Case Study: Data Recovery from Bisected Samsung Galaxy
DriveSavers successfully recovered personal data from half of a Samsung Galaxy S22 Ultra that had been severed by a monorail. Despite catastrophic damage, the team retrieved irreplaceable photos and videos, including memories of the client’s recently deceased grandmother.
How to Fix an External Hard Drive that Keeps Disconnecting
When it comes to your external hard disk drive or solid-state drive (SSD), dealing with constant disconnecting issues can be equally annoying, particularly when you’re trying to access important data.
Case Study: Flash Drive Data Recovery
Barbara, a retired executive assistant from Long Beach, California, accidentally damaged her flash drive while it was plugged into her laptop.
How to Recover Accidentally Deleted Photos on a Digital Camera
In this post, we’ll explore the most reliable methods to retrieve deleted images from your digital camera, ensuring your artwork or cherished memories are not lost forever.
What is Computer Memory?
Computer memory is a storage space for the data and instructions your computer needs to…
Case Study: Rescuing Lost Wedding Footage from a Corrupted SD Card
Robert Mazur, the owner of R.E.M. Video and Photography in Winnetka, IL, is a seasoned professional with a reputation for delivering high-quality work in both video and photography. For Robert, reliability in data storage and retrieval is crucial, especially when working with irreplaceable footage from significant events like weddings.
Custom-Developed Data Recovery Solution for HPE SimpliVity System
A customer in the education sector encountered a significant issue with their Hewlett Packard Enterprise (HPE) SimpliVity system, an advanced hyper-converged storage appliance designed to support and streamline virtualised workloads.
Digital Doomsday: Avoiding Data Loss and Disaster in Photography and Videography
Whether it's the joy of a wedding day, the intensity of a corporate event, or…
Storage Newsletter: DriveSavers Provides Expert Data Recovery Solutions for Data Loss Caused by CrowdStrike Outage
DriveSavers was recently highlighted in Storage Newsletter for its expert data recovery solutions addressing data…
CrowdStrike-Microsoft Outage Surviving the Blue Screen of Death
The unexpected global Microsoft outage on Friday morning left many businesses and individuals facing the “Blue Screen of Death”
Announcement: DriveSavers Provides Expert Data Recovery Solutions for Data Loss Caused by Microsoft Outage
The recent global Microsoft outage has resulted in widespread data loss, impacting numerous businesses and individuals reliant on Microsoft’s cloud services. DriveSavers Data Recovery, renowned for its expertise in data retrieval under challenging circumstances, stands ready to assist those affected by this unforeseen event.
Mac OS RAID 4 with Compromised Configuration
Discover how DriveSavers successfully performed RAID array data recovery, SATA recovery, and Mac OS recovery for a professional wildlife photographer. Learn about our advanced techniques and expertise in handling complex data loss scenarios.
DriveSavers is the only data recovery service provider in the industry to post proof that it undergoes an annual, company-wide SOC 2 Type II audit to guarantee data security during the data recovery process. With more than 10,000 business partners worldwide serving the financial, healthcare, government and corporate business sectors, it’s absolutely essential for our customers to know that DriveSavers can protect the integrity of their data.
—Michael Hall, CISO, DriveSavers
About the Clifton Larson Allen
LLP SOC 2 Type II Audit
DriveSavers undergoes an annual SOC 2 Type II audit of its internal data hosting and processing controls to guarantee that our data recovery services uphold the stringent data security and privacy protocols mandated by the corporate clients and government agencies we serve. These annual audits are conducted by control-oriented professionals from CliftonLarsonAllen LLP, an independent firm with experience in accounting, auditing and information security. At the end of each annual audit period, a successive six-month “look back” audit begins, and an updated report is generated reflecting the dates for which records were reviewed. The “look back” period is reflected in the dates on the report posted here.
Benefits of Working with an Audited Data Recovery Service Provider
By posting proof that DriveSavers undergoes a company-wide audit on an annual basis, it differentiates itself from all other data recovery service providers in the industry today. This audit verifies our qualifications to handle enterprise-class recoveries, and support those customers who must maintain compliance with data privacy and data security regulations.
- NIST (National Institute of Standards & Technology) SP 800.34 (Rev.1)
- HIPAA (Health Insurance Portability and Accountability Act)
- FERPA (Family Educational Rights and Privacy Act)
- SOX (Sarbanes-Oxley Act of 2002)
- GLBA (Gramm-Leach-Bliley Act of 1999)
An annual audit guarantees our customers and partners that only authorised data recovery engineers have access to their personal and confidential data. Once the recovery process is complete, data is stored on our secure network until the integrity of the recovered data is verified. Custom solutions are offered for recoveries on encrypted files and drives. Data is protected during transit to and from our facility. Should instant access of the recovered data be required, data is transmitted via a secure FTP site. Secure and permanent data destruction is available upon request.
An annual SOC 2 Type II audit is mandated by many of our data recovery customers:
- Publicly-traded companies who must comply with the Sarbanes-Oxley Act of 2002 through a SOX audit for SOX compliance
- Companies with legally-protected customer information, such as financial institutions
- Businesses that must protect health information (HIPAA)
- Universities with protected student information (FERPA)
- Loan originators and credit rating agencies and their providers (FCRA, GLBA)
- Providers of services involving eCommerce (WebTrust, PCI)
HIPAA Security Compliance Tested and Trusted
In addition to our annual SOC 2 Type II audit, DriveSavers also undergoes HIPAA security compliance audits conducted by independent third parties. HIPAA security compliance validates our ability to handle protected health information on behalf of healthcare providers, health plans, healthcare clearinghouses and all other HIPAA covered entities in the healthcare industry.
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