Shipping & Packaging Best Practices
Follow these tips to safely pack a hard disk drive, solid state drive, flash drive, smartphone, or any other digital device.
- Put your device in an antistatic bag or ziplock bag and seal it.
- Wrap your device with an adequate amount of bubble wrap, about 2-5 inches for most types of devices. (Do not use packing peanuts or other lightweight packing. These tend to shift during shipping and can increase the chance of damage.)
- Seal the sides of bubble wrap with strong tape.
- Put your device into a sturdy cardboard box and make sure it’s tightly packed. Your media should not be able to move around during shipment.
- Securely apply tape to seal the box as well as placing your prepaid overnight shipping label that you received with your service order confirmation on the top of the box.
Call DriveSavers Day or Night
We will email a free overnight shipping label and then call with the results of the evaluation and the cost to recover the data. If the data is unrecoverable or you choose to decline the recovery, we will return your media at no cost.