{"id":55836,"date":"2024-10-10T01:00:43","date_gmt":"2024-10-10T08:00:43","guid":{"rendered":"https:drivesaversdatarecovery.com\/\/?p=55836"},"modified":"2026-03-12T07:57:44","modified_gmt":"2026-03-12T14:57:44","slug":"how-to-fix-an-external-hard-drive-that-keeps-disconnecting","status":"publish","type":"post","link":"https:\/\/drivesaversdatarecovery.com\/es-mx\/blog\/how-to-fix-an-external-hard-drive-that-keeps-disconnecting\/","title":{"rendered":"C\u00f3mo arreglar un disco duro externo que se desconecta continuamente"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row vc_row-fluid vc_row-o-content-middle vc_row-flex wpex-relative add-overlay-header-offset\"><div class=\"overlay-header-offset-div wpex-w-100\"  style=\"height:var(--wpex-site-header-height, 100px);\"><\/div><div class=\"wpb_column vc_column_container vc_col-sm-3\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><figure class=\"vcex-image vcex-module\"><div class=\"vcex-image-inner wpex-relative wpex-inline-block\"><img width=\"800\" height=\"800\" src=\"https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2022\/09\/Clean_Room_Guide.png\" class=\"vcex-image-img wpex-align-middle\" alt=\"\" decoding=\"async\" srcset=\"https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2022\/09\/Clean_Room_Guide.png 800w, https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2022\/09\/Clean_Room_Guide-300x300.png 300w, https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2022\/09\/Clean_Room_Guide-150x150.png 150w, https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2022\/09\/Clean_Room_Guide-768x768.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/div><\/figure><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-9\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p class=\"translation-block\">\u00bfAlguna vez has lidiado con zapatos cuyos cordones simplemente no se quedan atados? No importa lo que hagas, terminan desat\u00e1ndose y te pones en riesgo constante de tropezar. Con tu <a href=\"https:\/\/drivesaversdatarecovery.com\/es-mx\/servicios-de-recuperacion-de-datos\/dispositivos-compatibles\/hard-drive-recovery\/\" target=\"_self\">disco duro externo<\/a> o <a href=\"https:\/\/drivesaversdatarecovery.com\/es-mx\/servicios-de-recuperacion-de-datos\/dispositivos-compatibles\/solid-state-drive-ssd-data-recovery\/\" target=\"_self\">unidad de estado s\u00f3lido (SSD)<\/a>, lidiar con desconexiones constantes puede ser igual de molesto, especialmente cuando est\u00e1s intentando acceder a informaci\u00f3n importante.<\/p>\n<p><span style=\"font-weight: 400;\">Afortunadamente, existen algunos m\u00e9todos para solucionar este problema tan com\u00fan, que le permitir\u00e1n seguir accediendo f\u00e1cilmente a los archivos almacenados en su dispositivo. En esta publicaci\u00f3n, compartiremos cuatro consejos de soluci\u00f3n de problemas que puede probar cuando su disco duro externo se desconecte continuamente.<\/span><\/p>\n<p><a href=\"https:\/\/drivesaversdatarecovery.com\/es-mx\/servicios-de-recuperacion-de-datos\/dispositivos-compatibles\/external-drive-data-recovery\/\"><b>\u00bfTiene problemas para acceder a los datos de su disco duro externo? Haga clic aqu\u00ed para descubrir c\u00f3mo DriveSavers puede ayudarlo.<\/b><\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid vc_row-o-equal-height vc_row-o-content-middle vc_row-flex wpex-vc-full-width-row wpex-vc-full-width-row--no-padding wpex-relative tablet-fullwidth-columns\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_10 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey wpb_content_element  wpb_content_element\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span class=\"vc_sep_line\"><\/span><\/span>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid wpex-relative\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vcex-spacing wpex-w-100 wpex-clear\" style=\"height:20px;\"><\/div><h2 class=\"vcex-heading vcex-heading-plain vcex-module wpex-heading wpex-text-2xl wpex-h2\"><span class=\"vcex-heading-inner wpex-inline-block\">Comience por proteger sus datos<\/span><\/h2>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><span style=\"font-weight: 400;\">Antes de intentar cualquier m\u00e9todo de soluci\u00f3n de problemas, debe asegurarse de que tiene una copia de seguridad reciente de los archivos almacenados en su dispositivo.