Technology exists that can recover data from any device, no matter how damaged. Chris Bross, DriveSavers Chief Technology Officer (CTO): Anything that stores digital data we can recover. CNN Reporter: The recovery of cellphone video from a crash site begins in a place like this Jim Alcott, DriveSavers Data Recovery/Forensic Engineer: I’m going…
If you are going to be away from home or shutting down your business during the holidays, here are some tips to keep your important data safe from harm’s way. Back Up First and foremost, make sure you have everything important backed up. A backup is just a copy, stored…
Originally published by Entrepreneur. By Scott Moyer, DriveSavers President Positive customer service experiences can inspire emotional responses toward a business such as trust, gratitude and loyalty. Through word-of-mouth, every customer has the potential to become a brand advocate and bring you more business. Try to create a “customer-service culture” of knowledge,…
By Xavier Lanier DriveSavers might not be a household name, but it’s the most important tech company to my family right now. The company performed a minor miracle by recovering a cherished video of my grandparents from a dead iMac drive. About a decade ago I sat down with my…
Originally published by Wired. Written by Mat Honan DriveSavers data recovery engineers working in one of its secure clean rooms. PHOTO: MAT HONAN After GETTING EPICLY HACKED and having my computer wiped remotely, I was left with the world’s saddest MacBook Air. My useless machine came back to me from the…
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