{"id":55836,"date":"2024-10-10T01:00:43","date_gmt":"2024-10-10T08:00:43","guid":{"rendered":"https:drivesaversdatarecovery.com\/\/?p=55836"},"modified":"2026-03-12T07:57:44","modified_gmt":"2026-03-12T14:57:44","slug":"how-to-fix-an-external-hard-drive-that-keeps-disconnecting","status":"publish","type":"post","link":"https:\/\/drivesaversdatarecovery.com\/es-es\/blog\/how-to-fix-an-external-hard-drive-that-keeps-disconnecting\/","title":{"rendered":"C\u00f3mo solucionar un disco duro externo que se desconecta constantemente"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row vc_row-fluid vc_row-o-content-middle vc_row-flex wpex-relative add-overlay-header-offset\"><div class=\"overlay-header-offset-div wpex-w-100\"  style=\"height:var(--wpex-site-header-height, 100px);\"><\/div><div class=\"wpb_column vc_column_container vc_col-sm-3\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><figure class=\"vcex-image vcex-module\"><div class=\"vcex-image-inner wpex-relative wpex-inline-block\"><img width=\"800\" height=\"800\" src=\"https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2022\/09\/Clean_Room_Guide.png\" class=\"vcex-image-img wpex-align-middle\" alt=\"\" decoding=\"async\" srcset=\"https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2022\/09\/Clean_Room_Guide.png 800w, https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2022\/09\/Clean_Room_Guide-300x300.png 300w, https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2022\/09\/Clean_Room_Guide-150x150.png 150w, https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2022\/09\/Clean_Room_Guide-768x768.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/div><\/figure><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-9\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p class=\"translation-block\">\u00bfAlguna vez te has peleado con unos zapatos cuyos cordones no paran de desatarse? Por m\u00e1s que lo intentes, siempre se sueltan y corres el riesgo de tropezar. Lo mismo ocurre con tu <a href=\"https:\/\/drivesaversdatarecovery.com\/es-es\/data-recovery-services\/devices-supported\/hard-drive-recovery\/\" target=\"_self\">disco duro externo<\/a> o <a href=\"https:\/\/drivesaversdatarecovery.com\/es-es\/data-recovery-services\/devices-supported\/solid-state-drive-ssd-data-recovery\/\" target=\"_self\">unidad de estado s\u00f3lido (SSD)<\/a>, cuando se desconectan constantemente \u2014especialmente si necesitas acceder a datos importantes.<\/p>\n<p><span style=\"font-weight: 400;\">Afortunadamente, hay varios m\u00e9todos para solucionar este problema com\u00fan, lo que deber\u00eda ayudarte a seguir accediendo f\u00e1cilmente a los archivos que has guardado en el dispositivo. En este art\u00edculo compartiremos cuatro consejos de soluci\u00f3n que puedes probar si tu disco duro externo sigue desconect\u00e1ndose.<\/span><\/p>\n<p><a href=\"https:\/\/drivesaversdatarecovery.com\/es-es\/data-recovery-services\/devices-supported\/external-drive-data-recovery\/\"><b>\u00bfTienes problemas para acceder a los datos de tu disco duro externo? Haz clic aqu\u00ed para descubrir c\u00f3mo DriveSavers puede ayudarte.<\/b><\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid vc_row-o-equal-height vc_row-o-content-middle vc_row-flex wpex-vc-full-width-row wpex-vc-full-width-row--no-padding wpex-relative tablet-fullwidth-columns\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_10 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey wpb_content_element  wpb_content_element\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span class=\"vc_sep_line\"><\/span><\/span>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid wpex-relative\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vcex-spacing wpex-w-100 wpex-clear\" style=\"height:20px;\"><\/div><h2 class=\"vcex-heading vcex-heading-plain vcex-module wpex-heading wpex-text-2xl wpex-h2\"><span class=\"vcex-heading-inner wpex-inline-block\">Empieza por proteger tus datos<\/span><\/h2>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><span style=\"font-weight: 400;\">Antes de probar cualquier m\u00e9todo de soluci\u00f3n de problemas, aseg\u00farate de tener una copia de seguridad reciente de los archivos almacenados en tu dispositivo.