<\/span><\/p>\n<div class=\"wpex-alert wpex-alert-error\"><span style=\"font-weight: 400;\">Cualquier intento de reparar su disco duro conlleva cierto riesgo de que pierda sus archivos, sobre todo si comete alg\u00fan error durante el proceso de soluci\u00f3n de problemas. Por lo tanto, aseg\u00farese de que ha realizado una copia de seguridad de sus datos utilizando cualquiera de los siguientes m\u00e9todos:<\/span><\/div>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vcex-spacing wpex-w-100 wpex-clear\" style=\"height:20px;\"><\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid wpex-relative\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><style>.vcex-bullets.vcex_69de32b1e0662 .vcex-bullets-icon{color:#dd3333;}.vcex-bullets.vcex_69de32b1e0662 .vcex-bullets-icon-wrap{margin-inline-end:40px;}<\/style><div class=\"vcex-module vcex-bullets vcex-bullets--horizontal wpex-gap-20 custom-icon wpex-p-30 vcex_69de32b1e0662\">\n<ul role=\"list\">\n<li><div class=\"vcex-bullets-ci-wrap wpex-inline-flex\"><span class=\"vcex-bullets-icon-wrap vcex-icon-wrap wpex-mr-10\"><span class=\"vcex-bullets-icon vcex-icon fas fa-check-circle\" aria-hidden=\"true\"><\/span><\/span><div class=\"vcex-content wpex-flex-grow translation-block\"><strong>Nube:<\/strong> Servicios como Google Drive, Dropbox o iCloud ofrecen opciones de almacenamiento accesibles y convenientes, permiti\u00e9ndote acceder f\u00e1cilmente a tus archivos desde varios dispositivos.<\/div><\/div><\/li>\n<li><div class=\"vcex-bullets-ci-wrap wpex-inline-flex\"><span class=\"vcex-bullets-icon-wrap vcex-icon-wrap wpex-mr-10\"><span class=\"vcex-bullets-icon vcex-icon fas fa-check-circle\" aria-hidden=\"true\"><\/span><\/span><div class=\"vcex-content wpex-flex-grow translation-block\"><strong>Otro dispositivo externo:<\/strong> Puede parecer una p\u00e9rdida de tiempo, pero los problemas de desconexi\u00f3n con tu disco duro externo principal son un claro ejemplo de por qu\u00e9 es buena idea tener tus archivos guardados tambi\u00e9n en un segundo dispositivo.<\/div><\/div><\/li>\n<li><div class=\"vcex-bullets-ci-wrap wpex-inline-flex\"><span class=\"vcex-bullets-icon-wrap vcex-icon-wrap wpex-mr-10\"><span class=\"vcex-bullets-icon vcex-icon fas fa-check-circle\" aria-hidden=\"true\"><\/span><\/span><div class=\"vcex-content wpex-flex-grow translation-block\"><strong>Herramientas de respaldo integradas:<\/strong> La mayor\u00eda de los sistemas operativos, incluidos Windows y computadoras Apple, cuentan con un sistema de respaldo incorporado que ofrece una soluci\u00f3n sencilla sin necesidad de compras o descargas adicionales.<\/div><\/div><\/li>\n<\/ul>\n<\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Todas estas opciones pueden ofrecer una buena soluci\u00f3n para realizar copias de seguridad, por lo que le recomendamos que determine qu\u00e9 m\u00e9todo se adapta mejor a sus necesidades de almacenamiento de datos.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid vc_row-o-equal-height vc_row-o-content-middle vc_row-flex wpex-vc-full-width-row wpex-vc-full-width-row--no-padding wpex-relative tablet-fullwidth-columns\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_10 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey wpb_content_element  wpb_content_element\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span class=\"vc_sep_line\"><\/span><\/span>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid wpex-relative\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><style>.vcex-image.vcex_69de32b1e1786 .vcex-image-img{border-radius:var(--wpex-rounded);}<\/style><figure class=\"vcex-image vcex-module vcex_69de32b1e1786\"><div class=\"vcex-image-inner wpex-relative wpex-inline-block\"><img width=\"2000\" height=\"863\" src=\"https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2024\/10\/ds_usb-e1728511528833.jpeg\" class=\"vcex-image-img wpex-align-middle\" alt=\"The image features a close-up view of four blue USB 3.0 ports on a sleek black device, highlighting the advanced connectivity options available. One of the ports is actively in use, with a white USB cable plugged in, which is especially essential for tasks such as retrieving deleted images from connected devices. The design elements underscore functionality while maintaining an elegant, modern aesthetic.