{"id":55144,"date":"2020-10-06T17:31:32","date_gmt":"2020-10-07T00:31:32","guid":{"rendered":"https:drivesaversdatarecovery.com\/\/?p=55144"},"modified":"2026-03-03T01:00:40","modified_gmt":"2026-03-03T09:00:40","slug":"how-to-restore-an-apple-music-library","status":"publish","type":"post","link":"https:\/\/drivesaversdatarecovery.com\/en-ca\/blog\/how-to-restore-an-apple-music-library\/","title":{"rendered":"How to Restore an Apple Music Library"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row vc_row-fluid wpex-relative\"><div class=\"wpb_column vc_column_container vc_col-sm-2\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-8\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p class=\"translation-block\"><span style=\"font-weight: 400;\">Did you know there are <\/span><span style=\"font-weight: 400;\">more than 68 million Apple Music users across the world<\/span><span style=\"font-weight: 400;\">? Folks who use this service love the expansive music library, the streamlined interface, and the convenience of using a single music streaming service. <\/span><\/p>\n<p class=\"translation-block\"><span style=\"font-weight: 400;\">But sometimes, the app doesn\u2019t work as designed. Sometimes you may struggle to find your music, especially after switching devices or getting a new phone or computer. If you have this problem and you\u2019re thinking, \u201cI\u2019ve <\/span>lost all my Apple Music songs<span style=\"font-weight: 400;\">,\u201d you probably haven\u2019t.<\/span><\/p>\n<p class=\"translation-block\"><span style=\"font-weight: 400;\">There are several problems that could cause your Apple Music app to disappear or simply not work as expected. We have the solutions to those problems and the help you need to <\/span>recover Apple Music<span style=\"font-weight: 400;\">.<\/span><\/p>\n<hr \/>\n<h2><span style=\"font-weight: 400;\">1: Your Apple Music Settings Are Incorrect<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Sometimes your Apple Music account fails to appear on one (or more) of your devices. When this happens, your phone, tablet or computer may simply have an issue with settings that can be resolved by resetting the app.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Remember, if you\u2019re signed out of iTunes or setting up a new phone, iCloud Music Library isn\u2019t turned on by default. You\u2019ll need to reconfigure your settings to enable the iCloud Music library.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Solution: Reconfigure Your Apple Music Settings<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">To reconfigure your Apple Music settings on an iPhone or iPad:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" class=\"translation-block\"><b>Step #1: <\/b><span style=\"font-weight: 400;\">Open Settings and swipe down to Music. You\u2019ll see a toggle that looks like a switch next to iCloud Music Library.&nbsp;<\/span><\/li>\n<li style=\"font-weight: 400;\" class=\"translation-block\"><b>Step #2: <\/b><span style=\"font-weight: 400;\">Tap the toggle to make it green.&nbsp;<\/span><\/li>\n<li style=\"font-weight: 400;\" class=\"translation-block\"><b>Step #3: <\/b><span style=\"font-weight: 400;\">Wait a few moments to give your device time to  <\/span>retrieve the Apple Music<span style=\"font-weight: 400;\"> library in the Music app.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">If you have a Mac computer:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" class=\"translation-block\"><b>Step #1: <\/b><span style=\"font-weight: 400;\">Open iTunes.<\/span><\/li>\n<li style=\"font-weight: 400;\" class=\"translation-block\"><b>Step #2: <\/b><span style=\"font-weight: 400;\">Click iTunes in the top left corner and select Preferences. You\u2019ll see a tab called General.&nbsp;<\/span><\/li>\n<li style=\"font-weight: 400;\" class=\"translation-block\"><b>Step #3: <\/b><span style=\"font-weight: 400;\">There, check the box next to iCloud Music Library. You may also want to make sure that \u201cShow Apple Music,\u201d \u201ciCloud Music Library\u201d and \u201cAdd Playlist Songs\u201d are all turned on just to cover your bases.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Again, give your device some time to reload your music before checking the iTunes app. But if reconfiguring your settings doesn\u2019t solve the issue, the next step is to check you\u2019re using the correct account!