<\/span><\/p>\n<div class=\"wpex-alert wpex-alert-error\"><span style=\"font-weight: 400;\">Cualquier intento de reparar tu disco duro conlleva cierto riesgo de p\u00e9rdida de archivos, especialmente si cometes un error durante el proceso de soluci\u00f3n de problemas. Por eso, aseg\u00farate de haber hecho una copia de seguridad de tus datos utilizando uno de los siguientes m\u00e9todos:<\/span><\/div>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vcex-spacing wpex-w-100 wpex-clear\" style=\"height:20px;\"><\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid wpex-relative\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><style>.vcex-bullets.vcex_69e2081e84bb7 .vcex-bullets-icon{color:#dd3333;}.vcex-bullets.vcex_69e2081e84bb7 .vcex-bullets-icon-wrap{margin-inline-end:40px;}<\/style><div class=\"vcex-module vcex-bullets vcex-bullets--horizontal wpex-gap-20 custom-icon wpex-p-30 vcex_69e2081e84bb7\">\n<ul role=\"list\">\n<li><div class=\"vcex-bullets-ci-wrap wpex-inline-flex\"><span class=\"vcex-bullets-icon-wrap vcex-icon-wrap wpex-mr-10\"><span class=\"vcex-bullets-icon vcex-icon fas fa-check-circle\" aria-hidden=\"true\"><\/span><\/span><div class=\"vcex-content wpex-flex-grow translation-block\"><strong>Nube:<\/strong> Servicios como Google Drive, Dropbox o iCloud ofrecen opciones de almacenamiento c\u00f3modas y accesibles, lo que te permite acceder f\u00e1cilmente a tus archivos desde varios dispositivos.<\/div><\/div><\/li>\n<li><div class=\"vcex-bullets-ci-wrap wpex-inline-flex\"><span class=\"vcex-bullets-icon-wrap vcex-icon-wrap wpex-mr-10\"><span class=\"vcex-bullets-icon vcex-icon fas fa-check-circle\" aria-hidden=\"true\"><\/span><\/span><div class=\"vcex-content wpex-flex-grow translation-block\"><strong>Otro dispositivo externo:<\/strong> Puede parecer una p\u00e9rdida de tiempo, pero los problemas de desconexi\u00f3n con tu disco duro externo principal son un ejemplo claro de por qu\u00e9 tener una segunda copia de tus archivos en otro dispositivo es una buena idea.<\/div><\/div><\/li>\n<li><div class=\"vcex-bullets-ci-wrap wpex-inline-flex\"><span class=\"vcex-bullets-icon-wrap vcex-icon-wrap wpex-mr-10\"><span class=\"vcex-bullets-icon vcex-icon fas fa-check-circle\" aria-hidden=\"true\"><\/span><\/span><div class=\"vcex-content wpex-flex-grow translation-block\"><strong>Herramientas de copia de seguridad integradas:<\/strong> La mayor\u00eda de los sistemas operativos, incluidos Windows y los ordenadores Apple, cuentan con su propio sistema de copia de seguridad integrado, que ofrece una soluci\u00f3n sencilla sin necesidad de compras o descargas adicionales.<\/div><\/div><\/li>\n<\/ul>\n<\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Todas estas opciones pueden ofrecer una buena soluci\u00f3n de copia de seguridad, por lo que te recomendamos elegir la que mejor se adapte a tus necesidades de almacenamiento de datos.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid vc_row-o-equal-height vc_row-o-content-middle vc_row-flex wpex-vc-full-width-row wpex-vc-full-width-row--no-padding wpex-relative tablet-fullwidth-columns\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_10 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey wpb_content_element  wpb_content_element\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span class=\"vc_sep_line\"><\/span><\/span>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid wpex-relative\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><style>.vcex-image.vcex_69e2081e85cf0 .vcex-image-img{border-radius:var(--wpex-rounded);}<\/style><figure class=\"vcex-image vcex-module vcex_69e2081e85cf0\"><div class=\"vcex-image-inner wpex-relative wpex-inline-block\"><img width=\"2000\" height=\"863\" src=\"https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2024\/10\/ds_usb-e1728511528833.jpeg\" class=\"vcex-image-img wpex-align-middle\" alt=\"The image features a close-up view of four blue USB 3.0 ports on a sleek black device, highlighting the advanced connectivity options available. One of the ports is actively in use, with a white USB cable plugged in, which is especially essential for tasks such as retrieving deleted images from connected devices. The design elements underscore functionality while maintaining an elegant, modern aesthetic.