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Ben W. – Registered Patent Agent – DriveSavers Data Recovery Testimonial

Happy customer Ben W. shares his experience with DriveSavers.

Video Transcript

Hi, my name is Ben Williams. I’m a registered patent agent. And this is my daughter Adeline. I used DriveSavers to recover data from my hard drive, and they were excellent. Well, I had a portable hard drive which I dropped a couple of times, and even though it rattled a little bit, it was working just fine. Until somebody unplugged it accidentally, and then the file access tree disappeared.

Gosh, it had about 20 years of data on it, from scribblings that I had done in my 20s to a failed attempted novel, among a whole bunch of other stuff, including an entire library of PDFs of rare books that aren’t available to the public.

DriveSavers was great to work with. I especially enjoyed the packaging being sent with the label prepaid.

It took about a week to get the data back, but they managed to recover 100% of the data. So that was fantastic. The guy I originally took it to, said he might be able to get about 60% of the data back. There was a scratch, a mechanical failure, and a scratch on the actual drive itself.

DriveSavers, I think, is the industry leader in data recovery services, having done that since the 1980s. There is no doubt that DriveSavers can do the job.

Mike Cobb, Director de Ingeniería y Seguridad de la Información
Como Director de Ingeniería, Mike Cobb gestiona las operaciones diarias del Departamento de Ingeniería, incluyendo las recuperaciones físicas y lógicas de medios rotativos, SSDs, dispositivos inteligentes y unidades flash. También supervisa las labores del equipo de Investigación y Desarrollo para ls tecnologías de almacenamiento pasadas, presentes y futuras. Mike fomenta el crecimiento y se asegura de que cada uno de los departamentos y sus ingenieros continúen adquiriendo conocimientos en su campo. Cada ingeniero de DriveSavers ha recibido capacitación para garantizar que la recuperación completa y satisfactoria de los datos sea su máxima prioridad.

Como Director de Seguridad de la Información, Mike supervisa la ciberseguridad en DriveSavers, lo que incluye el mantenimiento y la actualización de certificaciones de seguridad como el cumplimiento de SOC 2 Tipo II, la coordinación de la política de seguridad de la empresa y la formación en ciberseguridad de los empleados.

Mike se incorporó a DriveSavers en 1994 y es licenciado en Informática por la Universidad de California, Riverside.

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