<\/span><\/p>\n<hr \/>\n<h2><span style=\"font-weight: 400;\">2: You\u2019re Using the Wrong Apple Music Account<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">If you\u2019re struggling to access Apple Music, you may be using the wrong account without realizing. (Yes, this can happen!) Even if you haven\u2019t changed your account settings in a while, you may have been inadvertently logged off or have switched your credentials with a family member or friend who recently used your device.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Solution: Log in to Apple Music Again<\/span><\/h3>\n<p class=\"translation-block\"><span style=\"font-weight: 400;\">Sometimes, all you need to do to <\/span>restore an Apple Music library <span style=\"font-weight: 400;\">is confirm you\u2019re using the right account. Go into Settings and click on iTunes. Then double-check to make sure the app is using the correct credentials.<\/span><\/p>\n<p class=\"translation-block\"><span style=\"font-weight: 400;\">If the username and password look good, try logging out and back into the correct iTunes account to <\/span>retrieve your Apple Music<span style=\"font-weight: 400;\">.<\/span><\/p>\n<hr \/>\n<h2><span style=\"font-weight: 400;\">3: Apple Music Service Is Out<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Just like every software program, Apple\u2019s apps go through routine maintenance that can affect their availability. This can even happen to the iCloud Music library.<\/span><\/p>\n<p class=\"translation-block\"><span style=\"font-weight: 400;\">Usually, if system maintenance is preventing you from accessing Apple Music, you\u2019ll get an error that reads, \u201cSending information to Apple.\u201d So before you start Googling \u201c<\/span>how to recover apple music<span style=\"font-weight: 400;\">\u201d, check that the app is actually up and running.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Solution: Check the Service Status of Apple Music<\/span><\/h3>\n<p class=\"translation-block\"><span style=\"font-weight: 400;\">Start by visiting <\/span><a href=\"https:\/\/www.apple.com\/support\/systemstatus\/\" target=\"_self\"><span style=\"font-weight: 400;\">Apple\u2019s Support System Status website<\/span><\/a><span style=\"font-weight: 400;\">. On this site, you\u2019ll see a list of applications with an indicator light next to each. Green means the application is good to go, while yellow or red means they\u2019re undergoing some sort of repair.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Scroll down to Apple Music and iTunes, and have a look at the color of their indicator lights. If the status icons are yellow or red, you may continue to have trouble accessing your Apple Music until Apple resolves the issues and the apps return to green status.<\/span><\/p>\n<hr \/>\n<h2><span style=\"font-weight: 400;\">4: Your iCloud Music App Isn\u2019t Up to Date<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">In a perfect world, all your apps including Apple Music and iCloud, update regularly with no need for you to be bothered. But things happen, and these updates don\u2019t always happen automatically as scheduled.<\/span><\/p>\n<p class=\"translation-block\"><span style=\"font-weight: 400;\">Depending on what bugs are being squished or what features are being changed in the latest update, the apps may not function as designed and users experience a disruption of service. Sometimes, these errors can cause the app to malfunction altogether and make users fear they\u2019re going to have to learn <\/span>how to recover an Apple Music library<span style=\"font-weight: 400;\">. But the solution is fairly simple\u2026<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Solution: Update Your iCloud Music App<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">You can update your app by opening iTunes.\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Click File<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Select Library.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Then click \u201cUpdate iCloud Music Library.\u201d\u00a0<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Performing this update ensures your app will work properly. And you should be able to access all your music as soon as the update has completed!<\/span><\/p>\n<hr \/>\n<p class=\"translation-block\"><span style=\"font-weight: 400;\">If you\u2019re trying to <\/span><span style=\"font-weight: 400;\">recover<\/span><span style=\"font-weight: 400;\"> music from an older Itunes library that was not synced up with Apple Music, you could have a more technical issue and need a data recovery service. <\/span><a href=\"\/en-ca\/\" target=\"_self\"><span style=\"font-weight: 400;\">Contact the data recovery professionals at DriveSavers to examine your device and retrieve your data, including music files!