\" decoding=\"async\" srcset=\"https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2024\/10\/ds_usb-e1728511528833.jpeg 2000w, https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2024\/10\/ds_usb-e1728511528833-300x129.jpeg 300w, https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2024\/10\/ds_usb-e1728511528833-1024x442.jpeg 1024w, https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2024\/10\/ds_usb-e1728511528833-768x331.jpeg 768w, https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2024\/10\/ds_usb-e1728511528833-1536x663.jpeg 1536w, https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2024\/10\/ds_usb-e1728511528833-2048x883.jpeg 2048w, https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2024\/10\/ds_usb-e1728511528833-18x8.jpeg 18w\" sizes=\"(max-width: 2000px) 100vw, 2000px\" \/><\/div><\/figure><div class=\"vcex-spacing wpex-w-100 wpex-clear\" style=\"height:20px;\"><\/div><h2 class=\"vcex-heading vcex-heading-plain vcex-module wpex-heading wpex-text-2xl wpex-h2\"><span class=\"vcex-heading-inner wpex-inline-block\">M\u00e9todos para solucionar una unidad de disco que se desconecta<\/span><\/h2>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><span style=\"font-weight: 400;\">Ahora que tus datos est\u00e1n correctamente respaldados, puedes comenzar a probar los siguientes pasos de soluci\u00f3n de problemas. Te recomendamos que los sigas en orden hasta encontrar el que solucione el fallo.\u00a0<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vcex-spacing wpex-w-100 wpex-clear\" style=\"height:20px;\"><\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid wpex-relative\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><style>.vcex-heading.vcex_69e2081e87210 .vcex-heading-icon{color:#dd3333;}<\/style><h3 class=\"vcex-heading vcex-heading-plain vcex-module wpex-heading wpex-text-2xl wpex-h3 vcex_69e2081e87210\"><span class=\"vcex-heading-inner wpex-inline-block\"><span class=\"vcex-heading-icon vcex-heading-icon-left vcex-icon-wrap wpex-mr-10\">1.<\/span>Cambiar el puerto USB<\/span><\/h3>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><span style=\"font-weight: 400;\">By far the easiest of all fixes, your first step could be to simply try connecting your external hard drive to your computer or laptop using a different USB port. If this works \u2014 problem solved! If you\u2019ve only got one USB port, we\u2019d recommend a similar first step, but instead of changing ports, remove your hard drive and ensure the USB port is free of any dust or debris. Then, reconnect your drive and see if the issue has resolved itself before trying out any subsequent steps.<\/span><\/p>\n<p class=\"translation-block\">En muchos dispositivos existen <a href=\"https:\/\/www.baseus.com\/blogs\/content\/usb-2-0-vs-usb-3-0?srsltid=AfmBOooRaOlOuB1LndA93QiJtiiugab3o1VW-ZyIca606q1QDL059d3I\" target=\"_self\">dos tipos diferentes de puertos USB<\/a>, con distintas capacidades y velocidades. El primero y m\u00e1s antiguo es el USB 2.0, lanzado en el a\u00f1o 2000, que alcanza una velocidad m\u00e1xima de 480 megabits por segundo. Es el puerto est\u00e1ndar para conectar dispositivos a computadoras. En cambio, el USB 3.0 \u2014tambi\u00e9n llamado SuperSpeed USB\u2014 apareci\u00f3 en 2008 y es mucho m\u00e1s r\u00e1pido, con una velocidad de transferencia de hasta 5 gigabits por segundo, unas diez veces m\u00e1s r\u00e1pido que el USB 2.0.<\/p>\n<p class=\"translation-block\">\u00bfPero por qu\u00e9 es esto importante? Pues bien, <a href=\"https:\/\/www.maketecheasier.com\/fix-usb-ports-not-working-windows\/\" target=\"_self\">algunos dispositivos USB 3.0 pueden verse afectados negativamente por Windows 10 y 11<\/a>. As\u00ed que si tu disco duro se desconecta constantemente en alguno de estos sistemas, puede que est\u00e9s enfrentando este problema. Si tu ordenador tiene ambos tipos de puertos USB, es recomendable probar el disco en cada uno para ver si as\u00ed se soluciona el fallo.