\" decoding=\"async\" srcset=\"https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2024\/10\/ds_usb-e1728511528833.jpeg 2000w, https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2024\/10\/ds_usb-e1728511528833-300x129.jpeg 300w, https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2024\/10\/ds_usb-e1728511528833-1024x442.jpeg 1024w, https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2024\/10\/ds_usb-e1728511528833-768x331.jpeg 768w, https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2024\/10\/ds_usb-e1728511528833-1536x663.jpeg 1536w, https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2024\/10\/ds_usb-e1728511528833-2048x883.jpeg 2048w, https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2024\/10\/ds_usb-e1728511528833-18x8.jpeg 18w\" sizes=\"(max-width: 2000px) 100vw, 2000px\" \/><\/div><\/figure><div class=\"vcex-spacing wpex-w-100 wpex-clear\" style=\"height:20px;\"><\/div><h2 class=\"vcex-heading vcex-heading-plain vcex-module wpex-heading wpex-text-2xl wpex-h2\"><span class=\"vcex-heading-inner wpex-inline-block\">M\u00e9todos para arreglar un disco duro que se desconecta<\/span><\/h2>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><span style=\"font-weight: 400;\">Una vez que tenga una copia de seguridad de sus datos, puede comenzar a probar los siguientes pasos para solucionar el problema. Le recomendamos que pruebe cada soluci\u00f3n en el mismo orden en el que se presentan hasta que encuentre una que resuelva el problema.\u00a0<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vcex-spacing wpex-w-100 wpex-clear\" style=\"height:20px;\"><\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid wpex-relative\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><style>.vcex-heading.vcex_69de32b1e2b93 .vcex-heading-icon{color:#dd3333;}<\/style><h3 class=\"vcex-heading vcex-heading-plain vcex-module wpex-heading wpex-text-2xl wpex-h3 vcex_69de32b1e2b93\"><span class=\"vcex-heading-inner wpex-inline-block\"><span class=\"vcex-heading-icon vcex-heading-icon-left vcex-icon-wrap wpex-mr-10\">1.<\/span>Cambie de puerto USB<\/span><\/h3>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><span style=\"font-weight: 400;\">Sin duda, la soluci\u00f3n m\u00e1s sencilla es intentar conectar el disco duro externo a la computadora de escritorio o port\u00e1til a trav\u00e9s de otro puerto USB. Si esto funciona, \u00a1problema resuelto! Si s\u00f3lo dispone de un puerto USB, le recomendamos que, en lugar de cambiar de puesto, desconecte el disco duro y se asegure de que el puerto USB est\u00e9 libre de polvo o suciedad. Posteriormente, vuelva a conectar el disco duro y compruebe si el problema se ha resuelto antes de probar los siguientes pasos.<\/span><\/p>\n<p class=\"translation-block\">Hay <a href=\"https:\/\/www.baseus.com\/blogs\/content\/usb-2-0-vs-usb-3-0?srsltid=AfmBOooRaOlOuB1LndA93QiJtiiugab3o1VW-ZyIca606q1QDL059d3I\" target=\"_self\">dos tipos de puertos USB<\/a> en muchos dispositivos, cada uno con diferentes capacidades y velocidades. El primero y m\u00e1s antiguo es el USB 2.0, lanzado en el a\u00f1o 2000, con una velocidad m\u00e1xima de transferencia de datos de 480 megabits por segundo. Se convirti\u00f3 en el puerto est\u00e1ndar para conectar dispositivos a computadoras y laptops. En cambio, el USB 3.0 \u2014tambi\u00e9n conocido como SuperSpeed USB\u2014 apareci\u00f3 en 2008 y es considerablemente m\u00e1s r\u00e1pido. Puede alcanzar una tasa de transferencia de 5 gigabits por segundo, unas diez veces m\u00e1s r\u00e1pido que el USB 2.0.<\/p>\n<p class=\"translation-block\">\u00bfPero por qu\u00e9 es importante? Bueno, <a href=\"https:\/\/www.maketecheasier.com\/fix-usb-ports-not-working-windows\/\" target=\"_self\">algunos dispositivos USB 3.0 pueden verse afectados por Windows 10 y 11<\/a>. As\u00ed que si tu disco duro se desconecta constantemente en alguno de estos sistemas, puede que esta sea la causa. Si tu computadora tiene ambos tipos de puertos USB, lo m\u00e1s recomendable es que pruebes conectar el disco en cada uno para ver si eso resuelve el problema.