{"id":87255,"date":"2026-10-21T10:50:50","date_gmt":"2026-10-21T17:50:50","guid":{"rendered":"https:\/\/drivesaversdatarecovery.com\/?p=87255"},"modified":"2026-10-22T12:41:36","modified_gmt":"2026-10-22T19:41:36","slug":"recovering-critical-municipal-data-without-paying-a-ransom","status":"publish","type":"post","link":"https:\/\/drivesaversdatarecovery.com\/en-gb\/case-studies\/recovering-critical-municipal-data-without-paying-a-ransom\/","title":{"rendered":"Recovering Critical Municipal Data Without Paying a Ransom"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div id=\"case-study-image-and-title\" class=\"vc_section blog-header-top-padding vc_custom_1743006484198 wpex-vc-full-width-section wpex-vc-full-width-section--centered wpex-relative wpex-vc_section-has-fill wpex-vc-reset-negative-margin\"><div class=\"vc_row wpb_row vc_row-fluid wpex-relative no-bottom-margins\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_raw_code wpb_raw_html wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t  <style>\n\n.vcex-video.wpex-bg-black {\n  border-radius: 15px;\n  overflow: hidden;\n}\n\n.vcex-video-inner video {\n  border-radius: 15px;\n}\n\n.case-study-video {\nborder-radius: 15px !important;\n}\n\n.cs-red-heading {\n      color: #EC0912;\nfont-weight: 600;\n    }\n.vcex-heading-inner {\nmargin-bottom:12px;\n}\n        .single-post-title {\n            display: none;\n        }\n    ul.meta {\n       display:none;\n        }\n\n.parent-div {\n  display: flex !important;       \/* Lay the items out in a row by default (desktop) *\/\n  flex-wrap: nowrap !important;   \/* Prevent wrapping on large screens *\/\n}\n\n\/* When the screen is below, say, 768px, wrap and make each child 50% width *\/\n@media (max-width: 768px) {\n  .parent-div {\n    flex-wrap: wrap !important;   \/* Allow wrapping on smaller screens (mobile) *\/\nfont-size: 15px !important;\n  }\n  .parent-div > div {\n    width: 50% !important;        \/* 2 columns (two items per row) *\/\n    box-sizing: border-box !important; \n  }\n.cs-quote-headshot {text-align: center;margin-bottom:13px;}\n.cs-quote-box {\n    margin-left: 30px;\n    margin-right: 30px;\n\n}\n.cs-quote-headshot-image {\nmax-width: 170px;\nmargin-bottom:13px;\nmargin: auto;\n}\n.cs-quote-nametitle {\ntext-align: center !important;\nalign-items: center !important;\n}\n\n}\n\n.cs-main-image-header .wpex-p-30 {\n    padding: 0 !important;\n    padding-left: 3% !important;\npadding-bottom: 3% !important;\n}\n\n.cs-main-image-header .wpex-items-center {\n    align-items: end !important;\n}\n\n@media screen and (max-width: 1300px) {\n    .cs-main-image-header .vcex-ib-content .vcex-ib-title {\n        font-size: 3.5vw !important;\n    }\n\n    .cs-main-image-header .vcex-ib-content .vcex-ib-caption {\n        font-size: 5.5vw !important;\n    }\n}\n\n.cs-main-image-header .vcex-ib-content {\n text-shadow: 0 0 10px #000; \n}\n\n.vc_custom_1743006484198 {\n    margin-top: -10px !important;\n    padding-bottom: 4% !important;\n    background-color: #000000 !important;\n}\n\n.case-study-image-and-title\n{\n    margin-top: -10px !important;\n    padding-bottom: 4% !important;\n    background-color: #000000 !important;\n}\n.blog-header-top-padding\n\n{\n    margin-top: -10px !important;\n    padding-bottom: 4% !important;\n    background-color: #000000 !important;\n}\n  <\/style>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid vc_custom_1764869151897 wpex-relative no-bottom-margins\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><style>.vcex-image-banner.vcex_6ada918f9776f .vcex-ib-title{color:#fefefe;font-size:45px;font-family:'DM Sans', sans-serif;font-weight:600;}.vcex-image-banner.vcex_6ada918f9776f .vcex-ib-caption{color:#ffffff;font-size:65px;font-family:'DM Sans', sans-serif;font-weight:600;}<\/style><div class=\"vcex-module vcex-image-banner wpex-flex wpex-flex-col wpex-w-100 wpex-justify-center wpex-relative wpex-overflow-hidden wpex-bg-gray-900 wpex-text-white wpex-hover-text-white wpex-text-left wpex-rounded-md vcex-has-img-tag cs-main-image-header vcex_6ada918f9776f\"><img  