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KCBS Radio: DriveSavers CEO Alex Hagan on $1M Free Data Recovery for LA Fire Survivors

DriveSavers is offering up to $1 million in free data recovery for LA wildfire victims. In his KCBS Radio interview, CEO Alex Hagan discusses our proven techniques for rescuing vital documents and photos from severely damaged devices. Discover how we help families rebuild by restoring precious memories and safeguarding digital futures, one drive at a time.

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Los Angeles Times: DriveSavers Helps Fire Survivors Recover Cherished Memories

KTLA 5: DriveSavers Provides Free Data Recovery for Fire Victims

We’re grateful to have been featured on KTLA 5 News, which highlighted the DriveSavers commitment to helping fire victims recover cherished data. Our experts can restore documents, photos, and more from devices damaged by heat or water. This special offer ends January 31 or once $1 million in free services is reached.

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KTLA 5: DriveSavers Provides Free Data Recovery for Fire Victims

Los Angeles Times: DriveSavers Helps Fire Survivors Recover Cherished Memories

DriveSavers is honored to be featured in the Los Angeles Times for supporting fire survivors as they work to rebuild what’s been lost. Our specialized data recovery services restore photos and files from fire-damaged devices. We’re offering free recovery for one device per affected household, helping families preserve vital memories.

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Free data recovery for victims of the Southern California fires.

DriveSavers is Offering One Million Dollars in Free Data Recovery Services to Victims of the Recent Southern California Wildfires

DriveSavers, the worldwide leader in data recovery, today announced it will provide free data recovery services to residents of Southern California who have lost critical data as a result of the recent fires.

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Image showing text "10 Tips for Server Maintenance" with a graphic of server towers and a shield with a checkmark. Background includes dimly lit server racks with blue lights. Whiteshark Data Recovery logo at the bottom right.

10 Tips for Server Maintenance Over the Holidays

Fewer employees working over the holidays means a lighter load on your server system, making…

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A spooky-themed graphic titled "Smartphone Horror Stories" features damaged smartphones against a cloudy night sky with a full moon. A pumpkin figure raises its arms next to an external hard drive that keeps disconnecting, along with a data recovery logo looming ominously.

Horror Stories of Phone Data Recovery – 2024 Edition

Discover chilling tales of broken and damaged phones—rescued from fire, ice, and more by DriveSavers expert phone data recovery. Learn how lost data, photos, videos, and messages can be retrieved even from shattered Android devices and iPhones.

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Resource Recycling: Repair Community Talks Mobile Devices

Highlighting the sensitive nature of data recovery, Cobb explained how DriveSavers uses protocols like DocuSign agreements to validate ownership and protect customers’ information.

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DriveSavers is the only data recovery service provider in the industry to post proof that it undergoes an annual, company-wide SOC 2 Type II audit to guarantee data security during the data recovery process. With more than 10,000 business partners worldwide serving the financial, healthcare, government and corporate business sectors, it’s absolutely essential for our customers to know that DriveSavers can protect the integrity of their data.

—Michael Hall, CISO, DriveSavers

About the Clifton Larson Allen

LLP SOC 2 Type II Audit

DriveSavers undergoes an annual SOC 2 Type II audit of its internal data hosting and processing controls to guarantee that our data recovery services uphold the stringent data security and privacy protocols mandated by the corporate clients and government agencies we serve. These annual audits are conducted by control-oriented professionals from CliftonLarsonAllen LLP, an independent firm with experience in accounting, auditing and information security. At the end of each annual audit period, a successive six-month “look back” audit begins, and an updated report is generated reflecting the dates for which records were reviewed. The “look back” period is reflected in the dates on the report posted here.

Benefits of Working with an Audited Data Recovery Service Provider

By posting proof that DriveSavers undergoes a company-wide audit on an annual basis, it differentiates itself from all other data recovery service providers in the industry today. This audit verifies our qualifications to handle enterprise-class recoveries, and support those customers who must maintain compliance with data privacy and data security regulations such as:

  • NIST (National Institute of Standards & Technology) SP 800.34 (Rev.1)
  • HIPAA (Health Insurance Portability and Accountability Act)
  • FERPA (Family Educational Rights and Privacy Act)
  • SOX (Sarbanes-Oxley Act of 2002)
  • GLBA (Gramm-Leach-Bliley Act of 1999)

An annual audit guarantees our customers and partners that only authorized data recovery engineers have access to their personal and confidential data. Once the recovery process is complete, data is stored on our secure network until the integrity of the recovered data is verified. Custom solutions are offered for recoveries on encrypted files and drives. Data is protected during transit to and from our facility. Should instant access of the recovered data be required, data is transmitted via a secure FTP site. Secure and permanent data destruction is available upon request.

An annual SOC 2 Type II audit is mandated by many of our data recovery customers:

  • Publicly-traded companies who must comply with the Sarbanes-Oxley Act of 2002 through a SOX audit for SOX compliance
  • Companies with legally-protected customer information, such as financial institutions
  • Businesses that must protect health information (HIPAA)
  • Universities with protected student information (FERPA)
  • Loan originators and credit rating agencies and their providers (FCRA, GLBA)
  • Providers of services involving eCommerce (WebTrust, PCI)

HIPAA Security Compliance Tested and Trusted

In addition to our annual SOC 2 Type II audit, DriveSavers also undergoes HIPAA security compliance audits conducted by independent third parties. HIPAA security compliance validates our ability to handle protected health information on behalf of healthcare providers, health plans, healthcare clearinghouses and all other HIPAA covered entities in the healthcare industry.

View our HIPAA security compliance audit.

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