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PC World: How to Survive the Worst PC Disasters

Can’t get your PC to boot? Or just sent your boss a really embarrassing e-mail? Here’s how to recover from these and ten other potential catastrophes. Christopher Null Thursday, May 24, 2007 1:00 AM PDT Problem: Your trusty hard drive has crashed. Likely Cause: Whether it was dropped, became overheated,…

Forbes FYI Magazine: Kelly, at Your Server

Losing a hard drive is like losing a part of yourself. When it happens, reasonable people can become blubbering fools. That’s why DriveSavers, a 19-year old data recovery company, hired Kelly Chessen. She used to work at a Northern California suicide-prevention hotline. Now she’s DriveSavers’ official data crisis counselor, comforting…

NY Times: E.R. for Hard Drives

Originally published by The New York Times. July 14, 2005 NOVATO, Calif. – He knew it was important, but backing up his hard drive was the last thing on Ryan Risdal’s mind. Mr. Risdal, 35, was too busy rearing four children and caring for his ill wife. One day after…

TIME: Dial G for Geek

Fixing computers is not normally considered the most glamorous of jobs. But try telling that to employees of two top-tier tech-support firms — Geek Squad, a house-call service based in Minneapolis, Minn., and DriveSavers, a Novato, Calif., company that fixes fried hard drives around the country. Geek Squad boasts that…

TIME: Fried Your Drive?

Or drowned it? Or shot it? One data-recovery firm has seen (and saved) it all. The price is dear, but counseling is included! By CHRIS TAYLOR/NOVATO https://drivesavers.wistia.com/medias/d06brla8uc?embedType=async&videoFoam=true&videoWidth=640   Hard drives are the collective memories of our cleverest machines, the indispensable intellects of the information age. Yet Scott Gaidano, 58, president…

FORTUNE: When Bad Things Happen to Good Computers

You’ve probably done nothing to deserve a worm, a blackout, or a lightning strike, but here’s how to prepare just the same. Pessimism can seem a virtue after this year’s technology calamities — from the Great Northeastern Blackout to the plague of nasty computer worms. If you convince yourself that…

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