src=\"https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2026\/10\/Recovering-Critical-Municipal-Data-Without-Paying-a-Ransom-1.png\" class=\"vcex-ib-img wpex-block wpex-transition-all wpex-duration-500\" alt=\"\"><div class=\"vcex-ib-content-wrap wpex-w-100 wpex-transition-all wpex-duration-500 wpex-absolute wpex-inset-0 wpex-flex wpex-items-center wpex-p-30\"><div class=\"vcex-ib-content wpex-flex-grow wpex-mr-auto\"><h3 class=\"vcex-ib-title wpex-heading\">Recovering Critical Municipal Data<\/h3><div class=\"vcex-ib-caption wpex-text-lg wpex-last-mb-0\">Without Paying a Ransom<\/div><\/div><\/div><\/div><div class=\"vcex-spacing wpex-w-100 wpex-clear\" style=\"height:35px;\"><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid parent-div wpex-relative\"><div class=\"wpb_column vc_column_container vc_col-sm-3\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div style=\"color:#ffffff;\" class=\"wpb_text_column has-custom-color wpex-child-inherit-color wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p class=\"translation-block\"><strong>Client:<\/strong><br>\r\n<span style=\"font-size: .8em;\">Municipality<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-3\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div style=\"color:#ffffff;\" class=\"wpb_text_column has-custom-color wpex-child-inherit-color wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p class=\"translation-block\"><strong>Environment:<\/strong><br>\r\n<span style=\"font-size: .8em;\">Dell, Synology, and TrueNAS storage with Veeam backups<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-3\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div style=\"color:#ffffff;\" class=\"wpb_text_column has-custom-color wpex-child-inherit-color wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong>Recovery Challenges:<\/strong><br \/>\n<span style=\"font-size: .8em;\">Deleted backups, partial overwriting, factory reset, and file-system damage<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-3\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div style=\"color:#ffffff;letter-spacing:var(--wpex-tracking-tight);\" class=\"wpb_text_column has-custom-color wpex-child-inherit-color wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p class=\"translation-block\"><strong>Results:<\/strong><br>\r\n<span style=\"font-size: .8em;\">Ten backup datasets recovered, including a 34TB file-server backup; six additional application backups recovered at 99\u2013100%<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid wpex-relative no-bottom-margins\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div style=\"color:#ffffff;font-size:18px;\" class=\"wpb_text_column has-custom-color wpex-child-inherit-color wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>A municipality faced a ransomware demand with its production virtual machines encrypted and multiple backup systems compromised. The backups intended to provide a way back had been deleted, partially overwritten, or left inaccessible. Recovering the municipality\u2019s critical data without paying the ransom required finding usable data within that damaged backup infrastructure.<\/p>\n<p>DriveSavers recovered a 34TB file-server backup, access-control data, two web-server virtual disks, and six additional application backups. The municipality ultimately confirmed that all needed data had been recovered, providing an alternative to paying the attackers.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><div id=\"case-study-blurb-and-scenario\" class=\"vc_section vc_custom_1772461320762 wpex-relative\"><div id=\"video\" class=\"vc_row wpb_row vc_row-fluid vc_row-o-content-middle vc_row-flex wpex-relative no-bottom-margins\"><div class=\"wpb_column vc_column_container vc_col-sm-12\" id=\"video\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><style>.vcex-heading.vcex_6ada918f9a550{color:#3e3d3e;font-size:35px;font-weight:400;}@media (max-width:1024px){.vcex-heading.vcex_6ada918f9a550{font-size:25px;}}@media (max-width:959px){.vcex-heading.vcex_6ada918f9a550{font-size:25px;}}@media (max-width:767px){.vcex-heading.vcex_6ada918f9a550{font-size:25px;}}@media (max-width:479px){.vcex-heading.vcex_6ada918f9a550{font-size:25px;}}<\/style><div class=\"vcex-heading vcex-heading-plain vcex-module wpex-heading wpex-text-2xl wpex-div vcex_6ada918f9a550 translation-block\"><span class=\"vcex-heading-inner wpex-inline-block\"><strong><span style=\"color: #e31f26\">The Data Loss<\/span><\/strong> Situation<\/span><\/div>\n\t<div style=\"color:#6f737e;font-size:18px;\" class=\"wpb_text_column has-custom-color wpex-child-inherit-color wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>The attack affected both production storage and several layers of backups. Virtual machines on a Dell SAN were encrypted, while the systems holding backup data presented different obstacles to recovery.<\/p>\n<p>A Dell server running Veeam remained accessible, but its 20TB backup volume could not be opened normally. Remote evaluation found that approximately 33% of the volume had been overwritten with zeros.<\/p>\n<p>An eight-drive TrueNAS system holding backup copies showed an empty file system after its contents were deleted. A 24-drive Synology had been factory reset. Another Synology contained surviving Veeam backup files, but missing components prevented successful imports.<\/p>\n<p>The municipality had multiple potential recovery sources, but no straightforward path to restoring its critical data. Engineers needed to determine what remained on the underlying storage and which sources could yield the backups the customer needed.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><div id=\"case-study-solution\" class=\"vc_section wpex-relative\"><div class=\"vc_row wpb_row vc_row-fluid vc_row-o-content-middle vc_row-flex wpex-relative no-bottom-margins\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_empty_space\"   style=\"height: 40px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><style>.vcex-heading.vcex_6ada918f9b704{color:#3e3d3e;font-size:35px;font-weight:400;}@media (max-width:1024px){.vcex-heading.vcex_6ada918f9b704{font-size:25px;}}@media (max-width:959px){.vcex-heading.vcex_6ada918f9b704{font-size:25px;}}@media (max-width:767px){.vcex-heading.vcex_6ada918f9b704{font-size:25px;}}@media (max-width:479px){.vcex-heading.vcex_6ada918f9b704{font-size:25px;}}<\/style><div class=\"vcex-heading vcex-heading-plain vcex-module wpex-heading wpex-text-2xl wpex-div vcex_6ada918f9b704 translation-block\"><span class=\"vcex-heading-inner wpex-inline-block\">Recovery <strong><span style=\"color: #e31f26\">Process<\/span><\/strong><\/span><\/div>\n\t<div style=\"color:#6f737e;font-size:18px;\" class=\"wpb_text_column has-custom-color wpex-child-inherit-color wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>DriveSavers reviewed the environment with the municipality and its incident response provider, identifying which systems could be evaluated remotely and which required laboratory examination. The municipality established its priorities so engineers could focus first on its most important datasets.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 20px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid vc_custom_1769696500023 vc_row-o-equal-height vc_row-flex wpex-relative wpex-vc-has-custom-column-spacing wpex-vc-column-spacing-20 wpex-vc_row-has-fill no-bottom-margins wpex-vc-reset-negative-margin\"><div class=\"wpb_column vc_column_container vc_col-sm-4 wpex-vc_col-has-fill\"><div style=\"border-color:#000000!important;\" class=\"vc_column-inner vc_custom_1772463581734\"><div class=\"wpb_wrapper\"><style>.vcex-icon-box.vcex_6ada918f9c85d .vcex-icon-box-content{color:#6f737e;}.vcex-icon-box.vcex_6ada918f9c85d .vcex-icon-box-heading{color:#f60000;}.vcex-icon-box.vcex_6ada918f9c85d .vcex-icon-box-icon{color:#f60000;}<\/style><div class=\"vcex-module vcex-icon-box vcex-icon-box-two wpex-block wpex-text-center vcex_6ada918f9c85d\"><div class=\"vcex-icon-box-symbol vcex-icon-box-symbol--icon wpex-mb-20\"><div class=\"vcex-icon-box-icon wpex-items-center wpex-justify-center wpex-child-inherit-color wpex-text-center wpex-leading-none wpex-inline-flex wpex-text-1\"><span class=\"wpex-flex fa fa-solid fa-star\" aria-hidden=\"true\"><\/span><\/div><\/div><div class=\"vcex-icon-box-text\"><h2 class=\"vcex-icon-box-heading wpex-heading wpex-text-md wpex-mb-10\">Recovering the Priority Backups<\/h2><div class=\"vcex-icon-box-content wpex-last-mb-0 wpex-clr\"><p style=\"text-align: left\">The factory-reset Synology contained 24 drives configured as two 12-drive RAID 6 arrays. Laboratory analysis identified damage to the BTRFS file system, but scans located Veeam backups for the municipality\u2019s priority file server and access-control system.