<\/p>\n<p><span style=\"font-weight: 400;\">Para averiguar qu\u00e9 tipos de puertos tiene su computadora de escritorio o port\u00e1til, simplemente revise su color; los puertos USB 2.0 son negros, mientras que los puertos azules corresponden a un tipo de puerto con conexi\u00f3n USB 3.0. Si detecta que su problema est\u00e1 relacionado con Windows 10 u 11 y USB 3.0, le recomendamos que actualice sus controladores 3.0 y vuelva a probar el puerto.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vcex-spacing wpex-w-100 wpex-clear\" style=\"height:20px;\"><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid wpex-relative\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><style>.vcex-heading.vcex_69de32b1e3b7f .vcex-heading-icon{color:#dd3333;}<\/style><h3 class=\"vcex-heading vcex-heading-plain vcex-module wpex-heading wpex-text-2xl wpex-h3 vcex_69de32b1e3b7f\"><span class=\"vcex-heading-inner wpex-inline-block\"><span class=\"vcex-heading-icon vcex-heading-icon-left vcex-icon-wrap wpex-mr-10\">2.<\/span>Desactive las funciones de ahorro de energ\u00eda<\/span><\/h3>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p class=\"translation-block\">Una de las causas m\u00e1s comunes de problemas de conexi\u00f3n USB es una fuente de alimentaci\u00f3n insuficiente. En dispositivos con Windows, la funci\u00f3n <a href=\"https:\/\/www.windowscentral.com\/how-prevent-windows-10-turning-usb-devices\" target=\"_self\">USB Power Saving<\/a> est\u00e1 integrada para desactivar los dispositivos USB tras un per\u00edodo de inactividad, incluso si siguen conectados. Cuando esto ocurre, los discos duros externos muchas veces no reciben la energ\u00eda suficiente para mantener la conexi\u00f3n, lo que causa desconexiones.<\/p>\n<p class=\"translation-block\">Aunque los sistemas macOS no tienen una funci\u00f3n espec\u00edfica de ahorro de energ\u00eda para dispositivos USB, s\u00ed cuentan con sus propios <a href=\"https:\/\/support.apple.com\/en-gb\/guide\/mac-help\/mchlp1168\/mac\" target=\"_self\">ajustes de \u201cAhorro de energ\u00eda\u201d<\/a> que afectan c\u00f3mo los dispositivos USB utilizan la energ\u00eda.<\/p>\n<p><span style=\"font-weight: 400;\">Siga estos pasos para desactivar las funciones de ahorro de energ\u00eda en su dispositivo Windows o Apple:<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vcex-spacing wpex-w-100 wpex-clear\" style=\"height:20px;\"><\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid wpex-relative\"><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><style>.vcex-heading.vcex_69de32b1e495c .vcex-heading-icon{color:#e31f26;}<\/style><h4 class=\"vcex-heading vcex-heading-plain vcex-module wpex-heading wpex-text-2xl wpex-h4 vcex_69de32b1e495c\"><span class=\"vcex-heading-inner wpex-inline-block\"><span class=\"vcex-heading-icon vcex-heading-icon-left vcex-icon-wrap wpex-mr-10\"><span aria-hidden=\"true\" class=\"fab fa-windows\"><\/span><\/span>Ahorro de energ\u00eda USB en Windows<\/span><\/h4>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<ol>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\">Vaya al Panel de control, vaya a \"Sistema y seguridad\" y, a continuaci\u00f3n, a \"Opciones de energ\u00eda\".<\/span><\/li>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\">Haga clic en \"Cambiar la configuraci\u00f3n del plan\".<\/span><\/li>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\">Haga clic en \"Cambiar la configuraci\u00f3n de energ\u00eda avanzada\".<\/span><\/li>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\">Despl\u00e1cese hasta \"Configuraci\u00f3n de USB\" y haga clic en el s\u00edmbolo de m\u00e1s para expandir el men\u00fa desplegable. Luego, haga clic en \"Configuraci\u00f3n de suspensi\u00f3n selectiva de USB\" y c\u00e1mbiela de \"Habilitado\" a \"Deshabilitado\". Finalmente, haga clic en \"Aceptar\" para asegurarse de que los cambios se implementen.<\/span><\/li>\n<\/ol>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><style>.vcex-heading.vcex_69de32b1e52ab .vcex-heading-icon{color:#e31f26;}<\/style><h4 class=\"vcex-heading vcex-heading-plain vcex-module wpex-heading wpex-text-2xl wpex-h4 vcex_69de32b1e52ab\"><span class=\"vcex-heading-inner wpex-inline-block\"><span class=\"vcex-heading-icon vcex-heading-icon-left vcex-icon-wrap wpex-mr-10\"><span aria-hidden=\"true\" class=\"fab fa-apple\"><\/span><\/span>Ahorro de energ\u00eda en macOS<\/span><\/h4>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<ol>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\">En macOS, puede ajustar la configuraci\u00f3n de energ\u00eda para los dispositivos USB accediendo primero a \"Preferencias del Sistema\".