<\/p>\n<p><span style=\"font-weight: 400;\">Para saber qu\u00e9 puertos tiene tu ordenador o port\u00e1til, solo tienes que fijarte en su color: los puertos USB 2.0 son negros, mientras que los azules indican una conexi\u00f3n USB 3.0. Si experimentas problemas con USB 3.0 en Windows 10 o 11, te recomendamos actualizar los drivers 3.0 y volver a probar el puerto.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vcex-spacing wpex-w-100 wpex-clear\" style=\"height:20px;\"><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid wpex-relative\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><style>.vcex-heading.vcex_69e2081e8810c .vcex-heading-icon{color:#dd3333;}<\/style><h3 class=\"vcex-heading vcex-heading-plain vcex-module wpex-heading wpex-text-2xl wpex-h3 vcex_69e2081e8810c\"><span class=\"vcex-heading-inner wpex-inline-block\"><span class=\"vcex-heading-icon vcex-heading-icon-left vcex-icon-wrap wpex-mr-10\">2.<\/span>Desactivar las funciones de ahorro de energ\u00eda<\/span><\/h3>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p class=\"translation-block\">Una de las causas m\u00e1s comunes de los problemas de conectividad USB es una fuente de alimentaci\u00f3n insuficiente. En dispositivos con Windows, la funci\u00f3n de <a href=\"https:\/\/www.windowscentral.com\/how-prevent-windows-10-turning-usb-devices\" target=\"_self\">ahorro de energ\u00eda en puertos USB<\/a> est\u00e1 dise\u00f1ada para desactivar los dispositivos tras un periodo de inactividad \u2014 incluso si siguen conectados. Esto puede hacer que los discos duros externos no reciban suficiente energ\u00eda para mantener la conexi\u00f3n, provocando desconexiones.<\/p>\n<p class=\"translation-block\">Aunque los sistemas macOS no tienen una funci\u00f3n de ahorro de energ\u00eda espec\u00edfica para dispositivos USB, s\u00ed incluyen sus propias <a href=\"https:\/\/support.apple.com\/en-gb\/guide\/mac-help\/mchlp1168\/mac\" target=\"_self\">opciones de \u201cAhorro de energ\u00eda\u201d<\/a> que afectan al consumo de energ\u00eda de los dispositivos USB.<\/p>\n<p><span style=\"font-weight: 400;\">Sigue estos pasos para desactivar las funciones de ahorro de energ\u00eda en tu dispositivo Windows o Apple:<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vcex-spacing wpex-w-100 wpex-clear\" style=\"height:20px;\"><\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid wpex-relative\"><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><style>.vcex-heading.vcex_69e2081e88d99 .vcex-heading-icon{color:#e31f26;}<\/style><h4 class=\"vcex-heading vcex-heading-plain vcex-module wpex-heading wpex-text-2xl wpex-h4 vcex_69e2081e88d99\"><span class=\"vcex-heading-inner wpex-inline-block\"><span class=\"vcex-heading-icon vcex-heading-icon-left vcex-icon-wrap wpex-mr-10\"><span aria-hidden=\"true\" class=\"fab fa-windows\"><\/span><\/span>Ahorro de energ\u00eda USB en Windows<\/span><\/h4>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<ol>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\">Ve al Panel de control, entra en \u201cSistema y seguridad\u201d y despu\u00e9s en \u201cOpciones de energ\u00eda\u201d.<\/span><\/li>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\">Haz clic en \u201cCambiar la configuraci\u00f3n del plan\u201d.<\/span><\/li>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\">Haz clic en \u201cCambiar la configuraci\u00f3n avanzada de energ\u00eda\u201d.<\/span><\/li>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\">Despl\u00e1zate hasta \u201cConfiguraci\u00f3n de USB\u201d y haz clic en el s\u00edmbolo de m\u00e1s para expandir el men\u00fa. Luego selecciona \u201cConfiguraci\u00f3n de suspensi\u00f3n selectiva de USB\u201d y cambia la opci\u00f3n de \u201cHabilitado\u201d a \u201cDeshabilitado\u201d. Finalmente, haz clic en \u201cAplicar\u201d para que los cambios se guarden.<\/span><\/li>\n<\/ol>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><style>.vcex-heading.vcex_69e2081e8972e .vcex-heading-icon{color:#e31f26;}<\/style><h4 class=\"vcex-heading vcex-heading-plain vcex-module wpex-heading wpex-text-2xl wpex-h4 vcex_69e2081e8972e\"><span class=\"vcex-heading-inner wpex-inline-block\"><span class=\"vcex-heading-icon vcex-heading-icon-left vcex-icon-wrap wpex-mr-10\"><span aria-hidden=\"true\" class=\"fab fa-apple\"><\/span><\/span>Ahorro de energ\u00eda en macOS<\/span><\/h4>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<ol>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\">En macOS puedes ajustar la configuraci\u00f3n de energ\u00eda para los dispositivos USB accediendo primero a \u201cPreferencias del Sistema\u201d.