<\/p>\n<p style=\"text-align: left\">Engineers extracted the approximately 34TB file-server backup and the 46GB access-control backup.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-4 wpex-vc_col-has-fill\"><div style=\"border-color:#000000!important;\" class=\"vc_column-inner vc_custom_1772463589139\"><div class=\"wpb_wrapper\"><style>.vcex-icon-box.vcex_6ada918f9d4ff .vcex-icon-box-content{color:#6f737e;}.vcex-icon-box.vcex_6ada918f9d4ff .vcex-icon-box-heading{color:#f60000;}.vcex-icon-box.vcex_6ada918f9d4ff .vcex-icon-box-icon{color:#f60000;}<\/style><div class=\"vcex-module vcex-icon-box vcex-icon-box-two wpex-block wpex-text-center vcex_6ada918f9d4ff\"><div class=\"vcex-icon-box-symbol vcex-icon-box-symbol--icon wpex-mb-20\"><div class=\"vcex-icon-box-icon wpex-items-center wpex-justify-center wpex-child-inherit-color wpex-text-center wpex-leading-none wpex-inline-flex wpex-text-1\"><span class=\"wpex-flex fa fa-solid fa-server\" aria-hidden=\"true\"><\/span><\/div><\/div><div class=\"vcex-icon-box-text\"><h2 class=\"vcex-icon-box-heading wpex-heading wpex-text-md wpex-mb-10\">Recovering Two Web Servers<\/h2><div class=\"vcex-icon-box-content wpex-last-mb-0 wpex-clr\"><p style=\"text-align: left\">The TrueNAS system contained eight drives in a RAID 5 configuration using the ZFS file system. Scans located two web-server backups of approximately 32GB and 2.1GB.<\/p>\n<p style=\"text-align: left\">Additional development work enabled engineers to recover both web-server virtual disks with only minor damage.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-4 wpex-vc_col-has-fill\"><div style=\"background-color:#f2f2f200!important;border-color:#000000!important;\" class=\"vc_column-inner vc_custom_1792605336924\"><div class=\"wpb_wrapper\"><style>.vcex-icon-box.vcex_6ada918f9e14b .vcex-icon-box-content{color:#6f737e;}.vcex-icon-box.vcex_6ada918f9e14b .vcex-icon-box-heading{color:#f60000;}.vcex-icon-box.vcex_6ada918f9e14b .vcex-icon-box-icon{color:#f60000;}<\/style><div class=\"vcex-module vcex-icon-box vcex-icon-box-two wpex-block wpex-text-center vcex_6ada918f9e14b\"><div class=\"vcex-icon-box-symbol vcex-icon-box-symbol--icon wpex-mb-20\"><div class=\"vcex-icon-box-icon wpex-items-center wpex-justify-center wpex-child-inherit-color wpex-text-center wpex-leading-none wpex-inline-flex wpex-text-1\"><span class=\"wpex-flex fa fa-solid fa-recycle\" aria-hidden=\"true\"><\/span><\/div><\/div><div class=\"vcex-icon-box-text\"><h2 class=\"vcex-icon-box-heading wpex-heading wpex-text-md wpex-mb-10\">Expanding the Recovery<\/h2><div class=\"vcex-icon-box-content wpex-last-mb-0 wpex-clr\"><p style=\"text-align: left;letter-spacing: -0.025em\">The municipality then requested six additional application backups covering court-management software, geographic information systems, and a message archive.<\/p>\n<p style=\"text-align: left;letter-spacing: -0.025em\">Engineers located all six on the 24-drive Synology and completed their extraction. These included GIS hosting, portal, SQL, and web backups, along with the court-management and message-archiving backups. Three were recovered in full, and three were each 99% recovered.