<\/span><\/li>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\">Despu\u00e9s, haga clic en '\"Ahorro de energ\u00eda\".<\/span><\/li>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\">Desde este men\u00fa, puede controlar las configuraciones que afectan c\u00f3mo los dispositivos USB consumen energ\u00eda, aunque estas opciones son mucho menos personalizables que sus equivalentes en Windows.<\/span><\/li>\n<\/ol>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid wpex-relative\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><style>.vcex-image.vcex_69de32b1e5da8 .vcex-image-img{border-radius:var(--wpex-rounded);}<\/style><figure class=\"vcex-image vcex-module vcex_69de32b1e5da8\"><div class=\"vcex-image-inner wpex-relative wpex-inline-block\"><img width=\"2000\" height=\"859\" src=\"https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2024\/10\/Screenshot-2024-10-09-at-4.31.22\u202fPM-scaled.jpg\" class=\"vcex-image-img wpex-align-middle\" alt=\"The computer BIOS setup interface displays boot options, with UEFI highlighted. &#039;Secure Boot&#039; is enabled, and &#039;Load Legacy Option Rom&#039; is disabled. Boot priorities are listed: 1. Ubuntu, 2. Windows Boot Manager, enabling secure environments to potentially retrieve deleted images efficiently.\" decoding=\"async\" srcset=\"https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2024\/10\/Screenshot-2024-10-09-at-4.31.22\u202fPM-scaled.jpg 2000w, https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2024\/10\/Screenshot-2024-10-09-at-4.31.22\u202fPM-300x129.jpg 300w, https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2024\/10\/Screenshot-2024-10-09-at-4.31.22\u202fPM-1024x440.jpg 1024w, https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2024\/10\/Screenshot-2024-10-09-at-4.31.22\u202fPM-768x330.jpg 768w, https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2024\/10\/Screenshot-2024-10-09-at-4.31.22\u202fPM-1536x660.jpg 1536w, https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2024\/10\/Screenshot-2024-10-09-at-4.31.22\u202fPM-2048x880.jpg 2048w, https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2024\/10\/Screenshot-2024-10-09-at-4.31.22\u202fPM-18x8.jpg 18w\" sizes=\"(max-width: 2000px) 100vw, 2000px\" \/><\/div><\/figure><div class=\"vcex-spacing wpex-w-100 wpex-clear\" style=\"height:20px;\"><\/div><style>.vcex-heading.vcex_69de32b1e6691 .vcex-heading-icon{color:#dd3333;}<\/style><h3 class=\"vcex-heading vcex-heading-plain vcex-module wpex-heading wpex-text-2xl wpex-h3 vcex_69de32b1e6691\"><span class=\"vcex-heading-inner wpex-inline-block\"><span class=\"vcex-heading-icon vcex-heading-icon-left vcex-icon-wrap wpex-mr-10\">3.<\/span>Deshabilitar el proceso de arranque predeterminado<\/span><\/h3>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><span style=\"font-weight: 400;\">Algunas veces, el proceso de arranque utilizado por el firmware de la BIOS puede pasar por alto los discos duros externos conectados a trav\u00e9s de puertos USB, lo que significa que no se conectar\u00e1n correctamente a su computadora de escritorio o port\u00e1til. Este es un problema com\u00fan con los puertos USB 2.0 y 3.0, por lo que es poco probable que cambiar el puerto donde est\u00e1 conectado su dispositivo solucione este problema. En su lugar, si utiliza Windows, debe desactivar el proceso de arranque heredado en la BIOS. Para ello:<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vcex-spacing wpex-w-100 wpex-clear\" style=\"height:20px;\"><\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid wpex-relative\"><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<ol>\n<li>Abra el \"Administrador de dispositivos\" y haga doble clic sobre el disco duro externo afectado<\/li>\n<li>Navegue a la pesta\u00f1a \u201cPol\u00edticas\u201d y aseg\u00farese de que est\u00e9 seleccionada la opci\u00f3n de \u201cMejor rendimiento\u201d. Luego, active la opci\u00f3n de \"cach\u00e9 de escritura\" en el dispositivo.<\/li>\n<li>Haga clic en \u201cAceptar\u201d para asegurarse de que los cambios se apliquen.