Set up a Time to Chat with Director of Engineering, Mike Cobb
- 工程總監
- B.S. Degree in Computer Science
- 26 Years of Experience
- Got a Question? Ask Me.
Apple collaborated with DriveSavers in 2009 to create a secure web portal for Apple when professional data recovery is required. DriveSavers is compliant with Apple’s data privacy, security standards, and guidelines.
WE TREAT ALL OF OUR CUSTOMERS LIKE CELEBRITIES AND SOME OF THEM ACTUALLY ARE.
“It is very rare to have such a pleasant and professional experience from people who go above and beyond to be helpful. If every business ran their customer service and technical support as well as these folks, oh what a wonderful world it would be!”
“This experience was an existential threat to a career that I have been building for the past decade. Thank you DriveSavers for getting me through this trauma with professionalism and expertise. These folks are nothing short of Cyber Angels.”
“The best in the business! They recovered ALL my data plus a lot I had forgotten about! They are very proud of what they do & they should be. It’s really nice to know they are there!”
「從頭到尾的服務都非常出色！他們成功從損壞的硬碟中恢復了我們所有的資料！我會向所有人推薦他們。」
“Expensive as heck! But they were able to successfully recover my hard drive with 10 years of photos that crashed. Thank you DriveSavers!”
「若要從雲端下載、從相機 SD 卡上傳，以及重新掃描部分老照片，恐怕要花上我好幾年。DriveSavers 全部救回了！客服人員超棒，每位我接觸的人都很專業、友善且樂於助人。」
“Great experience with DriveSavers. Thank you guys for the quick and amazing work”
“From beginning to end, DriveSavers was thorough and efficient. They explain everything upfront and tell you exactly what to expect. They were extremely proactive in maintaining constant contact with me to provide updates on the status of the work being done.”
“Excellent service in all aspects: prompt and regular communication (email & phone), employees who contacted me by phone were professional, sympathetic and efficient, support documentation (including web interface and video) was very understandable and complete.”
太喜欢他们了。客服非常出色，他们成功恢复了我的数据。一周之内我就拿回了所有数据，整个过程都有更新。太喜欢他们了！
“Our home was submerged in over 4 feet of class 3 biohazard water for two weeks after hurricane Harvey. Miraculously, they were able to salvage the files from our drives, folders intact! I cannot tell you how thankful I am!”
「DriveSavers 成功從我掉進湖裡的 iPhone 中恢復了數千張照片。客服非常出色，整個過程中不斷向我更新恢復進度。」
“A+ service and support for all types of data recovery. My company uses them when we cannot recover a clients data. They have made many of my clients very happy. Thank you DriveSavers!”
「他們成功恢復了其他公司認為無法修復的資料。」
“DriveSavers recovered my wife’s data of 37 years. It was invaluable to her!!”
“My experience with your VERY Pro and Emotionally IQ’ed Staff was phenomenal. Each individual was impressive and empathetic—you all are like Gods in my starry eyes.”
“Excellent service! They were able to retrieve all my data from my Samsung for a reasonable price in just a few weeks. DriveSavers comes highly recommended with several IT businesses that I work with in Colorado. It was a very efficient and easy process.”
“Great job and wonderful people to work with. Highly recommend!”
DriveSavers 非常专业，并且在恢复费用方面非常透明。在分析过程中，他们不断更新估价并与我保持沟通。尽管他们提醒我在经历严重硬件故障后可能会遇到问题，但他们最终成功恢复了我磁盘上的 100% 数据！
「價格偏高，但服務一流。他們幫我恢復了一個我認為毫無希望的硬碟，不惜一切嘗試直到找回檔案。他們同時也是多家硬碟品牌和 Apple 的官方合作夥伴！」
「哇！當 DriveSavers 告訴我他們從我那台128GB的 iPhone 6 裡救回了 100% 的資料時，我簡直不敢相信！我最大的錯誤就是沒馬上寄出去。」
“These guys are the best! Super helpful and have saved so many of our customers data. Thank you DriveSavers!!!”
“Excellent customer service. DriveSavers was professional and very reassuring as they recovered 100% of my data. Mailing the hard drive was also very reassuring with their free overnight shipping. They communicated thoroughly every step of the way.”
