Melbourne, October 2, 2025 – In an era marked by rising cyber threats and growing data loss incidents, DriveSavers has officially announced a strategic partnership with Computer Troubleshooters Australia, one of the country’s most trusted IT Franchise service networks. With a focus on servicing the small to medium business market this collaboration enables the Computer Troubleshooters national Franchise network to deliver accessible data recovery solutions to small to mid-sized businesses (SMBs), especially in the wake of escalating ransomware attacks.
Press Release: DriveSavers Data Recovery Services Available for SMR Drives

NOVATO, Calif., Jul 08, 2014 (BUSINESS WIRE) — DriveSavers , the worldwide leader in data recovery, eDiscovery and digital forensic solutions, announced today data recovery services for Shingled Magnetic Recording (SMR) hard disk drives. Should data loss occur, DriveSavers Data Recovery experts are available to help users recover files from drives that implement this new technology.
DriveSavers is the first company to successfully perform SMR data recovery. Similar to the traditional hard disk drive (HDD), SMR technology utilizes spinning platters and read-write heads. However, the primary differentiators between the two drives include storage capacity and an architectural change in the way data is stored. SMR space includes 5 or 6TB in a single hard drive and data is stored by overlapping tracks to increase track density and improve aerial density.
“As new technologies are constantly released into the marketplace, DriveSavers is always working to update our practices and proprietary expertise to recover data from new storage devices,” said Chris Bross, chief technology officer at DriveSavers Data Recovery. “As the SMR drive continues to gain popularity in enterprise and data center applications, the vulnerability of data loss also increases. With more than 28 years in the industry, DriveSavers continues to stand in the forefront of data recovery and is ready to recover data from SMR drive technologies.”
Authorized and recommended by leading computer and storage device manufacturers, DriveSavers is the only company in the industry to post proof of annual security and Cleanroom certifications.