<\/li>\n<li>Por \u00faltimo, regrese al \u201cAdministrador de dispositivos\u201d y haga clic derecho sobre el controlador de la extensi\u00f3n Intel 3.0. Seleccione \u201cDesinstalar\u201d.<\/li>\n<\/ol>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><span style=\"font-weight: 400;\">No existe un equivalente para modificar el proceso de arranque predeterminado en macOS, por lo que si est\u00e1 utilizando un dispositivo Apple, deber\u00e1 omitir este paso.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid wpex-relative\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><style>.vcex-image.vcex_69de32b1e77bb .vcex-image-img{border-radius:var(--wpex-rounded);}<\/style><figure class=\"vcex-image vcex-module vcex_69de32b1e77bb\"><div class=\"vcex-image-inner wpex-relative wpex-inline-block\"><img width=\"1418\" height=\"690\" src=\"https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2024\/10\/Screenshot-2024-10-09-at-4.39.17\u202fPM.jpg\" class=\"vcex-image-img wpex-align-middle\" alt=\"A screenshot of a Windows PC reveals the &quot;Windows (C:) Properties&quot; window. On the &quot;Tools&quot; tab, options for error checking and optimizing the drive are visible, offering potential solutions to retrieve deleted images. The desktop background features folders like Desktop, Documents, and Downloads.\" decoding=\"async\" srcset=\"https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2024\/10\/Screenshot-2024-10-09-at-4.39.17\u202fPM.jpg 1418w, https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2024\/10\/Screenshot-2024-10-09-at-4.39.17\u202fPM-300x146.jpg 300w, https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2024\/10\/Screenshot-2024-10-09-at-4.39.17\u202fPM-1024x498.jpg 1024w, https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2024\/10\/Screenshot-2024-10-09-at-4.39.17\u202fPM-768x374.jpg 768w, https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2024\/10\/Screenshot-2024-10-09-at-4.39.17\u202fPM-18x9.jpg 18w\" sizes=\"(max-width: 1418px) 100vw, 1418px\" \/><\/div><\/figure><div class=\"vcex-spacing wpex-w-100 wpex-clear\" style=\"height:20px;\"><\/div><h3 class=\"vcex-heading vcex-heading-plain vcex-module wpex-heading wpex-text-2xl wpex-h3\"><span class=\"vcex-heading-inner wpex-inline-block\"><span class=\"vcex-heading-icon vcex-heading-icon-left vcex-icon-wrap wpex-mr-10\">4.<\/span>Comprobar y reparar errores del disco duro<\/span><\/h3>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><span style=\"font-weight: 400;\">Si contin\u00faa teniendo problemas de desconexi\u00f3n con su disco duro externo, \u00a1no se rinda todav\u00eda! A\u00fan hay otra soluci\u00f3n que puede probar.  Antes de intentar este m\u00e9todo de soluci\u00f3n de problemas, es crucial que tenga una copia de seguridad reciente de sus datos, as\u00ed que vuelva a comprobar que ha utilizado una de las soluciones para hacer copias de seguridad que sugerimos previamente en esta publicaci\u00f3n. La reparaci\u00f3n de errores del disco duro puede causar la p\u00e9rdida de datos  \u2014 y si usted no tiene una copia de seguridad, esa p\u00e9rdida ser\u00e1 permanente.\u00a0<\/span><\/p>\n<p class=\"translation-block\"><span style=\"font-weight: 400\">La raz\u00f3n por la que tu disco duro externo se desconecta al azar podr\u00eda deberse a <\/span><a href=\"https:\/\/www.howtogeek.com\/173463\/bad-sectors-explained-why-hard-drives-get-bad-sectors-and-what-you-can-do-about-it\/\" target=\"_self\"><span style=\"font-weight: 400\">sectores defectuosos<\/span><\/a><span style=\"font-weight: 400\"> en la unidad. Si ese es el caso, dichos sectores provocan corrupci\u00f3n y mala conectividad. Sin embargo, si usas una computadora o laptop con Windows, existe una funci\u00f3n integrada de comprobaci\u00f3n de disco que puede ayudarte a eliminar sectores defectuosos. Aqu\u00ed te explico c\u00f3mo usarla:<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vcex-spacing wpex-w-100 wpex-clear\" style=\"height:20px;\"><\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid wpex-relative\"><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<ol>\n<li>Abra \"Este equipo\" utilizando la barra de b\u00fasqueda en el men\u00fa de inicio, luego haga clic derecho sobre la unidad que desea revisar y seleccione \"Propiedades\".