{"id":79583,"date":"2025-08-21T06:58:41","date_gmt":"2025-08-21T13:58:41","guid":{"rendered":"https:\/\/drivesaversdatarecovery.com\/?p=79583"},"modified":"2026-03-05T02:51:29","modified_gmt":"2026-03-05T10:51:29","slug":"featured-on-built-in-lessons-learned-from-a-citys-cyber-attack","status":"publish","type":"post","link":"https:\/\/drivesaversdatarecovery.com\/en-gb\/press-coverage\/featured-on-built-in-lessons-learned-from-a-citys-cyber-attack\/","title":{"rendered":"Featured on Built In: Lessons Learned From a City&#8217;s Cyber Attack"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div id=\"press-coverage-image-and-title\" class=\"vc_section blog-header-top-padding vc_custom_1755190857112 wpex-vc-full-width-section wpex-vc-full-width-section--centered wpex-relative wpex-vc_section-has-fill wpex-vc-reset-negative-margin\"><div class=\"vc_row wpb_row vc_row-fluid vc_custom_1755190814312 wpex-relative no-bottom-margins\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_raw_code wpb_raw_html wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t   <style>\n        .single-post-title {\n            display: none;\n        }\n    ul.meta {\n       display:none;\n        }\n    <\/style>\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vcex-spacing wpex-w-100 wpex-clear\" style=\"height:10px;\"><\/div><style>.vcex-heading.vcex_69de3ab25c2a4{color:#ffffff;font-size:65px;font-weight:600;}<\/style><h2 class=\"vcex-heading vcex-heading-plain vcex-module wpex-heading wpex-text-2xl wpex-h2 vcex_69de3ab25c2a4\"><span class=\"vcex-heading-inner wpex-inline-block\">Featured on Built In: Lessons Learned From a City's Cyber Attack<\/span><\/h2><div class=\"vcex-spacing wpex-w-100 wpex-clear\" style=\"height:15px;\"><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid vc_custom_1755189983684 vc_row-o-content-middle vc_row-flex wpex-relative no-bottom-margins\"><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><style>.vcex-image.vcex_69de3ab25cf1c .vcex-image-img{border-radius:var(--wpex-rounded);object-position:center center;}<\/style><figure class=\"vcex-image vcex-module wpex-text-center vcex_69de3ab25cf1c\"><div class=\"vcex-image-inner wpex-relative wpex-inline-block\"><img width=\"1640\" height=\"856\" src=\"https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2025\/08\/builtin-logo.jpg\" class=\"vcex-image-img wpex-align-middle skip-lazy\" alt=\"\" data-no-lazy=\"1\" srcset=\"https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2025\/08\/builtin-logo.jpg 1640w, https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2025\/08\/builtin-logo-300x157.jpg 300w, https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2025\/08\/builtin-logo-1024x534.jpg 1024w, https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2025\/08\/builtin-logo-768x401.jpg 768w, https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2025\/08\/builtin-logo-1536x802.jpg 1536w, https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2025\/08\/builtin-logo-18x9.jpg 18w\" sizes=\"(max-width: 1640px) 100vw, 1640px\" \/><\/div><\/figure><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div style=\"color:#ffffff;\" class=\"wpb_text_column has-custom-color wpex-child-inherit-color wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p class=\"translation-block\">When a cyber attack hits a city government, the impact goes far beyond IT systems \u2014 it affects essential services, community trust, and the lives of residents. <strong>Built In<\/strong> recently featured an article by Andy Maus, Head of Cyber Recovery Services at DriveSavers Data Recovery, with insights and the lessons learned from Minnesota\u2019s City of St. Paul\u2019s security breach.