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div id=\"case-study-results\" class=\"vc_section vc_custom_1772464064344 wpex-vc-full-width-section wpex-vc-full-width-section--centered wpex-relative wpex-vc_section-has-fill wpex-vc-reset-negative-margin\"><div class=\"vc_row wpb_row vc_row-fluid vc_row-o-content-middle vc_row-flex wpex-relative no-bottom-margins\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_empty_space\"   style=\"height: 40px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><style>.vcex-heading.vcex_6ada918f9f288{color:#3e3d3e;font-size:35px;font-weight:400;}@media (max-width:1024px){.vcex-heading.vcex_6ada918f9f288{font-size:25px;}}@media (max-width:959px){.vcex-heading.vcex_6ada918f9f288{font-size:25px;}}@media (max-width:767px){.vcex-heading.vcex_6ada918f9f288{font-size:25px;}}@media (max-width:479px){.vcex-heading.vcex_6ada918f9f288{font-size:25px;}}<\/style><div class=\"vcex-heading vcex-heading-plain vcex-module wpex-heading wpex-text-2xl wpex-div vcex_6ada918f9f288 translation-block\"><span class=\"vcex-heading-inner wpex-inline-block\">Recovery <strong><span style=\"color: #e31f26\">Results<\/span><\/strong><\/span><\/div>\n\t<div style=\"color:#6f737e;font-size:18px;\" class=\"wpb_text_column has-custom-color wpex-child-inherit-color wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Data was delivered in stages through electronic transfers and shipped storage devices as the recovery progressed. The municipality confirmed that all needed data had been successfully recovered without paying the ransom.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 20px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid wpex-relative no-bottom-margins\"><div class=\"wpb_column vc_column_container vc_col-sm-1\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-10\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_raw_code wpb_raw_html wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<!-- ===================== Recovering Critical Municipal Data Without Paying a Ransom Data\/Result Table ===================== -->\n\n<div class=\"rnptds-wrap\">\n  <div class=\"rnptds-table\" id=\"rnptdsTable2\">\n\n    <!-- HEADER ROW -->\n    <div class=\"rnptds-row rnptds-header-row\">\n      <div class=\"rnptds-cell rnptds-head\">Recovered Data<\/div>\n      <div class=\"rnptds-cell rnptds-head\">Result<\/div>\n    <\/div>\n\n    <div class=\"rnptds-row rnptds-shade\">\n      <div class=\"rnptds-cell rnptds-label\">Priority file-server backup<\/div>\n      <div class=\"rnptds-cell rnptds-value\">Approximately 34TB extracted<\/div>\n    <\/div>\n\n    <div class=\"rnptds-row\">\n      <div class=\"rnptds-cell rnptds-label\">Access-control backup<\/div>\n      <div class=\"rnptds-cell rnptds-value\">46GB extracted<\/div>\n    <\/div>\n\n    <div class=\"rnptds-row rnptds-shade\">\n      <div class=\"rnptds-cell rnptds-label\">Two web-server virtual disks<\/div>\n      <div class=\"rnptds-cell rnptds-value\">Recovered with only minor damage<\/div>\n    <\/div>\n\n    <div class=\"rnptds-row\">\n      <div class=\"rnptds-cell rnptds-label\">GIS hosting, SQL, and web backups<\/div>\n      <div class=\"rnptds-cell rnptds-value\">100% of each recovered<\/div>\n    <\/div>\n\n    <div class=\"rnptds-row rnptds-shade\">\n      <div class=\"rnptds-cell rnptds-label\">GIS portal, court-management, and message-archive backups<\/div>\n      <div class=\"rnptds-cell rnptds-value\">99% of each recovered<\/div>\n    <\/div>\n\n  <\/div>\n<\/div>\n\n<style>\n  .rnptds-wrap {\n    --rnptds-line: #7a7a7a;\n    --rnptds-red: #E31F26;\n    --rnptds-label: #6F737E;\n    width: 100%;\n    overflow-x: auto;\n    -webkit-overflow-scrolling: touch;\n    box-sizing: border-box;\n    font-family: \"DM Sans\", sans-serif;\n  }\n  .rnptds-wrap * { box-sizing: border-box; }\n\n  .rnptds-table {\n    display: table;\n    width: 100%;\n    min-width: 500px;\n    border-collapse: separate;\n    border-spacing: 0;\n    border: 1px solid var(--rnptds-line);\n    border-radius: 15px;\n    overflow: hidden;\n  }\n\n  .rnptds-row {\n    display: table-row;\n  }\n\n  .rnptds-cell {\n    display: table-cell;\n    vertical-align: middle;\n    padding: 14px 18px;\n    border-bottom: 1px solid var(--rnptds-line);\n    border-right: 1px solid var(--rnptds-line);\n    text-align: left;\n    font-size: 18px;\n    font-family: \"DM Sans\", sans-serif;\n    background: transparent;\n  }\n\n  .rnptds-cell:last-child { border-right: none; }\n  .rnptds-row:last-child .rnptds-cell { border-bottom: none; }\n\n  .rnptds-cell:first-child { width: 62%; }\n\n  .rnptds-label { color: var(--rnptds-label); font-weight: 500; }\n  .rnptds-value { color: var(--rnptds-label); font-weight: 600; }\n\n  .rnptds-head {\n    background: transparent;\n    font-size: 20px;\n    font-weight: 700;\n    color: #e31f26;\n  }\n<\/style>\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-1\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><\/div><\/div><div id=\"case-study-takeaways\" class=\"vc_section vc_custom_1772464095377 vc_section-o-content-middle vc_section-flex wpex-vc-full-width-section wpex-vc-full-width-section--centered wpex-relative wpex-vc_section-has-fill wpex-vc-reset-negative-margin\"><div class=\"vc_row wpb_row vc_row-fluid vc_row-o-content-middle vc_row-flex wpex-relative no-bottom-margins\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_empty_space\"   style=\"height: 40px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><style>.vcex-heading.vcex_6ada918fa0f09{color:#3e3d3e;font-size:35px;font-weight:400;}@media (max-width:1024px){.vcex-heading.vcex_6ada918fa0f09{font-size:25px;}}@media (max-width:959px){.vcex-heading.vcex_6ada918fa0f09{font-size:25px;}}@media (max-width:767px){.vcex-heading.vcex_6ada918fa0f09{font-size:25px;}}@media (max-width:479px){.vcex-heading.vcex_6ada918fa0f09{font-size:25px;}}<\/style><div class=\"vcex-heading vcex-heading-plain vcex-module wpex-heading wpex-text-2xl wpex-div vcex_6ada918fa0f09 translation-block\"><span class=\"vcex-heading-inner wpex-inline-block\"><span class=\"cs-red-heading\">Recovery<\/span> Summary<\/span><\/div>\n\t<div style=\"color:#6f737e;\" class=\"wpb_text_column has-custom-color wpex-child-inherit-color wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>The path to recovery lay in backup data that survived the attack but was no longer accessible through normal restoration methods. Finding and extracting that data required work across multiple storage platforms, RAID configurations, and file systems.<\/p>\n<p>By working through damaged backup systems and prioritizing the municipality\u2019s most critical data, DriveSavers recovered everything the customer identified as needed, turning compromised backups into a path forward after the attack.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 40px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid vc_custom_1776873720672 wpex-relative wpex-vc_row-has-fill no-bottom-margins wpex-vc-reset-negative-margin\" style=\"border-color:#000000!important;\"><div class=\"wpb_column vc_column_container vc_col-sm-12 wpex-vc_col-has-fill\"><div class=\"vc_column-inner vc_custom_1760029818507\"><div class=\"wpb_wrapper\">\n\t<div style=\"color:#6f737e;\" class=\"wpb_text_column has-custom-color wpex-child-inherit-color wpb_content_element vc_custom_1790194379795\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p style=\"text-align: center;\" class=\"translation-block\"><strong>Facing a similar situation? <a href=\"\/en-gb\/contact\/\" target=\"_self\">Contact DriveSavers<\/a> at&nbsp;<a href=\"tel:+18882822227\" target=\"_self\">1 (888) 282-2227<\/a>.<\/strong><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Ransomware hit a city\u2019s servers and backups. See how DriveSavers recovered a 34TB file-server backup and critical data from damaged Synology and TrueNAS storage.<\/p>","protected":false},"author":53,"featured_media":87287,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"inline_featured_image":false,"footnotes":""},"categories":[10559],"tags":[221],"post_series":[],"class_list":["post-87255","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-studies","tag-ransomware","entry","has-media"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.2 (Yoast SEO v28.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Recovering Critical Municipal Data Without Paying a Ransom<\/title>\n<meta name=\"description\" content=\"Ransomware hit a city\u2019s servers and backups. See how DriveSavers recovered a 34TB file-server backup and critical data from damaged Synology and TrueNAS storage.