<\/span><\/li>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\">Despu\u00e9s, haz clic en \u201cAhorro de energ\u00eda\u201d.<\/span><\/li>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\">Desde este men\u00fa puedes controlar ajustes que afectan al consumo energ\u00e9tico de los dispositivos USB, aunque estas opciones son mucho menos personalizables que en Windows.<\/span><\/li>\n<\/ol>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid wpex-relative\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><style>.vcex-image.vcex_69e2081e8a2d2 .vcex-image-img{border-radius:var(--wpex-rounded);}<\/style><figure class=\"vcex-image vcex-module vcex_69e2081e8a2d2\"><div class=\"vcex-image-inner wpex-relative wpex-inline-block\"><img width=\"2000\" height=\"859\" src=\"https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2024\/10\/Screenshot-2024-10-09-at-4.31.22\u202fPM-scaled.jpg\" class=\"vcex-image-img wpex-align-middle\" alt=\"The computer BIOS setup interface displays boot options, with UEFI highlighted. &#039;Secure Boot&#039; is enabled, and &#039;Load Legacy Option Rom&#039; is disabled. Boot priorities are listed: 1. Ubuntu, 2. Windows Boot Manager, enabling secure environments to potentially retrieve deleted images efficiently.\" decoding=\"async\" srcset=\"https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2024\/10\/Screenshot-2024-10-09-at-4.31.22\u202fPM-scaled.jpg 2000w, https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2024\/10\/Screenshot-2024-10-09-at-4.31.22\u202fPM-300x129.jpg 300w, https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2024\/10\/Screenshot-2024-10-09-at-4.31.22\u202fPM-1024x440.jpg 1024w, https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2024\/10\/Screenshot-2024-10-09-at-4.31.22\u202fPM-768x330.jpg 768w, https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2024\/10\/Screenshot-2024-10-09-at-4.31.22\u202fPM-1536x660.jpg 1536w, https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2024\/10\/Screenshot-2024-10-09-at-4.31.22\u202fPM-2048x880.jpg 2048w, https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2024\/10\/Screenshot-2024-10-09-at-4.31.22\u202fPM-18x8.jpg 18w\" sizes=\"(max-width: 2000px) 100vw, 2000px\" \/><\/div><\/figure><div class=\"vcex-spacing wpex-w-100 wpex-clear\" style=\"height:20px;\"><\/div><style>.vcex-heading.vcex_69e2081e8ac46 .vcex-heading-icon{color:#dd3333;}<\/style><h3 class=\"vcex-heading vcex-heading-plain vcex-module wpex-heading wpex-text-2xl wpex-h3 vcex_69e2081e8ac46\"><span class=\"vcex-heading-inner wpex-inline-block\"><span class=\"vcex-heading-icon vcex-heading-icon-left vcex-icon-wrap wpex-mr-10\">3.<\/span>Desactivar el proceso de arranque predeterminado<\/span><\/h3>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><span style=\"font-weight: 400;\">A veces, el proceso de arranque del firmware BIOS puede ignorar los discos duros externos conectados por USB, lo que significa que no se conectan correctamente a tu ordenador o port\u00e1til. Es un problema com\u00fan tanto con puertos USB\u202f2.0 como 3.0, por lo que cambiar el puerto en el que conectas tu dispositivo probablemente no lo solucionar\u00e1. En su lugar, si usas Windows, debes desactivar el arranque heredado (legacy boot) en la BIOS. Para ello:<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vcex-spacing wpex-w-100 wpex-clear\" style=\"height:20px;\"><\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid wpex-relative\"><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<ol>\n<li>Abre el \u201cAdministrador de dispositivos\u201d y haz doble clic en el disco duro externo afectado.<\/li>\n<li>Ve a la pesta\u00f1a \u201cDirectivas\u201d y aseg\u00farate de que est\u00e9 marcada la opci\u00f3n \u201cMejor rendimiento\u201d. Luego, activa la cach\u00e9 de escritura en el dispositivo.<\/li>\n<li>Haz clic en \u201cAceptar\u201d para aplicar los cambios.<\/li>\n<li>Lastly, head back to \u201cDevice Manager\u201d and right-click on the Intel 3.0 extension driver. Select \u201cUninstall.