Australia's Trusted Data Recovery Experts Since 1985
Since 1985, DriveSavers has recovered data from hard drives and other storage media that have crashed, mechanically failed, experienced physical damage, and worse. Call now to begin the data recovery process.
Manufacturer Approved
All leading manufacturers authorise DriveSavers to open sealed storage device mechanisms without voiding the original warranty. Our data recovery allows you to receive an in-warranty device replacement from the manufacturer. Learn more.
Why Hundreds of Thousands of our Customers Trust DriveSavers
We Treat All of Our Customers Like Celebrities and
Some of Them Actually Are
Companies Worldwide Trust DriveSavers
DriveSavers supports over 20,000 business partners worldwide. Your business could be one of them! Some of our satisfied customers include companies such as Coca-Cola, Facebook, Google, Sony, NASA, and many others. Learn more.
Who Will You Trust with Your Data Recovery?
We Can Save It!®
FAQ
Since 1985, DriveSavers has recovered data from all digital storage media. We have successfully recovered data from over 200,000 devices with every type of data loss, including deletion, mechanically failed, burnt, wet, and crushed.
DriveSavers has the highest success rate in the industry. This is attributed to an in-house research and development (R&D) team, close relationships with device manufacturers, and over 37 years of experience.
All data recoveries are performed in accordance with standards set by leading hard drive, smartphone, and data storage manufacturers. All leading manufacturers authorise DriveSavers to open sealed device mechanisms; our data recovery process will not void your original warranty and allows you to receive an in-warranty device replacement from the manufacturer.
Call us 24/7 to set up a data recovery, and we will email you a free overnight shipping label or directions to our lab if you would like to hand-deliver during business hours.
We only need the storage drive. You can bring in or ship the entire laptop or desktop if you prefer; however, we do not need the whole computer. You or an IT professional can remove the hard drive or solid-state drive from the system.
In most cases, we can restore the original folder structure of the device. The recovered data is transferred onto a new storage device and shipped back to you along with the original device via FedEx. Your package will include easy-to-follow instructions and links to support videos on how to review, use, and back up your recovered data.
Our Standard Service is completed within 1-2 Business Days; it is the fastest Standard turnaround time in the industry at 24 to 48 hours during regular business hours, Monday through Friday. We also offer a 5-7 business day Economy Service (10–14 business days for smart devices) and a non-stop 24/7 Priority Service.
In certain situations, DriveSavers provides unparalleled remote data recovery service for data loss situations that do not involve mechanical or physical damage. It may be a recovery option for RAID, NAS, and SAN systems, hardware too large to ship (i.e. large servers), and for highly sensitive data that needs to stay on-premises.
Our in-house R&D team has close relationships with storage device manufacturers. This allows us the highest opportunity for success.
Before sending in the device to DriveSavers, we will ask what specific data is most important. If the data specified is unrecoverable, then there will be no charge and DriveSavers will ship the device back at no cost.
In order to determine that data is unrecoverable, our data recovery engineers work together to confirm they have explored all possible routes to restoration.
Payment is collected when the recovery is complete, before shipping or pickup. You do not need to provide payment to start the data recovery process. DriveSavers accepts all major credit cards. Purchase orders and NET terms can be provided for approved corporations and government institutions.
Service Plans
Priority
ASAP
Recovery begins upon receipt of drive – 365 days a year, including evenings, weekends, and holidays.
Standard
1-2 Business Days
Fastest Standard Turnaround Time in the industry. Completed during normal business hours.
Economy
5-7 Business Days
10-14 Business Days – Smart Devices
An economical service option offering job completion during normal business hours.
Free Shipping
Call us to set up an order and we will email you a free overnight shipping label. Simply download the label and follow our easy packaging instructions to send your device to our lab.
Free Evaluation
Once we receive your device, our DriveSavers Data Recovery Engineers will examine the equipment to determine its condition and the recoverability of the contents at no cost to you.
No Data, No Charge!
If, by chance, your data is unrecoverable, there is NO charge for our recovery attempt, and we’ll ship your device back to you at no cost to you.
Certified ISO Class 5 Cleanroom
DriveSavers operates the industry’s largest state-of-the-art Certified ISO Cleanroom environment and has developed proprietary techniques, hardware, and software that allow us to deliver custom data recovery solutions for all common and catastrophic data loss situations. All HDD physical data recoveries are performed inside our dust-free and static-free Certified ISO Class 5 Cleanroom. The Cleanroom is an operating room for damaged drives, which prevents contamination that could result in permanent data loss while we perform surgery on the delicate components of your storage device. That’s why, since 1985, major data storage device manufacturers have trusted DriveSavers to find the issue and perform intricate recovery operations without voiding the original warranty.
Data Recovery Success
DriveSavers has the highest chance of success in the industry. Our in-house R&D team, combined with relationships with all leading storage device manufacturers, allows us the highest opportunity for success. DriveSavers handles every kind of data loss situation, and has helped hundreds of thousands of customers who have lost data. In fact, our engineers handle more devices in one day than the average data recovery center in one month. Our volume of recovered data speaks for itself.
Since 1985, DriveSavers has performed professional data recovery on every kind of storage device, including hard disk drives (HDDs), helium hard drives, solid-state drives (SSDs), smartphones such as iPhones and Android phones, tablets, USB flash drives, camera cards, and enterprise-level devices like RAIDs. We have proprietary tools to handle every kind of data loss situation on any server, including physical and mechanical failure, backup failure, water and fire damage, data corruption, file deletion, head crash, system failure, and more. We conduct all data recoveries using proprietary software and solutions that won’t further damage your device.
Superior Customer Service
Losing data is never a choice, but when it happens—any time, day or night, and even on weekends or holidays—you can count on our advisors to answer your call seven days a week. Call us, and our highly-knowledgeable in-house Data Recovery Advisors are ready to help.
We are real, live human beings eager to help you get your data back. DriveSavers has a 97 percent customer satisfaction rating, as expressed in our thousands of Google and Yelp reviews.
Our Mission Since 1985
Our mission is to successfully recover your data as safely and quickly as possible and to provide you with a stress-free experience. We offer worldwide service for a diverse range of customers, including Fortune 500 companies, small to medium-sized businesses, and home users.
As the most trusted data recovery company, DriveSavers is focused on exemplary customer service. We protect data privacy with a secure data recovery process that undergoes an annual SSAE 18 SOC 2 Type II audit and complies with regulatory standards required by medical, banking, education, and corporate industries. If you’ve lost valuable, irreplaceable data…We can save it!®