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vcex-spacing wpex-w-100 wpex-clear\" style=\"height:32px;\"><\/div><style>.vcex-button.vcex_69de3ab25df25{width:400px;border-width:15px;}<\/style><div class=\"vc_custom_1755784600960 wpex-clr\"><a href=\"https:\/\/builtin.com\/articles\/lessons-cyber-attack-city-government\" class=\"vcex-button theme-button align-left inline wpex-flex-shrink-0 vcex_69de3ab25df25\"><span class=\"vcex-button-inner theme-button-inner wpex-flex wpex-flex-wrap wpex-items-center wpex-justify-center\">Read the Article<\/span><\/a><\/div> <\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid wpex-relative\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vcex-spacing wpex-w-100 wpex-clear\" style=\"height:15px;\"><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid wpex-relative\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_row wpb_row vc_inner vc_row-fluid vc_column-gap-10 vc_row-o-content-middle vc_row-flex wpex-relative\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_empty_space\"   style=\"height: 42px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p class=\"translation-block\">In the article, Andy highlights how following <a href=\"https:\/\/www.cisa.gov\/sites\/default\/files\/publications\/Incident-Response-Plan-Basics_508c.pdf\" target=\"_self\">CISA\u2019s Incident Response Plan Basics<\/a> can help organizations of all sizes \u2014 not just municipalities \u2014&nbsp; prepare for and respond to an attack more effectively. These guidelines stress the importance of planning ahead, establishing clear communication, and ensuring recovery strategies are ready before an attack happens.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 42px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><style>.vcex-heading.vcex_69de3ab25f91d{color:#3e3d3e;font-size:45px;font-weight:400;}@media (max-width:1024px){.vcex-heading.vcex_69de3ab25f91d{font-size:30px;}}@media (max-width:959px){.vcex-heading.vcex_69de3ab25f91d{font-size:30px;}}@media (max-width:767px){.vcex-heading.vcex_69de3ab25f91d{font-size:30px;}}@media (max-width:479px){.vcex-heading.vcex_69de3ab25f91d{font-size:30px;}}<\/style><div class=\"vcex-heading vcex-heading-plain vcex-module wpex-heading wpex-text-2xl wpex-div wpex-text-left vcex_69de3ab25f91d translation-block\"><span class=\"vcex-heading-inner wpex-inline-block\"><strong><span style=\"color: #e31f26\">Key Takeaways<\/span><\/strong> for Organizations<\/span><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid vc_row-o-content-middle vc_row-flex wpex-relative\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div style=\"color:#6f737e;\" class=\"wpb_text_column has-custom-color wpex-child-inherit-color wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p class=\"translation-block\"><b>Preparedness Is Essential<\/b> \u2014 It is critical to have a documented and tested incident response plan that clearly defines the roles and responsibilities of key team members. Without an incident response plan, organizations lose valuable time when responding to a cyber attack.<\/p>\n<p class=\"translation-block\"><b>Clear Communication Matters<\/b> \u2014 Both internal coordination and external messaging play a major role in maintaining trust. In the St. Paul event, city officials had to keep employees, residents, and partners informed while recovery efforts were underway.<\/p>\n<p class=\"translation-block\"><b>Guidance Is Available<\/b> \u2014 Frameworks like CISA\u2019s Incident Response Plan Basics outline the incident response process, including preparation, detection and analysis, containment, and recovery. These resources are helpful for all sizes of IT teams, especially those who may not have extensive cybersecurity experience.<\/p>\n<p class=\"translation-block\"><b>Recovery Requires Professional Expertise<\/b> \u2014 Bringing systems back online safely and restoring affected systems after an incident occurs requires both technical skills and experience. It requires specialised knowledge to ensure systems are secure and that data integrity is preserved.