{"id":7448,"date":"2016-09-21T10:09:57","date_gmt":"2016-09-21T17:09:57","guid":{"rendered":"https:drivesaversdatarecovery.com\/\/?p=7448"},"modified":"2026-03-05T04:59:45","modified_gmt":"2026-03-05T12:59:45","slug":"techrepublic-recovery-realism","status":"publish","type":"post","link":"https:\/\/drivesaversdatarecovery.com\/pl-pl\/press-coverage\/techrepublic-recovery-realism\/","title":{"rendered":"TechRepublic: DriveSavers Engineering Chief Urges Data Recovery Realism"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row vc_row-fluid wpex-relative\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><em>Originally published by\u00a0<strong>TechRepublic<\/strong>.<\/em><br \/>\n<em>By Evan Koblentz<\/em><\/p>\n<h3>You can&#8217;t fix stupid. That&#8217;s the gist of the message from a data recovery expert at DriveSavers, who shared some war stories with TechRepublic.<\/h3>\n<p><a href=\"\/\" target=\"_blank\" rel=\"noopener noreferrer\">DriveSavers<\/a>, a specialist in restoring data from damaged disks, just broke a decades-old trend among technology vendors by openly discussing what it can&#8217;t fix.<br \/>\nMost companies put their marketing dollars into boasting of what they can do or even claiming to do things that are little more than hype or science fiction. DriveSavers&#8217; disclosure of what the company cannot do is a refreshing change.<br \/>\nMike Cobb, director of engineering, said the list of what his technicians are unable to repair usually centers on two words: human error.<br \/>\n&#8220;There&#8217;s going to be different scenarios where we say, if there&#8217;s human error and it&#8217;s this type of error, you better have a backup,&#8221; said Cobb.<br \/>\n<strong>SEE: <a href=\"https:\/\/www.techrepublic.com\/resource-library\/whitepapers\/data-backup-policy\/\" target=\"_blank\" rel=\"noopener noreferrer\">Data Backup Policy<\/a> (Tech Pro Research)<\/strong><br \/>\nAccording to Cobb, technicians at the Novato, Calif. company routinely turn away or set low expectations for customers who make any number of common mistakes. &#8220;The most common reason we have a data recovery that&#8217;s a human error is deletion. They delete the data or the backup to make room for a new backup,&#8221; he explained.<br \/>\nBad database backups are also common. &#8220;You have to have it hesitate or pause or put into a freeze mode of some sort, otherwise it&#8217;s a corrupt backup. Oracle and those things have this built-in,&#8221; Cobb noted. &#8220;To me that&#8217;s a human error. You may be able to get some data but not all of it because they didn&#8217;t think the whole process through.&#8221;<br \/>\nCobb said what really flips his bits is when companies entrust valuable data into the hands of inexperienced overnight staff. &#8220;Human error after the initial failure is what we mostly see of things that come in. I have plenty of examples, especially in the enterprise and between midnight and 5 A.M.,&#8221; he said. &#8220;You have an IT person who is not as experienced on a RAID system or an enterprise system, and you have a multiple drive failure. He attempts to pull the failed drive and pulls the wrong one. Then he might have enough knowledge to try to force it, [but] once he realizes the mistake, he may try to force the drive online. But he may not know all the intricacies of what he&#8217;s trying to do.&#8221;<br \/>\nThat situation can be compounded if, during a power failure, a spare drive is confused with a blank drive. An enterprise system or RAID will reboot and report everything as normal, but application servers querying the spare drive won&#8217;t find any data.<br \/>\n<strong>SEE: <a href=\"https:\/\/www.techrepublic.com\/topic\/storage\/\" target=\"_blank\" rel=\"noopener noreferrer\">Data backups: The smart person&#8217;s guide<\/a><\/strong><br \/>\n&#8220;Another example is they disk-dump from one drive to another, and they go the wrong direction. That is not recoverable&#8230; that&#8217;s why you want to have write blocks on your equipment if you do this professionally,&#8221; Cobb said. The mistake is as old as floppy disks and stems from simple confusion when both drives are the same size and type.<br \/>\nStill another example that leaves the DriveSavers staff shaking their heads: &#8220;We see this with a lot of lower-end equipment. A consultant rebuilds a RAID and then asks for the backup&#8221;\u2014but the backup was the RAID. &#8220;That&#8217;s the one that just kills us,&#8221; Cobb half-joked. &#8220;There&#8217;s a generation of IT people that just don&#8217;t get it. They assume there is a backup.&#8221;<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Originally published by\u00a0TechRepublic. By Evan Koblentz You can't fix stupid. That's the gist of the message from a data recovery expert at DriveSavers, who shared some war stories with TechRepublic. DriveSavers, a specialist in restoring data from damaged disks, just broke a decades-old trend among technology vendors by openly discussing what it can't fix. Most&hellip;","protected":false},"author":30,"featured_media":48736,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[51],"tags":[11461],"post_series":[],"class_list":["post-7448","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-press-coverage","tag-press-coverage","entry","has-media"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>TechRepublic: DriveSavers Engineering Chief Urges Data Recovery Realism<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/drivesaversdatarecovery.com\/pl-pl\/press-coverage\/techrepublic-recovery-realism\/\" \/>\n<meta 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