“Extremely professional service. I didn’t want to take my hard drive just anywhere because of the sensitive data on it. DriveSavers was referred to me as the best of the . . . I couldn’t have asked for better professionalism in such a stressful time.”
「他們太棒了，把我兒子的嬰兒照片全都救回來了，真的太興奮了，謝謝你們，DriveSavers!!!」
“It’s rare to find a company that has your best interest at heart . . . keeping me informed through the process, working with me on payments & return. The entire DriveSavers Team was excellent!!!
「DriveSavers 團隊非常專業、即時回應且極為可靠——絕對是我合作過最棒的公司！他們提供了清楚的說明，態度親切、迅速且對我的資料遺失情況表現出同理心，而最重要的是，他們成功恢復了我硬碟中遺失的所有資料。」
“DriveSavers…really should be called life savers, because that’s what they do! Okay, maybe a little exaggerated, but still amazing! Super quick turn around, amazing customer experience!”
「DriveSavers 成功從我受潮的 iPhone 中取回了 100% 的資料，表現非常出色。他們的客服詳細解釋了費用與復原過程。我使用預付郵資標籤寄出手機，評估完成前不會產生任何費用。雖然復原費用不算便宜（就像大多數教訓一樣），但我認為非常值得。」
「非常專業的人員。在整個過程中都很容易聯繫，而且團隊人手充足，能提供個別服務。」
“I almost had a heart attack when my hard drive crashed. There customer service was awesome! I got my drive back 100% recovered. My reputation was saved!”
「我有一個損壞的 Seagate 外接硬碟，裡面的照片對我來說非常珍貴！我先送去 Best Buy，他們無法恢復任何資料。然後我送去 Seagate，他們說完全損壞，沒法救回。後來一位 IT 技術人員介紹了這家公司。我打電話過去，三天後他們告訴我：全部資料都救回來了！」
「我需要的所有資料在一週內就從我的外接硬碟中成功取回。做得好，任務完成！」
「DriveSavers 表現出極高的專業水準，定期致電與電郵更新狀況，就像我有親人住院一樣關心。始終貼心且清楚，他們從不顯得匆忙，並樂意詳盡解釋我渴望了解的所有技術細節。」
“My WD MyCloud inexplicably and without reason failed and DriveSavers fully recovered all of my data including irreplaceable family-related data and memories spanning 15 years.”
「有些技術人員告訴我，我的資料無法復原，所以我以為失去了所有度假和婚禮影片。我聯絡了 DriveSavers，他們非常熱心、誠實又專業。我本來只希望能救回部分資料，結果他們不但找回了我的婚禮影片，還成功救回了我全部的資料！」
「DriveSavers 做得非常出色，成功救回我們為紀錄片拍攝的極為珍貴且無法取代的影片素材。我無法表達我的感激之情，他們在服務、專業度與數碼技術方面都值得最高評價！」
DriveSavers 太棒了！我的外接硬盘损坏时，他们在恢复研究数据方面展现出了极高的专业性和体贴的服务。他们成功恢复了所有数据，值得每一分钱。
“DriveSavers did an excellent recovery on my hard drive data that had crashed. From the very first phone call to helping me to download the data – the staff was professional, knowledgeable and extremely helpful.”
一切都如我们所愿。你们挽救了局势，也救回了数据。
“I would give them 100 stars if I could. Seriously, 200% professional, goes above and beyond, and exceptional service all around. Crazy impressed.”
「DriveSavers 就像救兵一樣及時出現，成功挽救了整個情況。我永遠感激不盡。」
“DriveSavers are life savers!! My iPhone was badly damaged. I contacted 3-4 different data recovery companies and they all failed (they all had amazing reviews and guaranteed 100% recovery). I don’t know what magic they did but I now have all the photos, videos and other data from the phone that was absolutely critical for me.”
“Great customer service. Very attentive with quick responses. They were able to retrieve all of the data off my failed hard drive.”
「工作人員始終親切、專業，語氣總是帶著微笑。我所有的照片和古典爵士音樂都被完整救回了。」
“The data/pictures saved was worth every penny. Thanks DriveSavers”
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