<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-2\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Did you know there are more than 68 million Apple Music users across the world? Folks who use this service love the expansive music library, the streamlined interface, and the convenience of using a single music streaming service. But sometimes, the app doesn\u2019t work as designed. Sometimes you may struggle to find your music, especially&hellip;","protected":false},"author":25,"featured_media":55088,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[264],"tags":[11453],"post_series":[],"class_list":["post-55144","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-apple","entry","has-media"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to Restore an Apple Music Library<\/title>\n<meta name=\"description\" content=\"Can\u2019t retrieve an Apple Music library? Don\u2019t worry, your music isn\u2019t gone. Here\u2019s how to restore an Apple Music library.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/drivesaversdatarecovery.com\/en-ca\/blog\/how-to-restore-an-apple-music-library\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Restore an Apple Music Library\" \/>\n<meta property=\"og:url\" content=\"https:\/\/drivesaversdatarecovery.com\/en-ca\/blog\/how-to-restore-an-apple-music-library\/\" \/>\n<meta property=\"og:site_name\" content=\"DriveSavers Data Recovery Services\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/DriveSavers\" \/>\n<meta property=\"article:published_time\" content=\"2020-10-07T00:31:32+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-03T09:00:40+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/drivesaversdatarecovery.com\/wp-content\/uploads\/2020\/10\/How-to-Restore-an-Apple-Music-Library-img.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"627\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Mike Cobb\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@drivesavers\" \/>\n<meta name=\"twitter:site\" content=\"@drivesavers\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mike Cobb\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"TechArticle\",\"@id\":\"https:\\\/\\\/drivesaversdatarecovery.com\\\/blog\\\/how-to-restore-an-apple-music-library\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/drivesaversdatarecovery.com\\\/blog\\\/how-to-restore-an-apple-music-library\\\/\"},\"author\":{\"name\":\"Mike Cobb\",\"@id\":\"https:\\\/\\\/drivesaversdatarecovery.com\\\/#\\\/schema\\\/person\\\/71a038c3b180b1f2df821d2b015b8ee6\"},\"headline\":\"How to Restore an Apple Music Library\",\"datePublished\":\"2020-10-07T00:31:32+00:00\",\"dateModified\":\"2026-03-03T09:00:40+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/drivesaversdatarecovery.com\\\/blog\\\/how-to-restore-an-apple-music-library\\\/\"},\"wordCount\":922,\"publisher\":{\"@id\":\"https:\\\/\\\/drivesaversdatarecovery.com\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/drivesaversdatarecovery.com\\\/blog\\\/how-to-restore-an-apple-music-library\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/drivesaversdatarecovery.com\\\/wp-content\\\/uploads\\\/2020\\\/10\\\/How-to-Restore-an-Apple-Music-Library-img.jpg\",\"keywords\":[\"apple\"],\"articleSection\":[\"DriveSavers Blog\"],\"inLanguage\":\"en-CA\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/drivesaversdatarecovery.com\\\/blog\\\/how-to-restore-an-apple-music-library\\\/\",\"url\":\"https:\\\/\\\/drivesaversdatarecovery.com\\\/blog\\\/how-to-restore-an-apple-music-library\\\/\",\"name\":\"How to Restore an Apple Music Library\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/drivesaversdatarecovery.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/drivesaversdatarecovery.com\\\/blog\\\/how-to-restore-an-apple-music-library\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/drivesaversdatarecovery.com\\\/blog\\\/how-to-restore-an-apple-music-library\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/drivesaversdatarecovery.com\\\/wp-content\\\/uploads\\\/2020\\\/10\\\/How-to-Restore-an-Apple-Music-Library-img.jpg\",\"datePublished\":\"2020-10-07T00:31:32+00:00\",\"dateModified\":\"2026-03-03T09:00:40+00:00\",\"description\":\"Can\u2019t retrieve an Apple Music library? 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