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RAID Systems Are Not Infallible

RAID servers are subject to technical issues

By Mike Cobb, Director of Engineer

Many businesses and organizations of all sizes rely on redundant arrays of independent disks (RAIDs). These systems distribute data and parity across a set of disks, protecting files held on the array against the failure of any individual disk.

Unfortunately, even these redundant systems are not completely infallible. Initial failures sometimes go undetected until a secondary failure has occurred. A RAID 5 configuration, for example, can only offset the failure of a single disk drive, but cases of multiple drive failures happen more frequently than one might imagine.

DriveSavers Data Recovery Enterprise Systems Group recovers data from all types of high-capacity devices, including NAS, SAN, RAID and multi-disk servers. To help you avoid catastrophic data loss we’ve assembled a few best practices:

  • Never upgrade any system without a verified backup.
  • 使用最新的硬體和軟體工具來保障資料安全,例如防火牆與防毒軟體。
  • Scan all incoming data, including packaged software, for viruses.
  • Use ventilation, fans and/or air conditioning, to keep servers at the proper operating temperature.
  • Connect systems to an uninterruptible power supply (UPS) to protect against power surges.
  • Power down and take extreme caution when moving computers.
  • Avoid static electrical charges when touching or handling the media, especially in arid environments.
  • Maintain an alternate and remote data center with “real-time” copies of corporate applications and data.
  • Train users to report any unusual noises, and power down immediately if a drive makes scraping, tapping, clicking or humming sounds.

RAID Server Room

Mike Cobb,工程總監兼首席資訊安全官(CISO)
作為工程總監,Mike Cobb 負責管理工程部的日常運作,包括旋轉媒體、固態硬碟(SSD)、智能裝置和快閃媒體的物理及邏輯數據恢復工作。他亦負責監督過去、現在及未來的數據儲存技術的研發工作。Mike 鼓勵成長,並確保各部門及其工程師持續在其專業領域中增進知識。每位 DriveSavers 的工程師均經過培訓,確保成功且完整地恢復數據是他們的首要任務。

作為首席資訊安全官(CISO),Mike 負責管理 DriveSavers 的網絡安全工作,包括維護與更新如 SOC 2 Type II 合規等安全認證、協調公司安全政策,以及員工的網絡安全教育。

Mike 於 1994 年加入 DriveSavers,並擁有加州大學河濱分校的計算機科學學士學位。

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