<\/li>\n<li>Seleccione la pesta\u00f1a \"Herramientas\" y haga clic en \"Comprobar\".<\/li>\n<li>Aparecer\u00e1 una ventana de \"Opciones de disco\". Marque \"Corregir autom\u00e1ticamente los errores del sistema de archivos\" y luego \"Escanear e intentar recuperar los sectores defectuosos\"<\/li>\n<li>Haga clic en \"Iniciar\" para comenzar el proceso de reparaci\u00f3n.<\/li>\n<\/ol>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p class=\"translation-block\"><span style=\"font-weight: 400\">Si est\u00e1s usando un dispositivo con macOS como una computadora Apple Mac o una MacBook, puedes usar <\/span><a href=\"https:\/\/support.apple.com\/guide\/disk-utility\/dskutl1040\/mac\" target=\"_self\"><span style=\"font-weight: 400\">\u201cPrimeros Auxilios\u201d<\/span><\/a><span style=\"font-weight: 400\"> para realizar reparaciones similares. Simplemente abre \u201cUtilidad de Discos\u201d desde el men\u00fa de \u201cAplicaciones\u201d, selecciona tu disco duro externo y ejecuta \u201cPrimeros Auxilios\u201d para verificar y reparar errores en el disco.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid vc_row-o-equal-height vc_row-o-content-middle vc_row-flex wpex-vc-full-width-row wpex-vc-full-width-row--no-padding wpex-relative tablet-fullwidth-columns\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_10 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey wpb_content_element  wpb_content_element\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span class=\"vc_sep_line\"><\/span><\/span>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid wpex-relative\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><h2 class=\"vcex-heading vcex-heading-plain vcex-module wpex-heading wpex-text-2xl wpex-h2\"><span class=\"vcex-heading-inner wpex-inline-block\">Conf\u00ede en los expertos para garantizar la seguridad de sus datos<\/span><\/h2><div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid vc_row-o-content-middle vc_row-flex wpex-relative\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><span style=\"font-weight: 400;\">Enfrentarse a la frustraci\u00f3n de un disco duro externo que se desconecta continuamente puede interrumpir de manera significativa su flujo de trabajo y provocar estr\u00e9s por la p\u00e9rdida de datos valiosos. Sin embargo, siguiendo los pasos de soluci\u00f3n de problemas descritos en esta publicaci\u00f3n, puede abordar este problema y, con suerte, recuperar el acceso fiable a su dispositivo de almacenamiento.\u00a0<\/span><\/p>\n<p class=\"translation-block\"><span style=\"font-weight: 400\"><strong>Si ya intentaste todos los m\u00e9todos que te recomendamos y a\u00fan tienes el mismo problema, puede que sea momento de acudir con un experto.<\/strong> En DriveSavers, entendemos lo importante que es tener acceso confiable a tus datos, y nuestro equipo de especialistas en recuperaci\u00f3n est\u00e1 aqu\u00ed para ayudarte en cada paso del proceso para recuperar la informaci\u00f3n perdida en tu disco externo. Utilizamos tecnolog\u00eda de punta y t\u00e9cnicas avanzadas para afrontar hasta los casos m\u00e1s complejos de recuperaci\u00f3n, y siempre estamos listos para escucharte, entender tu situaci\u00f3n y ofrecerte soluciones personalizadas, hechas a tu medida.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid vc_row-o-equal-height vc_row-o-content-middle vc_row-flex wpex-vc-full-width-row wpex-vc-full-width-row--no-padding wpex-relative tablet-fullwidth-columns\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_10 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey wpb_content_element  wpb_content_element\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span class=\"vc_sep_line\"><\/span><\/span>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid wpex-relative\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>When it comes to your external hard disk drive or solid-state drive (SSD), dealing with constant disconnecting issues can be equally annoying, particularly when you\u2019re trying to access important data. <\/p>","protected":false},"author":25,"featured_media":74860,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[264],"tags":[481,284],"post_series":[],"class_list":["post-55836","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-hdd","tag-ssd","entry","has-media"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How To Fix Hard Drive Disconnecting Issues | DriveSavers<\/title>\n<meta name=\"description\" content=\"Learn expert tips to fix an external hard drive that keeps disconnecting. Contact DriveSavers today for a free estimate.