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/drivesaversdatarecovery.com\/en-gb\/case-studies\/recovering-critical-municipal-data-without-paying-a-ransom\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Case Study: Overwritten Crypto Wallet Key Recovered\" \/>\n<meta property=\"og:description\" content=\"Learn how DriveSavers recovered an overwritten NEO\/Neon wallet private key from Apple Notes database artifacts on a MacBook Air.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/drivesaversdatarecovery.com\/en-gb\/case-studies\/recovering-critical-municipal-data-without-paying-a-ransom\/\" \/>\n<meta property=\"og:site_name\" content=\"DriveSavers Data Recovery Services\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/DriveSavers\" \/>\n<meta property=\"article:published_time\" content=\"2026-10-21T17:50:50+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-10-22T19:41:36+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2026\/10\/EN-Recovering-Critical-Municipal-Data-Without-Paying-a-Ransom-.png\" \/>\n\t<meta property=\"og:image:width\" content=\"900\" \/>\n\t<meta property=\"og:image:height\" content=\"470\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Andy Maus\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"Case Study: Overwritten Crypto Wallet Key Recovered\" \/>\n<meta name=\"twitter:description\" content=\"Learn how DriveSavers recovered an overwritten NEO\/Neon wallet private key from Apple Notes database artifacts on a MacBook Air.\" \/>\n<meta name=\"twitter:creator\" content=\"@drivesavers\" \/>\n<meta name=\"twitter:site\" content=\"@drivesavers\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Andy Maus\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"TechArticle\",\"@id\":\"https:\\\/\\\/drivesaversdatarecovery.com\\\/case-studies\\\/recovering-critical-municipal-data-without-paying-a-ransom\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/drivesaversdatarecovery.com\\\/case-studies\\\/recovering-critical-municipal-data-without-paying-a-ransom\\\/\"},\"author\":{\"name\":\"Andy Maus\",\"@id\":\"https:\\\/\\\/drivesaversdatarecovery.com\\\/#\\\/schema\\\/person\\\/d294f7f00d1aee169b2910510fa7e092\"},\"headline\":\"Recovering Critical Municipal Data Without Paying a Ransom\",\"datePublished\":\"2026-10-21T17:50:50+00:00\",\"dateModified\":\"2026-10-22T19:41:36+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/drivesaversdatarecovery.com\\\/case-studies\\\/recovering-critical-municipal-data-without-paying-a-ransom\\\/\"},\"wordCount\":2288,\"publisher\":{\"@id\":\"https:\\\/\\\/drivesaversdatarecovery.com\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/drivesaversdatarecovery.com\\\/case-studies\\\/recovering-critical-municipal-data-without-paying-a-ransom\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/drivesaversdatarecovery.com\\\/wp-content\\\/uploads\\\/2026\\\/10\\\/EN-Recovering-Critical-Municipal-Data-Without-Paying-a-Ransom-.png\",\"keywords\":[\"ransomware\"],\"articleSection\":[\"Case Studies\"],\"inLanguage\":\"en-GB\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/drivesaversdatarecovery.com\\\/case-studies\\\/recovering-critical-municipal-data-without-paying-a-ransom\\\/\",\"url\":\"https:\\\/\\\/drivesaversdatarecovery.com\\\/case-studies\\\/recovering-critical-municipal-data-without-paying-a-ransom\\\/\",\"name\":\"Recovering Critical Municipal Data Without Paying a Ransom\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/drivesaversdatarecovery.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/drivesaversdatarecovery.com\\\/case-studies\\\/recovering-critical-municipal-data-without-paying-a-ransom\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/drivesaversdatarecovery.com\\\/case-studies\\\/recovering-critical-municipal-data-without-paying-a-ransom\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/drivesaversdatarecovery.com\\\/wp-content\\\/uploads\\\/2026\\\/10\\\/EN-Recovering-Critical-Municipal-Data-Without-Paying-a-Ransom-.png\",\"datePublished\":\"2026-10-21T17:50:50+00:00\",\"dateModified\":\"2026-10-22T19:41:36+00:00\",\"description\":\"Ransomware hit a city\u2019s servers and backups. 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