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vc_section vc_custom_1755208174923 wpex-vc-full-width-section wpex-vc-full-width-section--centered wpex-relative wpex-vc_section-has-fill wpex-vc-reset-negative-margin\"><div class=\"vc_row wpb_row vc_row-fluid vc_custom_1747502504688 wpex-relative\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><style>.vcex-heading.vcex_69de3ab260f15{color:#3e3d3e;font-size:45px;font-weight:400;}@media (max-width:1024px){.vcex-heading.vcex_69de3ab260f15{font-size:30px;}}@media (max-width:959px){.vcex-heading.vcex_69de3ab260f15{font-size:30px;}}@media (max-width:767px){.vcex-heading.vcex_69de3ab260f15{font-size:30px;}}@media (max-width:479px){.vcex-heading.vcex_69de3ab260f15{font-size:30px;}}<\/style><div class=\"vcex-heading vcex-heading-plain vcex-module wpex-heading wpex-text-2xl wpex-div wpex-text-left vcex_69de3ab260f15 translation-block\"><span class=\"vcex-heading-inner wpex-inline-block\"><strong><span style=\"color: #e31f26\">DriveSavers <\/span><\/strong>Data Recovery\u2019s Perspective<\/span><\/div><div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div style=\"color:#6f737e;\" class=\"wpb_text_column has-custom-color wpex-child-inherit-color wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p class=\"translation-block\"><b>Firsthand Experience<\/b> \u2014 DriveSavers has supported countless organizations, including municipalities, in the aftermath of ransomware and other cyber incidents. Each data recovery case has reinforced the importance of preparation and having expert resources as part of your incident response plan.<\/p>\n<p class=\"translation-block\"><b>Beyond Recovery<\/b> \u2014 The process of restoring systems and data is a huge part of the challenge; helping organizations rebuild trust with employees, customers, and the public is just as critical to long-term resilience.<\/p>\n<p class=\"translation-block\"><b>Security and&nbsp; Best Practices<\/b> \u2014 While Andy referenced <b>CISA\u2019s Incident Response Plan Basics<\/b> in the article, DriveSavers also emphasizes aligning with broader frameworks such as the <a href=\"https:\/\/csrc.nist.gov\/pubs\/sp\/800\/61\/r3\/final\" target=\"_self\"><b>NIST security incident guidelines<\/b><\/a>. Together, these resources provide a strong foundation for organizations to create, test, and refine their cybersecurity incident response strategies and provide a full incident response framework that guides organizations through each phase \u2014 from preparation to post-incident activity.<\/p>\n<p class=\"translation-block\"><b>Lessons for All Organizations<\/b> \u2014 The St. Paul case may involve a city government, but the same principles apply to any business, school, nonprofit, etc. A well-prepared incident response plan, guided by proven frameworks and backed by expert recovery services, can mean the difference between prolonged disruption and a smooth return to normal operations.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><style>.vcex-button.vcex_69de3ab261b97{width:400px;}<\/style><div class=\"vc_custom_1755806253731 wpex-clr\"><div class=\"theme-button-wrap textcenter wpex-clr\"><a href=\"https:\/\/builtin.com\/articles\/lessons-cyber-attack-city-government\" class=\"vcex-button theme-button align-center inline wpex-flex-shrink-0 vcex_69de3ab261b97\"><span class=\"vcex-button-inner theme-button-inner wpex-flex wpex-flex-wrap wpex-items-center wpex-justify-center\">Read Andy\u2019s Full Article on\u00a0<strong> Built In<\/strong><\/span><\/a><\/div><\/div> <\/div><\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p class=\"translation-block\">When a cyber attack hits a city government, the impact goes far beyond IT systems \u2014 it affects essential services, community trust, and the lives of residents. <strong>Built In<\/strong> recently featured an article by Andy Maus, Head of Cyber Recovery Services at DriveSavers Data Recovery, with insights and the lessons learned from Minnesota\u2019s City of St. Paul\u2019s security breach.<\/p>","protected":false},"author":53,"featured_media":77786,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[51],"tags":[11461],"post_series":[],"class_list":["post-79583","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-press-coverage","tag-press-coverage","entry","has-media"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Featured on Built In: Lessons Learned From a City&#039;s Cyber Attack<\/title>\n<meta name=\"description\" content=\"When a cyber attack hits a city government, the impact goes far beyond IT systems \u2014 it affects essential services, community trust, and the lives of residents. 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