\u201d<\/li>\n<\/ol>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><span style=\"font-weight: 400;\">No existe un equivalente al proceso de arranque predeterminado en macOS, as\u00ed que si est\u00e1s utilizando un dispositivo Apple, tendr\u00e1s que omitir este paso.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid wpex-relative\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><style>.vcex-image.vcex_69e2081e8bdd0 .vcex-image-img{border-radius:var(--wpex-rounded);}<\/style><figure class=\"vcex-image vcex-module vcex_69e2081e8bdd0\"><div class=\"vcex-image-inner wpex-relative wpex-inline-block\"><img width=\"1418\" height=\"690\" src=\"https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2024\/10\/Screenshot-2024-10-09-at-4.39.17\u202fPM.jpg\" class=\"vcex-image-img wpex-align-middle\" alt=\"A screenshot of a Windows PC reveals the &quot;Windows (C:) Properties&quot; window. On the &quot;Tools&quot; tab, options for error checking and optimizing the drive are visible, offering potential solutions to retrieve deleted images. The desktop background features folders like Desktop, Documents, and Downloads.\" decoding=\"async\" srcset=\"https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2024\/10\/Screenshot-2024-10-09-at-4.39.17\u202fPM.jpg 1418w, https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2024\/10\/Screenshot-2024-10-09-at-4.39.17\u202fPM-300x146.jpg 300w, https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2024\/10\/Screenshot-2024-10-09-at-4.39.17\u202fPM-1024x498.jpg 1024w, https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2024\/10\/Screenshot-2024-10-09-at-4.39.17\u202fPM-768x374.jpg 768w, https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2024\/10\/Screenshot-2024-10-09-at-4.39.17\u202fPM-18x9.jpg 18w\" sizes=\"(max-width: 1418px) 100vw, 1418px\" \/><\/div><\/figure><div class=\"vcex-spacing wpex-w-100 wpex-clear\" style=\"height:20px;\"><\/div><h3 class=\"vcex-heading vcex-heading-plain vcex-module wpex-heading wpex-text-2xl wpex-h3\"><span class=\"vcex-heading-inner wpex-inline-block\"><span class=\"vcex-heading-icon vcex-heading-icon-left vcex-icon-wrap wpex-mr-10\">4.<\/span>Comprobar y reparar errores del disco duro<\/span><\/h3>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><span style=\"font-weight: 400;\">Si a\u00fan tienes desconexiones con tu disco duro externo, \u00a1no te rindas todav\u00eda! A\u00fan queda una \u00faltima soluci\u00f3n que puedes probar. Antes de intentar este paso de resoluci\u00f3n de problemas, es fundamental que tengas una copia de seguridad actualizada de tus datos. Verifica que hayas usado una de las opciones de respaldo que recomendamos anteriormente en el art\u00edculo. Reparar errores del disco duro puede provocar p\u00e9rdida de datos \u2014 y si no tienes respaldo, esa p\u00e9rdida ser\u00e1 permanente.\u00a0<\/span><\/p>\n<p class=\"translation-block\"><span style=\"font-weight: 400\">La raz\u00f3n por la que tu disco duro externo se desconecta aleatoriamente podr\u00eda ser <\/span><a href=\"https:\/\/www.howtogeek.com\/173463\/bad-sectors-explained-why-hard-drives-get-bad-sectors-and-what-you-can-do-about-it\/\" target=\"_self\"><span style=\"font-weight: 400\">sectores defectuosos<\/span><\/a><span style=\"font-weight: 400\"> en la unidad. Si ese es el caso, esos sectores provocan corrupci\u00f3n y mala conectividad. Pero si est\u00e1s usando un ordenador o port\u00e1til Windows, existe una funci\u00f3n integrada de comprobaci\u00f3n del disco que puede ayudarte a eliminar los sectores defectuosos del disco. A continuaci\u00f3n te explico c\u00f3mo usarla:<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vcex-spacing wpex-w-100 wpex-clear\" style=\"height:20px;\"><\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid wpex-relative\"><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<ol>\n<li>Abre \u201cEste equipo\u201d utilizando la barra de b\u00fasqueda del men\u00fa de inicio, haz clic derecho en la unidad que quieras comprobar y selecciona \u201cPropiedades\u201d.<\/li>\n<li>Selecciona la pesta\u00f1a \u201cHerramientas\u201d y haz clic en \u201cComprobar\u201d.