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/drivesaversdatarecovery.com\/es-mx\/blog\/how-to-fix-an-external-hard-drive-that-keeps-disconnecting\/\" \/>\n<meta property=\"og:locale\" content=\"es_MX\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Fix an External Hard Drive that Keeps Disconnecting\" \/>\n<meta property=\"og:description\" content=\"When it comes to your external hard disk drive or solid-state drive (SSD), dealing with constant disconnecting issues can be equally annoying, particularly when you\u2019re trying to access important data.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/drivesaversdatarecovery.com\/es-mx\/blog\/how-to-fix-an-external-hard-drive-that-keeps-disconnecting\/\" \/>\n<meta property=\"og:site_name\" content=\"DriveSavers Data Recovery Services\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/DriveSavers\" \/>\n<meta property=\"article:published_time\" content=\"2024-10-10T08:00:43+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-12T14:57:44+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2024\/10\/External-Drive-Constantly-Disconnecting.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"627\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Mike Cobb\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@drivesavers\" \/>\n<meta name=\"twitter:site\" content=\"@drivesavers\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mike Cobb\" \/>\n\t<meta name=\"twitter:label2\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data2\" content=\"8 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"TechArticle\",\"@id\":\"https:\\\/\\\/drivesaversdatarecovery.com\\\/blog\\\/how-to-fix-an-external-hard-drive-that-keeps-disconnecting\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/drivesaversdatarecovery.com\\\/blog\\\/how-to-fix-an-external-hard-drive-that-keeps-disconnecting\\\/\"},\"author\":{\"name\":\"Mike Cobb\",\"@id\":\"https:\\\/\\\/drivesaversdatarecovery.com\\\/#\\\/schema\\\/person\\\/71a038c3b180b1f2df821d2b015b8ee6\"},\"headline\":\"How to Fix an External Hard Drive that Keeps Disconnecting\",\"datePublished\":\"2024-10-10T08:00:43+00:00\",\"dateModified\":\"2026-03-12T14:57:44+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/drivesaversdatarecovery.com\\\/blog\\\/how-to-fix-an-external-hard-drive-that-keeps-disconnecting\\\/\"},\"wordCount\":2038,\"publisher\":{\"@id\":\"https:\\\/\\\/drivesaversdatarecovery.com\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/drivesaversdatarecovery.com\\\/blog\\\/how-to-fix-an-external-hard-drive-that-keeps-disconnecting\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/drivesaversdatarecovery.com\\\/wp-content\\\/uploads\\\/2024\\\/10\\\/External-Drive-Constantly-Disconnecting.jpg\",\"keywords\":[\"HDD\",\"SSD\"],\"articleSection\":[\"DriveSavers Blog\"],\"inLanguage\":\"es\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/drivesaversdatarecovery.com\\\/blog\\\/how-to-fix-an-external-hard-drive-that-keeps-disconnecting\\\/\",\"url\":\"https:\\\/\\\/drivesaversdatarecovery.com\\\/blog\\\/how-to-fix-an-external-hard-drive-that-keeps-disconnecting\\\/\",\"name\":\"How To Fix Hard Drive Disconnecting Issues | DriveSavers\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/drivesaversdatarecovery.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/drivesaversdatarecovery.com\\\/blog\\\/how-to-fix-an-external-hard-drive-that-keeps-disconnecting\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/drivesaversdatarecovery.com\\\/blog\\\/how-to-fix-an-external-hard-drive-that-keeps-disconnecting\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/drivesaversdatarecovery.com\\\/wp-content\\\/uploads\\\/2024\\\/10\\\/External-Drive-Constantly-Disconnecting.jpg\",\"datePublished\":\"2024-10-10T08:00:43+00:00\",\"dateModified\":\"2026-03-12T14:57:44+00:00\",\"description\":\"Learn expert tips to fix an external hard drive that keeps disconnecting. 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