{"id":7640,"date":"2016-11-17T11:20:28","date_gmt":"2016-11-17T19:20:28","guid":{"rendered":"https:drivesaversdatarecovery.com\/\/?p=7640"},"modified":"2023-12-18T03:33:01","modified_gmt":"2023-12-18T11:33:01","slug":"making-good-choices-for-a-good-recovery","status":"publish","type":"post","link":"https:\/\/drivesaversdatarecovery.com\/de-at\/blog\/making-good-choices-for-a-good-recovery\/","title":{"rendered":"Making Good Choices for a Good Recovery"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row vc_row-fluid wpex-relative\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><em>By Mike Cobb, Director of Engineering<\/em><\/p>\n<p><span style=\"font-weight: 400;\">If you have the misfortune of dealing with a failed data storage device\u2014smartphone, tablet, memory card, hard drive, etc.\u2014what are the most important things you should know before you talk to a data recovery company about the help you need?<\/span><br \/>\n<span style=\"font-weight: 400;\">A fancy website may make a good impression, but it is not necessarily a sign of a qualified data recovery service. It\u2019s what happens behind the scenes that really counts and all data recovery companies are not created equal.<\/span><\/p>\n<h2>Who is This Company?<\/h2>\n<p><span style=\"font-weight: 400;\">First, make sure you know who you are really dealing with.<\/span><br \/>\n<span style=\"font-weight: 400;\">Does the company have a track record of success and is it recommended by the <\/span><a href=\"\/de-at\/why-us\/manufacturer-approved\/\"><span style=\"font-weight: 400;\">manufacturer<\/span><\/a><span style=\"font-weight: 400;\"> of your equipment? What\u2019s the <\/span>Better Business Bureau<span style=\"font-weight: 400;\"> saying about the company?<\/span><br \/>\n<span style=\"font-weight: 400;\">Is the data recovery work handled locally or sent somewhere else? Some storefronts are simply a place to drop off your drive while the work is actually done someplace else, maybe in another country. If your drive is going to be sent to another location, make sure you know where that other location is.<\/span><\/p>\n<h2>Is the Company Qualified?<\/h2>\n<p><span style=\"font-weight: 400;\">Before choosing a data recovery service, demand proof of their technology, security and experience. If they can\u2019t prove it, you may lose it\u2014forever!<\/span><br \/>\n<span style=\"font-weight: 400;\">One key item to see proof of is the use of a <\/span><a href=\"https:\/\/drivesaversdatarecovery.com\/de-at\/why-us\/certified-iso-class-5-cleanroom\/\"><span style=\"font-weight: 400;\">Certified ISO Class 5 Cleanroom<\/span><\/a><span style=\"font-weight: 400;\">. Without that specialized working environment, drives cannot be opened without exposing the delicate inner components to the atmosphere and causing irreparable damage and data loss. <\/span><br \/>\n<span style=\"font-weight: 400;\">Related article: <\/span><a href=\"https:\/\/drivesaversdatarecovery.com\/de-at\/data-recovery-services\/devices-supported\/hard-drive-recovery\/\"><span style=\"font-weight: 400;\">Microscopic Particles can Cause Huge Damage<\/span><\/a><\/p>\n<h2>Safe or Sorry?<\/h2>\n<p><span style=\"font-weight: 400;\">How safe is your data?<\/span><br \/>\n<span style=\"font-weight: 400;\">As far as security goes, check to make sure the company you use will be able to protect your data from hackers and security breaches through:<\/span><br \/>\n<a href=\"\/de-at\/why-us\/certified-secure-data-recovery\/hipaa-security-compliance\/\"><span style=\"font-weight: 400;\">HIPAA\u2014The Health Insurance Portability Act<\/span><\/a><span style=\"font-weight: 400;\"> requires certification to guarantee security and confidentiality of medical and patient data.<\/span><br \/>\n<a href=\"\/de-at\/why-us\/certified-secure-data-recovery\/annual-soc-2-type-ii-audit\/\"><span style=\"font-weight: 400;\">SOC 2 Type II Audit<\/span><\/a><span style=\"font-weight: 400;\">\u2014Even more robust than HIPAA is proof of passing a SOC 2 Type II audit, which certifies proper security measures are in place to protect every customer\u2019s private information during all phases of the data recovery process.<\/span><\/p>\n<h2>Don\u2019t Pay Up Front!<\/h2>\n<p><span style=\"font-weight: 400;\">No one should ever pay a fee in advance for data recovery. Any fee charged should be based on the final results. Success should be guaranteed. No data, no fee. Be wary of special charges for shipping, parts or any other so-called \u201cextras.\u201d<\/span><\/p>\n<h2>Who\u2019s Got Your Data?<\/h2>\n<p><span style=\"font-weight: 400;\">Lastly, make sure that whomever you are dealing with on the front end will be available to help on the back end if something goes wrong. Companies with limited resources often have limited work hours and understaffed customer service. Is customer assistance offered after business hours and on weekends, when you may really need it?<\/span><br \/>\n<span style=\"font-weight: 400;\">If you take all of these factors into consideration\u2014security, availability, credibility and capability\u2014the choice you make should lead you to the best possible partner for solving your data recovery issues.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"By Mike Cobb, Director of Engineering If you have the misfortune of dealing with a failed data storage device\u2014smartphone, tablet, memory card, hard drive, etc.\u2014what are the most important things you should know before you talk to a data recovery company about the help you need? A fancy website may make a good impression, but&hellip;","protected":false},"author":30,"featured_media":48182,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[264],"tags":[59,184,143],"post_series":[],"class_list":["post-7640","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-data-recovery","tag-mike-cobb","tag-security","entry","has-media"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Making Good Choices for a Good Recovery<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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