<\/li>\n<li>Aparecer\u00e1 una ventana de \u201cOpciones de disco\u201d. Marca \u201cCorregir autom\u00e1ticamente los errores del sistema de archivos\u201d y despu\u00e9s \u201cBuscar e intentar recuperar los sectores defectuosos\u201d.<\/li>\n<li>Haz clic en \u201cIniciar\u201d para comenzar el proceso de reparaci\u00f3n.<\/li>\n<\/ol>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p class=\"translation-block\"><span style=\"font-weight: 400\">Si usas un dispositivo con macOS como un ordenador Apple Mac o un MacBook, puedes usar <\/span><a href=\"https:\/\/support.apple.com\/guide\/disk-utility\/dskutl1040\/mac\" target=\"_self\"><span style=\"font-weight: 400\">\u201cPrimeros Auxilios\u201d<\/span><\/a><span style=\"font-weight: 400\"> para realizar reparaciones similares. Simplemente abre \u201cUtilidad de Discos\u201d desde el men\u00fa de \u201cAplicaciones\u201d, selecciona tu disco duro externo y ejecuta \u201cPrimeros Auxilios\u201d para verificar y reparar los errores del disco.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid vc_row-o-equal-height vc_row-o-content-middle vc_row-flex wpex-vc-full-width-row wpex-vc-full-width-row--no-padding wpex-relative tablet-fullwidth-columns\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_10 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey wpb_content_element  wpb_content_element\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span class=\"vc_sep_line\"><\/span><\/span>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid wpex-relative\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><h2 class=\"vcex-heading vcex-heading-plain vcex-module wpex-heading wpex-text-2xl wpex-h2\"><span class=\"vcex-heading-inner wpex-inline-block\">Conf\u00eda en los expertos para garantizar la seguridad de tus datos<\/span><\/h2><div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid vc_row-o-content-middle vc_row-flex wpex-relative\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><span style=\"font-weight: 400;\">Lidiar con la frustraci\u00f3n de un disco duro externo que se desconecta constantemente puede interrumpir gravemente tu flujo de trabajo y generar estr\u00e9s por la posible p\u00e9rdida de datos valiosos. Sin embargo, siguiendo los pasos de soluci\u00f3n que se detallan en esta publicaci\u00f3n, puedes abordar el problema y, con suerte, recuperar el acceso fiable a tu dispositivo de almacenamiento.\u00a0<\/span><\/p>\n<p class=\"translation-block\"><span style=\"font-weight: 400\"><strong>Si has probado todos los m\u00e9todos que hemos recomendado y el problema persiste, puede que sea momento de acudir a un experto.<\/strong> En DriveSavers comprendemos la importancia de contar con un acceso confiable a tus datos, y nuestro equipo de especialistas en recuperaci\u00f3n est\u00e1 aqu\u00ed para ayudarte en cada paso del proceso de recuperaci\u00f3n de los datos que podr\u00edan haberse perdido en tu disco externo. Con el uso de equipos y t\u00e9cnicas de \u00faltima generaci\u00f3n, logramos resolver incluso los casos m\u00e1s complejos, y siempre estamos disponibles para entender tu situaci\u00f3n y ofrecerte soluciones personalizadas seg\u00fan tus necesidades.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid vc_row-o-equal-height vc_row-o-content-middle vc_row-flex wpex-vc-full-width-row wpex-vc-full-width-row--no-padding wpex-relative tablet-fullwidth-columns\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_10 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey wpb_content_element  wpb_content_element\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span class=\"vc_sep_line\"><\/span><\/span>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid wpex-relative\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>When it comes to your external hard disk drive or solid-state drive (SSD), dealing with constant disconnecting issues can be equally annoying, particularly when you\u2019re trying to access important data. <\/p>","protected":false},"author":25,"featured_media":74860,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[264],"tags":[481,284],"post_series":[],"class_list":["post-55836","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-hdd","tag-ssd","entry","has-media"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How To Fix Hard Drive Disconnecting Issues | DriveSavers<\/title>\n<meta name=\"description\" content=\"Learn expert tips to fix an external hard drive that keeps disconnecting. Contact DriveSavers today for a free estimate.