISO Class 5 Cleanroom adheres to the guidelines established by top-tier hard drive and data storage manufacturers. This is where DriveSavers engineers conduct a detailed examination of malfunctioning HDDs, assess them for physical defects, and carry out precise component-level repairs. Our recovery methods won’t invalidate the original hard drive warranty.

This image details the importance of opening a hard disk drive in an ISO-certified cleanroom. Tiny airborne particles can accumulate on the open hard disk drive platters, causing read-write heads to malfunction and damage the platter surface during the recovery process. Learn more.

Diagram comparing the size of a read/write head, smoke particle, fingerprint, dust particle, and human hair cross-section. Each item is represented by a differently colored symbol increasing in size from left to right.
iPhone under X-rays
iPhone under X-rays

X-Ray Technology

DriveSavers utilises X-ray technology for precise diagnostics, identifying irregularities and critical damage in storage media without risking device integrity. Using X-ray technology expands our data recovery capabilities, confirms suspected component failure, and validates proficiency of ball grid array (BGA) rework. No other data recovery service has this advanced technology in its lab.

Data Security
During Data Recovery

In the virtual world of the web, other data recovery companies may claim to provide the same levels of experience, service, and security as DriveSavers. But, can they really support what they say? DriveSavers provides proof.

SSAE18, SOC 2 Type II, Certified ISO Class 5 Cleanroom, PCI DSS Compliant, EU-US Privacy Shield, and GDPR

Encryption Technology Specialists

DriveSavers data recovery engineers are well-versed in encryption technologies and the nuances required to recover data from failed hard drives of all kinds. Trained in leading encryption software, we are adept at safely retrieving both file and disk-level encrypted data. Whether it’s encrypted hardware, software, email, network storage, web content, or backup devices, rest assured that the original encryption standards will be maintained throughout the recovery process.

DriveSavers not only offers data recovery services, but we also understand the importance of tailored security protocols. We can adapt our services to meet your specific needs, providing you with a sense of security and reassurance.

Full Decryption

With your provided encryption keys, our engineers can recover and decrypt encrypted data, verifying its integrity. We can then return the data to you in either an encrypted or fully decrypted format, based on your preference.

Image-Only

With our Image-Only service, the data is retrieved as an exact image of the device to be re-integrated into your system while maintaining the original encryption settings. You’ll be responsible for decrypting the data once it’s returned.

Additional Security

Once the recovery is completed, we can securely and properly recycle the old storage device at no additional cost. Our approved degausser will destroy residual data on the old source drive permanently.

Coca-Cola Facebook Google NASA FedEx AT&T
Coca-Cola Facebook Google NASA FedEx AT&T
Berkeley Wells Fargo Warner Bros Harvard General Electric American Express
Sony Boeing Nike Lucas Film Ford

Companies Worldwide Trust DriveSavers

DriveSavers supports over 20,000 data recovery business partners worldwide. Your business could be next! DriveSavers is proud to count world-renowned organisations among its satisfied clients — including Coca-Cola, Meta, Google, AT&T, Sony, and NASA.

Data Recovery Hall of Fame
Data Recovery Hall of Fame

We Treat all of Our Customers Like Celebrities and
Some of Them Actually Are

Meet John

Call DriveSavers Day or Night

We'll send you a complimentary shipping label to our UK data recovery centre in Basildon or Epsom and keep you informed every step of the way by our dedicated British team. Once our evaluation is complete, we'll contact you with the results and a clear quote for your data recovery service. If your data cannot be recovered — or if you decide not to proceed — you won't pay a thing.

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