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Australia's Trusted Helium Drive Data Recovery Services

DriveSavers, the trusted Data Recovery service since 1985, has recovered data from helium hard drives since they entered the market in 2013. DriveSavers has recovered data from helium drives that have experienced logical or mechanical failures, suffered physical damage, or been infected with ransomware.

Our team of experts has been at the forefront of helium drive recovery, ensuring that your critical data is restored quickly and securely.

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Expert Helium Drive Data Recovery

DriveSavers specialises in helium drive data recovery. We offer unmatched knowledge and expertise in recovering data from these advanced but delicate devices. Helium drives, sealed with helium instead of air, require specialised care during the data recovery process, especially when they suffer physical damage.

Attempting to power on a damaged helium drive can lead to permanent data loss, making professional recovery essential. Our team understands the complexities of helium drive recovery, from handling the additional platters and heads to managing the risks of platter damage.

With decades of experience and a state-of-the-art ISO Class 5 Cleanroom, DriveSavers ensures the highest success rates in helium drive data recovery. Trust the experts to safely restore your valuable data.

Manufacturer Approved

All leading manufacturers authorise DriveSavers to open sealed storage device mechanisms without voiding the original warranty. Our data recovery allows you to receive an in-warranty device replacement from the manufacturer. Learn more.

Companies Worldwide Trust DriveSavers

DriveSavers supports over 20,000 business partners worldwide. Your business could be one of them! Some of our satisfied customers include companies such as Coca-Cola, Facebook, Google, Sony, NASA, and many others. Learn more.

Data Security
During Data Recovery

In the virtual world of the web, other data recovery companies may claim to provide the same levels of experience, service, and security as DriveSavers. But, can they really support what they say? DriveSavers provides proof. Learn more.

We Can Save It!®

Each data loss situation is unique. The improper use of data recovery software could put your data at risk. DriveSavers has developed proprietary tools and data recovery techniques that allow us to deliver custom recovery solutions for every data loss scenario, including:

Logical Problems

  • Firmware corruption
  • File system corruption
  • Lost passwords
  • Deletions
  • Partial overwriting
  • Malware infection

Physical Damage

  • Dropped or crushed
  • Liquid damage
  • Contaminated
  • Head crash
  • Actuator failure
  • Manufacturer defect

Natural Disasters

  • Fire
  • Flood
  • Cyclone
  • Bushfire
  • Earthquake
  • Power spikes

Certified ISO Cleanroom Maximises Recovery Results

DriveSavers operates the industry’s largest state-of-the-art Certified ISO Cleanroom environment. To ensure the best possible outcomes in data recovery, all hard disk drive physical recovery operations take place in the DriveSavers state-of-the-art Cleanroom setting — the industry’s pinnacle of controlled environments.

The Certified ISO Class 5 Cleanroom adheres to the guidelines established by top-tier hard drive and data storage manufacturers. This is where DriveSavers engineers conduct a detailed examination of malfunctioning HDDs, assess them for physical defects, and carry out precise component-level repairs. Our recovery methods won’t invalidate the original hard drive warranty.

This image details the importance of opening a hard disk drive in an ISO-certified cleanroom. Tiny airborne particles can accumulate on the open hard disk drive platters, causing read-write heads to malfunction and damage the platter surface during the recovery process. Learn more.

Diagram comparing the size of a read/write head, smoke particle, fingerprint, dust particle, and human hair cross-section. Each item is represented by a differently colored symbol increasing in size from left to right.

X-Ray Technology

DriveSavers utilises X-ray technology for precise diagnostics, identifying irregularities and critical damage in storage media without risking device integrity. Using X-ray technology expands our data recovery capabilities, confirms suspected component failure, and validates proficiency of ball grid array (BGA) rework. No other data recovery service has this advanced technology in its lab.

Data Recovery Options

At DriveSavers, our skilled team is just a phone call away. They’ll work with you directly to discuss the best recovery solution for your needs. While most of our work is conducted at our secure California facility, we recognise that some complex server configurations, such as RAID, NAS, and SAN systems, may necessitate more flexible options to address specific challenges. We offer multiple solutions to accommodate your needs, with the utmost consideration for your company’s security protocols and any relocation limitations.

In-Lab

Most devices are sent for data recovery to our certified secure lab for our Economy, Standard, or Priority data recovery service.

Remote

DriveSavers provides a secure Remote Data Recovery service for many data loss situations that do not involve mechanical or physical damage

Onsite

The Onsite Data Recovery service is available for devices with any data loss scenario, including mechanical or physical damage. 

Meet John

Call DriveSavers Day or Night

We will email a free overnight shipping label and then call with the results of the evaluation and the cost to recover the data. If the data is unrecoverable or you choose to decline the recovery, your cost is zero dollars.

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