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/drivesaversdatarecovery.com\/es-es\/blog\/how-to-fix-an-external-hard-drive-that-keeps-disconnecting\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Fix an External Hard Drive that Keeps Disconnecting\" \/>\n<meta property=\"og:description\" content=\"When it comes to your external hard disk drive or solid-state drive (SSD), dealing with constant disconnecting issues can be equally annoying, particularly when you\u2019re trying to access important data.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/drivesaversdatarecovery.com\/es-es\/blog\/how-to-fix-an-external-hard-drive-that-keeps-disconnecting\/\" \/>\n<meta property=\"og:site_name\" content=\"DriveSavers Data Recovery Services\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/DriveSavers\" \/>\n<meta property=\"article:published_time\" content=\"2024-10-10T08:00:43+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-12T14:57:44+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2024\/10\/External-Drive-Constantly-Disconnecting.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"627\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Mike Cobb\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@drivesavers\" \/>\n<meta name=\"twitter:site\" content=\"@drivesavers\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mike Cobb\" \/>\n\t<meta name=\"twitter:label2\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data2\" content=\"8 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"TechArticle\",\"@id\":\"https:\\\/\\\/drivesaversdatarecovery.com\\\/blog\\\/how-to-fix-an-external-hard-drive-that-keeps-disconnecting\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/drivesaversdatarecovery.com\\\/blog\\\/how-to-fix-an-external-hard-drive-that-keeps-disconnecting\\\/\"},\"author\":{\"name\":\"Mike Cobb\",\"@id\":\"https:\\\/\\\/drivesaversdatarecovery.com\\\/#\\\/schema\\\/person\\\/71a038c3b180b1f2df821d2b015b8ee6\"},\"headline\":\"How to Fix an External Hard Drive that Keeps Disconnecting\",\"datePublished\":\"2024-10-10T08:00:43+00:00\",\"dateModified\":\"2026-03-12T14:57:44+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/drivesaversdatarecovery.com\\\/blog\\\/how-to-fix-an-external-hard-drive-that-keeps-disconnecting\\\/\"},\"wordCount\":2038,\"publisher\":{\"@id\":\"https:\\\/\\\/drivesaversdatarecovery.com\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/drivesaversdatarecovery.com\\\/blog\\\/how-to-fix-an-external-hard-drive-that-keeps-disconnecting\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/drivesaversdatarecovery.com\\\/wp-content\\\/uploads\\\/2024\\\/10\\\/External-Drive-Constantly-Disconnecting.jpg\",\"keywords\":[\"HDD\",\"SSD\"],\"articleSection\":[\"DriveSavers Blog\"],\"inLanguage\":\"es\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/drivesaversdatarecovery.com\\\/blog\\\/how-to-fix-an-external-hard-drive-that-keeps-disconnecting\\\/\",\"url\":\"https:\\\/\\\/drivesaversdatarecovery.com\\\/blog\\\/how-to-fix-an-external-hard-drive-that-keeps-disconnecting\\\/\",\"name\":\"How To Fix Hard Drive Disconnecting Issues | DriveSavers\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/drivesaversdatarecovery.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/drivesaversdatarecovery.com\\\/blog\\\/how-to-fix-an-external-hard-drive-that-keeps-disconnecting\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/drivesaversdatarecovery.com\\\/blog\\\/how-to-fix-an-external-hard-drive-that-keeps-disconnecting\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/drivesaversdatarecovery.com\\\/wp-content\\\/uploads\\\/2024\\\/10\\\/External-Drive-Constantly-Disconnecting.jpg\",\"datePublished\":\"2024-10-10T08:00:43+00:00\",\"dateModified\":\"2026-03-12T14:57:44+00:00\",\"description\":\"Learn expert tips to fix an external hard drive that keeps disconnecting. 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