By Allyn Malventano of PC Perspective Many of the storage announcements this year are under embargo until tomorrow or later in the week. Fortunately there was plenty of things on display out in the open – meaning fair game for me to photograph and present to you in this quick…
By Anna Forrester DriveSavers and GC Micro have partnered to deliver e-discovery, data recovery and digital forensics services to federal agencies under the latter’s position on the NASA Solutions for Enterprise-Wide Procurement IV governmentwide acquisition contract. DriveSavers said Monday GC Micro’s SEWP IV contract will facilitate government procurement of the partners’ IT products and product-based services. “Partnering with GC Micro…
Managing the risk of a data breach in today’s environment of mounting digital threats on assets and proprietary data is an ongoing battle for many businesses. The Ponemon Institute’s 2014 Cost of Data Breach study found that the average cost of an organization’s single data breach is $5.9 million. While…
Originally published by Entrepreneur. By Scott Moyer, DriveSavers President Positive customer service experiences can inspire emotional responses toward a business such as trust, gratitude and loyalty. Through word-of-mouth, every customer has the potential to become a brand advocate and bring you more business. Try to create a “customer-service culture” of knowledge,…
By Xavier Lanier DriveSavers might not be a household name, but it’s the most important tech company to my family right now. The company performed a minor miracle by recovering a cherished video of my grandparents from a dead iMac drive. About a decade ago I sat down with my…
Originally published by Wired. Written by Mat Honan DriveSavers data recovery engineers working in one of its secure clean rooms. PHOTO: MAT HONAN After GETTING EPICLY HACKED and having my computer wiped remotely, I was left with the world’s saddest MacBook Air. My useless machine came back to me from the…
By Paul Jones Staff Writer Wednesday, November 7, 2007 1:29 PM PST The wildfires that swept across California through October didn’t just destroy houses. They also destroyed memories, burning photo albums, incinerating heir-looms and books. But with so many of the writings and records that recall a person’s life now…
by Jonathan Sessions Posted Monday, October 8, 2007 Please back up your computer. I beg of you. It has come to begging. I am at the point of begging because I have had two incidents this week that have been extremely stressful for the users and their wallets. In both…
Just found out that you deleted the wrong spreadsheet? Forgot your Windows password? Don’t despair. You can take care of these and many other goofs with the following tips. Kirk Steers, PC World Tuesday, September 04, 2007 10:00 PM PDT It’s amazing how fast a single keystroke or mouse click…
Scott Gaidano knows that by the time people call DriveSavers, the Novato firm he co-founded to recover lost files, they’re so frantic and furious that he keeps a data-crisis counselor on staff to help calm them down. “People tend to trust their computers for some reason, and when the disk drives…
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