{"id":47375,"date":"2019-04-08T11:30:08","date_gmt":"2019-04-08T18:30:08","guid":{"rendered":"https:drivesaversdatarecovery.com\/\/?p=47375"},"modified":"2026-03-31T11:27:44","modified_gmt":"2026-03-31T18:27:44","slug":"degats-des-eaux-recuperation-des-donnees-rr","status":"publish","type":"post","link":"https:\/\/drivesaversdatarecovery.com\/fr-fr\/case-studies\/water-damage-data-recovery-rr\/","title":{"rendered":"R\u00e9cup\u00e9ration de donn\u00e9es apr\u00e8s un d\u00e9g\u00e2t des eaux : Toutes les donn\u00e9es r\u00e9cup\u00e9r\u00e9es apr\u00e8s que l'ordinateur portable ait pass\u00e9 plusieurs jours dans une inondation"},"content":{"rendered":"

Lorsque Mark Belhumeur s'est couch\u00e9 le 26 f\u00e9vrier, il savait qu'une inondation se pr\u00e9parait.<\/p>\n

La pluie tombe depuis des jours sur le nord de la Californie. Le sol \u00e9tait satur\u00e9, la rivi\u00e8re Russian montait et des inondations \u00e9taient imminentes.<\/p>\n

Mais Belhumeur ne savait pas qu'il s'agirait de la pire inondation de la rivi\u00e8re depuis un quart de si\u00e8cle et que la mont\u00e9e des eaux ferait courir \u00e0 AutoCamp - Glamping - le risque d'\u00eatre emport\u00e9.<\/p>\n

Heureusement, l'h\u00f4tel \u00e9tait d\u00e9pla\u00e7able. Il se compose de deux douzaines de luxueuses caravanes Airstream situ\u00e9es au bord de la rivi\u00e8re, \u00e0 environ 90 miles de San Francisco. Le camp se trouve au-dessus d'une voie d'eau pittoresque du comt\u00e9 de Sonoma qui traverse la r\u00e9gion viticole en direction de l'oc\u00e9an Pacifique, \u00e0 une douzaine de kilom\u00e8tres de l\u00e0.<\/p>\n

\"La nuit pr\u00e9c\u00e9dente, les pr\u00e9visions m\u00e9t\u00e9orologiques annon\u00e7aient que la rivi\u00e8re allait monter jusqu'\u00e0 3,5 m\u00e8tres\", a d\u00e9clar\u00e9 M. Belhumeur. \"Nous savions ce que cela signifiait. La derni\u00e8re fois que Guerneville (la ville la plus proche) a \u00e9t\u00e9 inond\u00e9e, c'\u00e9tait en 2017 et la rivi\u00e8re \u00e9tait mont\u00e9e \u00e0 37 pieds, mais nous n'\u00e9tions pas sous l'eau. Nous ne pensions donc pas \u00eatre en danger\".<\/p>\n

Dans la matin\u00e9e, les pr\u00e9visions annon\u00e7aient une aggravation de la situation et une crue \u00e0 46 pieds. Des mesures imm\u00e9diates devaient \u00eatre prises, faute de quoi l'h\u00f4tel \u00e9tait condamn\u00e9.<\/p>\n

Ces remorques luxueuses - et co\u00fbteuses - devaient \u00eatre prot\u00e9g\u00e9es.<\/p>\n

\"Ce n'est pas aussi simple que d'accrocher un camion et de les transporter\", explique-t-il. \"Nous avons organis\u00e9 une \u00e9quipe d'employ\u00e9s pour \u00e9loigner les terrasses, les meubles et les plantes des remorques afin de pouvoir les transporter sur un terrain plus s\u00fbr.<\/p>\n

L'eau du camp continue de monter alors que la nuit s'ach\u00e8ve.<\/p>\n

\"Nous avons fait de notre mieux\", a d\u00e9clar\u00e9 M. Belhumeur. \"Nous avons travaill\u00e9 jusqu'\u00e0 11 heures du soir, lorsque nous nous sommes retrouv\u00e9s dans deux pieds d'eau et que nous avons r\u00e9alis\u00e9 que nous ne pouvions plus sortir d'autres remorques. Nous avons r\u00e9ussi \u00e0 sortir 19 des 24 remorques.<\/p>\n

Jusque-l\u00e0, tout allait bien. Mais ils se sont ensuite rendu compte que l'une des caravanes inond\u00e9es pr\u00e9sentait un probl\u00e8me plus grave.<\/p>\n

\"Ce que nous n'avons pas sorti, b\u00eatement, c'est la caravane administrative. Nous avions trois bureaux dans la caravane, dont le mien\", a expliqu\u00e9 M. Belhumeur. \"Nous \u00e9tions tellement concentr\u00e9s sur la sortie des caravanes de $100 000 invit\u00e9s que personne n'a pens\u00e9 \u00e0 sortir la caravane administrative.<\/p>\n

Le bureau, qui abritait \u00e9galement le syst\u00e8me de communication, a \u00e9t\u00e9 durement touch\u00e9. Tout \u00e9tait tremp\u00e9.<\/p>\n

\"Les ordinateurs, les syst\u00e8mes t\u00e9l\u00e9phoniques, tout le mat\u00e9riel Internet ont \u00e9t\u00e9 inond\u00e9s\", a-t-il d\u00e9clar\u00e9. \"Tous les \u00e9quipements, tous les meubles se sont retrouv\u00e9s sous deux m\u00e8tres d'eau.<\/p>\n

Belhumeur ne savait pas vers qui se tourner, mais un coll\u00e8gue a tendu la main \u00e0 un ami qui connaissait quelqu'un susceptible de l'aider. C'\u00e9tait DriveSavers.<\/p>\n

DriveSavers, o\u00f9 la r\u00e9cup\u00e9ration de donn\u00e9es a \u00e9t\u00e9 lanc\u00e9e en 1985, a toujours aid\u00e9 les victimes de catastrophes \u00e0 r\u00e9cup\u00e9rer leurs informations personnelles et professionnelles. Les services sp\u00e9cialis\u00e9s de DriveSavers sont con\u00e7us pour traiter n'importe quel appareil d\u00e9faillant, y compris les ordinateurs, les t\u00e9l\u00e9phones portables, les tablettes et les disques durs externes endommag\u00e9s par l'eau.<\/p>\n

\"Tout s'est d\u00e9roul\u00e9 sans le moindre accroc. Je n'ai m\u00eame pas eu le temps de m'en pr\u00e9occuper, car il y avait tellement de choses \u00e0 faire\", a expliqu\u00e9 M. Belhumeur. \"Je travaillais sur mon iPhone, c'\u00e9tait le seul ordinateur dont je disposais.<\/p>\n

Quelques jours ont pass\u00e9.<\/p>\n

\"J'ai ensuite re\u00e7u un appel du service client\u00e8le de DriveSavers. Ils m'ont dit qu'ils avaient r\u00e9cup\u00e9r\u00e9 l'ordinateur du bureau et qu'il \u00e9tait dans un sale \u00e9tat. Cependant, ils ont pu r\u00e9cup\u00e9rer un grand nombre de donn\u00e9es sur le disque dur, un grand nombre de fichiers\", explique M. Belhumeur. \"Et c'\u00e9tait tr\u00e8s agr\u00e9able. Comme dans un r\u00eave. Je le dis franchement. Toute l'exp\u00e9rience avec DriveSavers s'est d\u00e9roul\u00e9e comme dans un r\u00eave. Sans effort. Comme si je n'avais rien eu \u00e0 faire.<\/p>\n

\"Je l'ai branch\u00e9, j'ai suivi toutes les instructions pour sauvegarder la sauvegarde, ce que j'ai fait, et tout s'est d\u00e9roul\u00e9 sans probl\u00e8me. C'\u00e9tait merveilleux\", a-t-il poursuivi. \"Nous avons r\u00e9cup\u00e9r\u00e9 tous les dossiers de l'entreprise. Nous avons r\u00e9cup\u00e9r\u00e9 tous les dossiers de l'entreprise : copies de transactions, lettres, re\u00e7us, etc. Je n'ai pas encore touch\u00e9 un seul dossier que je n'ai pas pu ouvrir !<\/p>\n

\"\"
Cr\u00e9dit photo : Johnie Gall<\/figcaption><\/figure>","protected":false},"excerpt":{"rendered":"

When Mark Belhumeur went to bed on Feb. 26, he knew a flood was coming. The rain had been falling for days in Northern California. The ground was saturated, the Russian River was rising and some flooding was imminent. But, Belhumeur didn\u2019t know it would be the worst flood on the river in a quarter…<\/p>","protected":false},"author":25,"featured_media":47377,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[10559],"tags":[11464],"post_series":[],"class_list":["post-47375","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-studies","tag-elements","entry","has-media"],"acf":[],"yoast_head":"\nWater Damage Data Recovery: All Data Recovered After Laptop Spends Days in a Flood<\/title>\n<meta name=\"description\" content=\"\u201cThe computers, the phone systems, all of the Internet stuff got flooded,\u201d he said. \u201cYou name it, every piece of equipment, every piece of furniture was under eight feet of water.\u201d Find out how DriveSavers saved all the data.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/drivesaversdatarecovery.com\/fr-fr\/etudes-de-cas\/degats-des-eaux-recuperation-des-donnees-rr\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Water Damage Data Recovery: All Data Recovered After Laptop Spends Days in a Flood\" \/>\n<meta property=\"og:description\" content=\"When Mark Belhumeur went to bed on Feb. 26, he knew a flood was coming. 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